Important Notes, Terms and Conditions of Mobile Card Application

  1. The Applicant must reside in Hong Kong, be at least 18 years of age and be holder of a principal credit card issued by Hang Seng Bank Limited ("Hang Seng").
  2. The Applicant undertakes to inform Hang Seng in writing (i) if any of the Applicant is/was (within the past 12 months) a director of, or (ii) if any of the Applicant is a substantial shareholder/chief executive/employee of, any member of the HSBC Group or a relative of or trustee for any such director/substantial shareholder/ chief executive/employee. The Applicant also undertakes to promptly inform Hang Seng if any of the Applicant is or become in any way connected with (i) a director of Hang Seng or any of its subsidiaries; or (ii) an entity controlling 10% or more of the shares in Hang Seng. Hang Seng requires the information to comply with the Listing Rules.
  3. The Applicant confirms that, as of the date of this application, the Applicant or the government department of HKSAR in which the Applicant is working has no official dealings with Hang Seng and the Applicant undertakes to inform Hang Seng promptly in writing if the Applicant or the government department in which the Applicant is working will later become involved in any official dealings with Hang Seng.
  4. The Applicant also confirms that (i) the Applicant did not own any credit card that was cancelled due to default payment; (ii) the Applicant currently does not have any overdue payment in respect of any of the Applicant's indebtedness; and (iii) there is no bankruptcy order made against the Applicant and the Applicant is not in the process of petitioning for bankruptcy nor has any intention to do so.
  5. The Applicant confirms that all of the information provided (including the mobile phone number submitted via the Mobile Payment App and the information of the respective principal card currently recorded by Hang Seng) is true and correct in all respects and authorises Hang Seng to communicate and to exchange such information with whatever sources Hang Seng may consider appropriate for the purpose of verifying the same. The Applicant further undertakes to notify Hang Seng promptly in writing whenever there are any changes to any of such information.
  6. The Applicant acknowledges and agrees that irrespective of whether the application is subsequently withdrawn or rejected, all personal data and information with respect to the Applicant and an individual which are provided by the Applicant and/or such individual at the request of Hang Seng or collected in the course of dealings between the Applicant or such individual and Hang Seng (the "Data") may be held, used, processed and disclosed by Hang Seng for such purposes and to such persons in accordance with Hang Seng's policies on use and disclosure of personal data as set out in statements, circulars, notices or Terms and Conditions made available by Hang Seng to customers and other individuals from time to time. The Applicant also acknowledges and agrees that the Data may be disclosed to, or held, used and processed by, any debt collection agency, credit reference agency or similar service provider for the purpose of verifying such Data or enabling them to provide such Data to other institutions: (i) in order that they may carry out credit and other status checks; and (ii) to assist them to collect debts.
  7. The Applicant further acknowledges and agrees that Hang Seng may transfer the Data outside the Hong Kong Special Administrative Region (including, without limitation, to third party service providers for the purpose of data processing, administration and operation of the Hang Seng Mobile Payment), conduct matching procedures (as defined in the Personal Data (Privacy) Ordinance) using the Data and such other personal data and information relating to the Applicant, and/or the relevant individual, and provide banker’s or credit references in respect of the Applicant and/or such individual.
  8. In the case where a guarantee / third party security, unlimited in amount has been or is presently issued in Hang Seng's favour in respect of any or all liabilities of the Applicant owed to Hang Seng, the Applicant agrees that Hang Seng may from time to time provide the guarantor / provider of third party security with any data, details or information (including any of the Applicants' Data) relating to any loan / banking / credit facilities extended by Hang Seng to the Applicant for the purpose of notifying the guarantor / provider of third party security of the liabilities under the guarantee / third party security.
  9. The Applicant agrees that they could be entitled to the Welcome Gift(s) (if applicable) only if they had fulfilled relevant requirements. For details, please refer to relevant promotional leaflets.
  10. The Applicant agrees that Hang Seng may send a repayment reminder (when necessary) in the form of text message, according to the mobile telephone number provided by the Applicant / recorded within Hang Seng.
  11. The monthly service fee for Mobile Card is HK$8. First year monthly service fee waiver will be offered.
  12. Finance charge for retail purchase and interest rate on cash advance:
    • Finance charge for retail purchase: 2.62%per month (annualised percentage rate 34.97%);
    • Interest rate on cash advance: 2.62%per month (annualised percentage rate 38.37%).
    The above annualised percentage rates (APR) are calculated according to the standard method set out in the Code of Banking Practice and the applicable annual fee (if any) is not included in the APR calculation. An APR is a reference rate which includes the basic interest rate and other fees and charges of a product expressed as an annualised rate. In case of any failure to repay the minimum payment amount by payment due date stated on the relevant credit card statement, Hang Seng reserves the right to vary or increase the above interest rate to the rate specified and notify you from time to time. For details of other service charges, please ask any Hang Seng Bank branch staff.
  13. The remuneration packages of Hang Seng direct sales staff and authorised agents (including basic salary and incentive) are based on the performance of various aspects, and not only sales-oriented.
  14. Hang Seng reserves the final decision to the approval of Mobile Card
  15. In case of dispute, the decision of Hang Seng shall be final.
  16. The English version of these Terms and Conditions shall prevail whenever there is a discrepancy between the English and Chinese versions.

Credit Card Key Facts Statement

Finance Charge
Annualised Percentage Rate ("APR") for Retail Purchase

34.97% when you open your account and it will be reviewed from time to time.
No finance charge will be levied if full payment of outstanding balance is made on or before the Payment Due Date. If only partial payment is made, a finance charge at the rate(s) applicable to the Customer’s account will be applied to the outstanding amount of the existing balance and to all new credit card transactions (including but not limited to retail purchase, instalment of all kinds of instalment plans, any fees and charges etc, except cash advance) made prior to the next statement date. Finance charges will be calculated from the date of transaction to the date of full payment.
APR for Cash Advance (Not applicable to Private Label Card)

38.37% when you open your account and it will be reviewed from time to time.
For cash advances, an interest at the rate(s) applicable to the Customer’s account will be calculated from the date of such advances to a date on which payment is received.
Past Due APR (Not applicable to Visa Infinite, World MasterCard and Private Label Card)

Finance charges for retail purchase will be adjusted to 40.53%, effective after the Closing Date of the statement issued immediately after the second past due, if the Customer fails to repay the Minimum Payment Amount on or before Payment Due Date (i.e. past due) for the Customer’s credit card account twice or more in the past 6 months.

Interest of cash advance will be adjusted to 44.62%, effective after the Closing Date of the statement issued immediately after the second past due, if the Customer fails to repay the Minimum Payment Amount on or before Payment Due Date (i.e. past due) for the Customer’s credit card account twice or more in the past 6 months.
If there is no past due for 6 consecutive months, original rate will be charged effective after the Closing Date of the statement for the 6th month.
Interest Free Period

Up to 56 days
Minimum Payment Amount (Not applicable to World MasterCard, USD Visa Gold Card and Private Label Card)

The Minimum Payment Amount is HK$230 / CNY230 (subject to card type) or the sum of items (i) to (iv) below (whichever is higher):
(i) all fees and charges (including finance charges and annual fees);
(ii) any overdue Minimum Payment Amount;
(iii) amount exceeding the prescribed credit limit after deducting the amount of items (i) and (ii) from the New Balance; and
(iv) 1% of the New Balance after deducting the amount of items (i) to (iii).
Fees & Charges
Annual Fee
Visa Infinite / World MasterCard Principal Card - HK$6,000
Supplementary Card - HK$1,000
Platinum Card Principal Card - HK$1,500
Supplementary Card - HK$750
Gold Card Principal Card - HK$600
Supplementary Card - HK$300
Classic Card Principal Card - HK$300
Supplementary Card - HK$150
Renminbi Credit Card
- Platinum Card
Principal Card - CNY1,500
Supplementary Card - CNY750
Renminbi Credit Card
- Gold Card
Principal Card - CNY600
Supplementary Card - CNY300
Renminbi Credit Card
- Classic Card
Principal Card - CNY300
Supplementary Card - CNY150
USD Visa Gold Card Principal Card - US$78
Supplementary Card - US$39
Monthly Fee
Mobile Card HK$8 per Card
Cash Advance Handling Fee (Not applicable to Private Label Card)
Visa Infinite Card / World MasterCard / Prestige World MasterCard / Platinum Card / Gold Card / Classic Card / USD Visa Gold Card 3.5% of the cash advance amount (minimum HK$100 / US$13) per cash advance transaction
Renminbi Platinum Card / Renminbi Gold Card / Renminbi Credit Card 3.5% of the cash advance amount (minimum CNY100) per cash advance transaction
Foreign Currency Conversion Fee (Not applicable to Renminbi Credit Card and Private Label Card)

1.95% / 1.2% (only applicable to CUP Credit Card) of every transaction effected in currencies other than Hong Kong Dollars or US Dollars (only applicable to USD Visa Gold Card)
Fee Relating to Settling Foreign Currency Transaction in Hong Kong Dollars (Not applicable to CUP Credit Card and Renminbi Credit Card)

Customers may sometimes be offered the option to settle foreign currency transactions in Hong Kong Dollars at the point of sale overseas. Such option is a direct arrangement offered by the overseas merchants and not the card issuer. In such cases, customers are reminded to ask the merchants for the foreign currency exchange rates and the percentage of fees to be applied before the transactions are entered into as settling foreign currency transactions in Hong Kong Dollars may involve a cost higher than the foreign currency transaction handling fee.
Late Charge
Visa Infinite Card / Prestige World MasterCard / Platinum Card / Gold Card / Classic Card If the Customer fails to make the Minimum Payment Amount on or before the Payment Due Date, a late charge of HK$230 or an amount equal to the Minimum Payment Amount (whichever is lower) will be levied each time.
World MasterCard / USD Visa Gold Card / Club Marina Cove Membership Credit Card / enJoy Private Label Card If the Customer fails to make full payment of the New Balance on or before the Payment Due Date, a late charge of HK$230 / US$30 or an amount equal to the New Balance (whichever is lower) will be levied each time.
Renminbi Platinum Card / Renminbi Gold Card / Renminbi Credit Card If the Customer fails to make the Minimum Payment Amount on or before the Payment Due Date, a late charge of CNY230 or an amount equal to the Minimum Payment Amount (whichever is lower) will be levied each time.
Overlimit Fee
Visa Infinite Card / World MasterCard / Prestige World MasterCard / Platinum Card / Gold Card / Classic Card / USD Visa Gold Card / Club Marina Cove Membership Credit Card / enJoy Private Label Card An overlimit fee of HK$180 / US$23 per month will be charged if the outstanding balance (excluding fees and charges charged by the bank) exceeds the prescribed credit limit by HK$180 / US$23 or above.
Renminbi Platinum Card / Renminbi Gold Card / Renminbi Credit Card An overlimit fee of CNY180 per month will be charged if the outstanding balance (excluding fees and charges charged by the bank) exceeds the prescribed credit limit by CNY180 or above.
Returned Cheque or Autopay Reject Handling Fee

• A returned cheque / autopay reject handling fee of HK$120 / CNY120 / US$16 (subject to card type) will be charged once on the same statement if there is any returned cheque / autopay reject amount more than HK$120 / CNY120 / US$16 (subject to card type).
• Returned cheque / autopay reject handling fee will be waived if late charge is levied on the same statement.

Note: The Annualised Percentage Rates (“APR”) are reference rates calculated according to the standard method set out in the Code of Banking Practice. An APR is a reference rate which includes the basic interest rate and other fees and charges of a product expressed as an annualised rate.