Hang Seng Preferred Banking Welcome Offers Promotion (July - September 2023) – Terms and Conditions

General Terms and Conditions:

  1. Unless otherwise specified, the promotion period of Hang Seng Preferred Banking Welcome Offers Promotion is from 1 July 2023 to 30 September 2023, both dates inclusive (“Promotion Period”).
  2. Each Eligible Customer can only enjoy the offers once unless otherwise specified. The offers cannot be used in conjunction with other promotional offers of the same product offered by Hang Seng Bank Limited (the “Bank”).
  3. The Bank reserves the right to suspend, vary or terminate this promotion and the related offers and to amend these terms and conditions at any time without prior notice. The decision of the Bank on all matters relating to this promotion and the related offers shall be final and binding on all the parties concerned. The relevant offers are subject to the terms and conditions of the relevant products/services. If there is any inconsistency between the terms and conditions of the relevant products/services and these terms and conditions, these terms and conditions shall prevail. In case of any discrepancy between the English and the Chinese versions of these terms and conditions, the English version shall prevail.
  4. No person other than the Customer and the Bank (which includes its successors and assigns) will have any right under the Contracts (Rights of Third Parties) Ordinance to enforce or enjoy the benefit of any of the provision of these terms and conditions.
  5. These terms and conditions are governed by and will be construed in accordance with the laws of the Hong Kong Special Administrative Region.
  6. These terms and conditions are subject to prevailing regulatory requirements.

Preferred Banking Welcome Rewards

  1. Unless otherwise specified, this offer is only applicable to personal customers who meet the account opening requirements and have newly opened/ upgraded to Integrated Account of Preferred Banking (“Preferred Banking”) at the Bank branches or through digital channels (including Hang Seng Personal Banking mobile app and Hang Seng Personal e-Banking) or phone banking hotline during the Promotion Period (the “Eligible Customers”). The Eligible Customers exclude:
    1. existing customers who are holding sole-named or joint-named Preferred Banking; or
    2. customers who have ever held any sole-named or joint-named Preferred Banking with the Bank in the previous 12 months prior to the account opening month; or
    3. customers whose accounts have been terminated in any period
  2. “Upgrade Customer(s)” mentioned herein refers to the existing customers who are holding any Hong Kong Dollars/Foreign Currency savings, current, time deposit accounts or any Integrated Accounts at the Bank (including Prestige Banking, Preferred Banking and any other Integrated Account) (the “Existing Customer(s)”), who are not:
    1. existing customers who are holding sole-named or joint-named Preferred Banking; or
    2. customers who have ever held any sole-named or joint-named Preferred Banking with the Bank in the previous 12 months prior to the account opening month; or
    3. customers whose accounts mentioned above have been terminated in any period.
  3. If an Eligible Customer open/ upgrade to more than one Preferred Banking during the Promotion Period (including the sole-named or joint-named Preferred Banking), entitlement to the offer will be based on the earliest account opening/ upgrading date.
  4. In case the relevant Preferred Banking is a joint-named account, only the primary account holder can enjoy the offers.
  5. The offers are not applicable to commercial customers.
  6. In case of any disputes, the Bank’s records shall be final and conclusive.

Preferred Banking Account Opening Reward for Upgrade Customer

Upgrade Customers who upgrade to Preferred Banking and also open / use the designated banking services during the Promotion Period can earn up to $1,850 reward under Future Planning Reward / Get Paid, Get Rebate/ Shop More to Earn.


Future Planning Reward

    Designated Banking Services Rewards
    Register as Hang Seng Olive Members, and successful apply for 5-Year eEndowment Life Insurance Plan HKD 50 Hung Fook Tong e-Gift Voucher
  1. The promotion period is from 1 July 2023 to 30 September 2023. This offer is only available to customers who complete a successful application via the Hang Seng Bank website and have already downloaded the Hang Seng Olive Wellness App (the updated version is required for customers to enjoy the e-Gift Voucher). Please visit hangseng.com/olive-offer/ for the Terms and Conditions for the Reward of an e-Gift Voucher for Hang Seng Olive Members upon successful application for the The Choice 5-Year Life Insurance Plan (HKD)/(USD) or ImperialDragon (RMB) Life Insurance Plan.

Get Paid, Get Rebate

Designated Banking/ Investment Services Rewards
Set up payroll service via your new Preferred Banking account with at least one-month payroll record during the designated payroll period and deposit new funds in the CNY Savings/Current Deposit Account during the designated period
Payroll Reward: Set up payroll service via your new Preferred Banking account to enjoy up to HKD800
Average Monthly Payroll Amount (“Designated Payroll Amount”) Cash Reward
HKD50,000 or above HKD800
HKD30,000 – below HKD50,000 HKD500
HKD10,000 – below HKD30,000 HKD300
New Fund Deposit Reward: Deposit new funds in the CNY Savings/Current Deposit Account to enjoy up to HKD300
Eligible Incremental Amount Cash Reward
CNY40,000 or above HKD300
CNY20,000 – below CNY40,000 HKD150
Up to HKD1,100 cash rewards
  1. Get Paid, Get Rebate is only applicable to Upgrade Customers who successfully set up payroll service via the sole-named or joint-named upgraded Preferred Banking account (“Payroll Account”) within the Promotion Period, and fulfil the following requirements (“Eligible Payroll Customers”).
    1. Have no payroll record under any account of the Bank during the period from 1 April 2023 to 30 June 2023; and
    2. Have at least one-month of payroll record of HKD10,000 or above in Eligible Customer’s Payroll Account during the period from 1 July 2023 to 30 November 2023 (“Designated Payroll Period”); and the salary must be directly credited to Eligible Customer’s Payroll Account from the employer’s company account via Autopay (“Eligible Payroll Record”). Any salary not credited from the employer’s company account is not considered an Eligible Payroll Record.
    1. Eligible Payroll Customers must maintain a valid Preferred Banking account and payroll account at the time the relevant cash reward(s) of Payroll Reward and/or New Fund Deposit Reward under Get Paid, Get Rebate is/are being awarded. If Eligible Payroll Customers have terminated the relevant payroll account and Preferred Banking or changed such account to a non-Preferred Banking at the time when cash reward(s) is/are being awarded, the Bank reserves the right to deduct an amount equivalent to the value of the reward from any accounts of the Eligible Payroll Customers maintained with the Bank without prior notice.
    2. Get Paid, Get Rebate cannot be used in conjunction with other promotional offer(s) of the same product including but not limited to Hang Seng Corporate Employee Privilege Programme (“CEPP”) offered by the Bank.
    3. In case the relevant Preferred Banking is a joint-named account, only the primary account holder can enjoy the Cash Rewards of Get Paid, Get Rebate.
    4. Get Paid, Get Rebate is not applicable to commercial customers, Private Banking customers and the Bank’s staff.
    5. Get Paid, Get Rebate is applicable to Eligible Customer who has payroll transactions in Hong Kong Dollars only.

      6. Payroll Reward under Get Paid, Get Rebate - Up to HKD800 Cash Reward

    6. The Eligible Payroll Customers will be entitled to one of the following Cash Rewards based on their average monthly payroll amount (“Designated Payroll Amount”) as stipulated in the table below (“Eligible Payroll Customer of Payroll Reward”). Each Eligible Payroll Customer of Payroll Reward is entitled to the Cash Reward once only:
      Average Monthly Payroll Amount (“Designated Payroll Amount”) Cash Reward Cash Reward Credit Date
      HKD50,000 or above HKD800 On or before 31 January 2024
      HKD30,000 - below HKD50,000 HKD500
      HKD10,000 - below HKD30,000 HKD300
    7. The Designated Payroll Amount of Eligible Payroll Customer will be calculated by the Bank based on the monthly payroll records of Eligible Payroll Customer’s Payroll Account received by autopay made through the employer company’s account over the Designated Payroll Period. If an Eligible Payroll Customer’s Payroll Account has more than one month with Eligible Payroll Record during the Designated Payroll Period, the Designated Payroll Amount will be taken by aggregating all monthly payroll amounts of the Eligible Payroll Records and divided by the number of the months with Eligible Payroll Records. All payroll record including the payroll amount and the number of payroll transactions are subject to the Bank’s records. In case of any dispute, the decision of the Bank shall be final.

      8. New Fund Deposit Reward under Get Paid, Get Rebate – Up to HKD300 Cash Reward

    8. Eligible Payroll Customers who deposit new funds in the CNY Savings/Current Deposit Account during the designated period and meet the requirement of deposits incremental amount as stipulated in the below table (“Eligible Incremental Amount”) ,can enjoy the relevant Cash Reward (“Eligible Payroll Customers of New Fund Deposit Reward”):
      Deposit Account Eligible Incremental Amount Cash Reward(s) Baseline Date for Eligible Incremental Amount
      (“Baseline Date”)       		Comparison Date for Eligible Incremental Amount
      (“Comparison Date”)       		Cash Reward Credit Date
      (“Designated Period”)
      CNYSavings/Current Deposit Account CNY40,000 or above HKD300 30 June 2023 30 November 2023 On or before 31 January 2024
      CNY20,000 – below CNY40,000 HKD150
    9. Eligible Incremental Amount refers to the positive net growth amount of the Eligible Payroll Customer of New Fund Deposit Reward ’s combined total deposit balance of sole-named CNY Savings/Current Deposit Account (“Total CNY Deposit Balance”) from the Baseline Date to the Comparison Date as mentioned in the above table. For Eligible Payroll Customers of New Fund Deposit Reward who did not hold any CNY account with the bank on the Baseline Date, his/ her “Total CNY Deposit Balance” on the Baseline Date will be treated as zero. All the related account deposit balances shall be based on the records of the Bank which shall prevail.
    10. Each Eligible Payroll Customer of New Fund Deposit Reward is entitled to Cash Reward once only.

Shop More to Earn

    Designated Banking Services Rewards
    Apply for Hang Seng MMPOWER World Mastercard or University / College Affinity Credit Card and fulfill designated spending requirement Up to $700 +FUN Dollars / 10 MCL Movie Tickets
  1. For Shop More to Earn with Hang Seng MMPOWER World Mastercard, the promotion period is from now to 31 December 2023. Customers who have successfully applied for Hang Seng MMPOWER World Mastercard on or before 31 January 2024 and fulfilled the designated spending requirements of welcome offer are entitled to up to $700 +FUN Dollars or 10 MCL Movie Tickets. For details, please visit .
  2. For Shop More to Earn with Hang Seng University / College Affinity Credit Card, the promotion period is from now to 31 December 2023. Customers who have successfully applied for University/College Affinity Credit Card on or before 31 January 2024 and fulfilled the designated spending requirements of welcome offer are entitled to up to $600 +FUN Dollars. For details, please visit .
  3. For Shop More to Earn, when customer achieve the designated spending requirement, the Bank will credit the relevant +FUN Dollars to the relevant principal card account of the Eligible Customers on or before 29 February 2024. The Preferred Banking of Eligible Customers must remain valid, and the relevant credit card account must be still valid and in good standing when the Cash Dollars are granted.

For any enquiries about Preferred Banking Account Opening Reward entitlement, eligible customer should contact the Bank on or before 30 September 2024, otherwise the customer shall be deemed to have forfeited the entitlement, if any, for the Reward and the Bank accepts no responsibility or liability under such circumstances.

Terms and Conditions of other Rewards and Privileges:

  1. Foreign Currency Time Deposit Interest Rate of up to 13.9% p.a.
    The promotion period is from 5 June 2023 to 30 September 2023. For exchange of designated currencies and set up of 1-week time deposit in the same currency at the same time with designated transaction amount. The offer’s interest rate is quoted with reference to the interest rates offered by the Bank on 5 June 2023 and is for reference only. The relevant interest rates will be subject to revision based on the prevailing market conditions. The offer is not applicable to the pending and the renewal of time deposit and the transaction(s) via FX Order Watch Service, Virtual Assistant HARO services and Passbook Savings Account. Terms and Conditions apply. For details, please contact our branch staff or visit hangseng.com/forexoffer.
  2. MMPOWER World Mastercard Everyday +FUN Dollars
    The promotion period is from now to 31 December 2023, you can get 5% +FUN Dollars rebates in your selected spending categories by successfully registering for “MMPOWER World Mastercard Everyday +FUN Dollars". Terms and conditions apply, please visit hangseng.com/mpower.
  3. 2.4% +FUN Dollars Rebate Offer for Tuition Fee Payment
    The promotion period is from now to 31 Decemeber 2023. Customers have to register for " 2.4% +FUN Dollars Rebate Offer for Tuition Fee Payment " to enjoy 2.4% +FUN Dollars Rebate Reward. Terms and conditions apply, for details, please visit hangseng.com/aupromo。
  4. Customer Referral Reward and Exclusive Referral Rewards for New University/ Tertiary Student Customer
    The promotion period is from 1 July 2023 to 30 September 2023. Terms and Conditions apply. For details, please contact our branch staff or visit hangseng.com/mgm1.

Other Important Risk Warnings

RMB Currency risk

Renminbi ("RMB") is subject to exchange rate risk. Fluctuation in the exchange rate of RMB may result in losses in the event that the customer subsequently converts RMB into another currency (including Hong Kong Dollars).
Exchange controls imposed by the relevant authorities may also adversely affect the applicable exchange rate. RMB is currently not freely convertible and conversion of RMB may be subject to certain policy, regulatory requirements and/or restrictions (which are subject to changes from time to time without notice). The actual conversion arrangement will depend on the policy, regulatory requirements and/or restrictions prevailing at the relevant time.

Foreign Currency Risk

Foreign Exchange involves Exchange Rate Risk. Fluctuations in the exchange rate of a foreign currency may result in gains or losses in the event that the customer converts HKD to foreign currency or vice versa, and/or in the event that the customer converts a foreign currency time deposit to HKD upon maturity.

Important notes and disclaimer

Investors should not only base on this material alone to make any investment decision, but should read in detail in the relevant risk disclosure statements. The information contained herein is for general information and reference purposes only and is not intended to provide professional investment or other advice. It is not intended to form the basis of any investment decision. You should not make any investment decision based solely on the information and services provided herein. Before making any investment decision, you should take into account your own circumstances including but not limited to your financial situation, investment experience and investment objectives, and should understand the nature, terms and risks of the relevant investment product. You should obtain appropriate professional advice where necessary.