Welcome to Prestige Private
A World of Privileged Experiences

At Hang Seng Bank, Prestige Private is a bespoke service experience built around the idea of “Where Experts Meet”. A best-of-the-breed team of experts in wealth management, as well as other specialists, are here to serve you. As a Prestige Private customer, you are vested in the unparalleled privileges and offers.

Learn more exclusive privileges

Total Relationship Balance Reward

Eligible customer who upgraded to Prestige Private and achieve the designated growth amount for Total Relationship Balance to enjoy:

Eligible customer	Designated growth amount^	Amount of Cash Reward
Eligible customer	Designated growth amount^	Customers with valid Investment Accounts^#+	Customers without Investment Accounts^#
Existing Customer	HKD8,000,000 or above	HKD39,000	HKD38,000
	HKD5,000,000 - HKD7,999,999	HKD23,500	HKD22,500
	HKD3,000,000 - HKD4,999,999	HKD12,000	HKD11,000
	HKD1,000,000 - HKD2,999,999	HKD6,000	HKD5,000

^ To be eligible for the relevant reward, eligible customers must maintain Total Relationship Balance of HKD8,000,000 or above in the second, the third and the fourth months after the month of Prestige Private account opening / upgrade month.

^# Investment Account includes Securities Account (Account suffix 085) and Investment Fund Account (Account suffix 382) only under the Integrated Account.

⁺ Eligible Customers must have activated / be holding Investment Accounts on or before 30 April 2024 and the Investment Accounts remain valid until 30 September 2024 in order to enjoy the relevant cash reward.

Privileged Experience

Your Dedicated Wealth Management Team is Ready to Serve You at Any Time

Prestige Private Centre

For more details about Prestige Private dedicated banking service and privileged experience,
please visit welcome brochure.

If you have not registered an email address or complete Risk Profiling Questionnaire with us,
you can follow the simple steps for the update via e-Banking as follow.
This will enable you to receive the Bank’s latest information and understand your risk appetite.

A Privileged Experience Like No Other, Exclusively for You.
For enquiry, please feel free to contact your Prestige Private Relationship Manager
via digital channels or call our dedicated hotline.
You may also logon to Hang Seng Mobile App to connect with our
24-hour Wealth Service Team via Click-to-Call or Live Chat.

RM Connect
Connect with your designated Relationship Manager via WhatsApp, Wechat and Zoom

2998 8022
Prestige Private
24-hour manned service hotline

Please refer to the Integrated Account Terms and Conditions and Bank Tariff Guide for Hang Seng Wealth and Personal Banking Customers.

This promotion is intended for individuals in Hong Kong.

Investments involve risks. For details, please refer to the Risk Disclosure Statement on the website.

Terms and Conditions apply.

If you are in doubt of our marketing and promotional activities and materials, please call customer service enquiry hotline for authentication.

Note:

Terms and Conditions apply to the privileges. For details, please click here.
The mobile app is free of charge, but normal banking and transaction charges may apply when you conduct transactions via the app. Please refer to the Bank's service charges for details. In addition, customers are responsible for any fees and charges which may be levied by relevant telecommunication service provider from time to time. For any queries on charges for internet access, please contact your mobile network service provider.
The mobile app can be accessed via the network of any local or overseas telecommunications service provider. You can use a 2G, 3G, HSDPA, 4G or Wi-Fi service. However, you must have a mobile internet service plan and handset that can support Internet access. Access to the Internet may also involve set-up procedures on your handset for some fixed IP SIM cards. Please check with your telecommunication service provider for details and up-to-date instructions. The connection speed may vary for different telecommunication service providers, different data usage plans, and different geographical locations. If you experience a slow response when mobile web browsing or during data transmission, please check with your telecommunication service provider. Customers are responsible for any fees and charges which may be levied by relevant telecommunication service provider from time to time. For any queries on charges for internet access, please contact your telecommunication service provider.
Android, Google Play and the Google Play logo are trademarks of Google LLC.
Apple, the Apple logo, and iPhone are trademarks of Apple Inc., registered in the US and other countries. App Store is a service mark of Apple Inc.

Note:

Total Relationship Balance Reward is only applicable to customer who meet the specific requirement and successfully upgraded to Prestige Private (“Eligible Customer”) at the bank. Terms and conditions apply to Total Relationship Balance Reward. For details, pleasevisit .
The mobile app is free of charge, but normal banking and transaction charges may apply when you conduct transactions via the app. Please refer to the Bank's service charges for details. In addition, customers are responsible for any fees and charges which may be levied by relevant telecommunication service provider from time to time. For any queries on charges for internet access, please contact your mobile network service provider.
The mobile app can be accessed via the network of any local or overseas telecommunications service provider. You can use a 2G, 3G, HSDPA, 4G or Wi-Fi service. However, you must have a mobile internet service plan and handset that can support Internet access. Access to the Internet may also involve set-up procedures on your handset for some fixed IP SIM cards. Please check with your telecommunication service provider for details and up-to-date instructions. The connection speed may vary for different telecommunication service providers, different data usage plans, and different geographical locations. If you experience a slow response when mobile web browsing or during data transmission, please check with your telecommunication service provider. Customers are responsible for any fees and charges which may be levied by relevant telecommunication service provider from time to time. For any queries on charges for internet access, please contact your telecommunication service provider.
Android, Google Play and the Google Play logo are trademarks of Google LLC.
Apple, the Apple logo, and iPhone are trademarks of Apple Inc., registered in the US and other countries. App Store is a service mark of Apple Inc.

Note:

Terms and Conditions apply to the privileges. For details, please click here.
The mobile app is free of charge, but normal banking and transaction charges may apply when you conduct transactions via the app. Please refer to the Bank's service charges for details. In addition, customers are responsible for any fees and charges which may be levied by relevant telecommunication service provider from time to time. For any queries on charges for internet access, please contact your mobile network service provider.
The mobile app can be accessed via the network of any local or overseas telecommunications service provider. You can use a 2G, 3G, HSDPA, 4G or Wi-Fi service. However, you must have a mobile internet service plan and handset that can support Internet access. Access to the Internet may also involve set-up procedures on your handset for some fixed IP SIM cards. Please check with your telecommunication service provider for details and up-to-date instructions. The connection speed may vary for different telecommunication service providers, different data usage plans, and different geographical locations. If you experience a slow response when mobile web browsing or during data transmission, please check with your telecommunication service provider. Customers are responsible for any fees and charges which may be levied by relevant telecommunication service provider from time to time. For any queries on charges for internet access, please contact your telecommunication service provider.
Android, Google Play and the Google Play logo are trademarks of Google LLC.
Apple, the Apple logo, and iPhone are trademarks of Apple Inc., registered in the US and other countries. App Store is a service mark of Apple Inc.

Hang Seng Prestige Private Terms and Conditions

Between Hang Seng Bank Limited (referred to as “we” or “us”) and you as a Hang Seng Prestige Private customer (“you”).

You can become a Prestige Private if you maintain a Total Relationship Balance (“TRB”) of HKD8,000,000 or above with us.
After the first 12 months of your successfully become a Prestige Private , your eligibility for Prestige Private will be reviewed on an annual basis according to the month of upgrading to Prestige Private . At the time of annual review, we will look back to see if you have maintained an average TRB of HKD8,000,000 or above of past 12 months (excluding the annual review month). If you have been unable to meet the requirement, your eligibility as a Prestige Private customer and the corresponding privileges and offers will expire after 3 months. We will notify you before the expiry of your Prestige Private status, and we will not be responsible for any losses or inconvenience that you have due to the expiry.
Upon the expiry of your Prestige Private status, you will continue as a Prestige Banking customer if you continue to hold this account and be qualified in accordance with the eligibility applicable to it.
The Total Relationship Balance is the monthly aggregate balance of the daily average of all deposits, gold accounts, securities, investment funds, utilised overdraft facilities, credit cards cash advances, outstanding balance of personal loans, and accumulated premiums paid for the designated life insurance plans distributed by Hang Seng Bank as an agent as well as Hang Seng MPF balance. For sole name integrated account holders, their other joint name account(s) will also be included.

Important

Welcome to Prestige Private A World of Privileged Experiences

Total Relationship Balance Reward

Eligible customer who upgraded to Prestige Private and achieve the designated growth amount for Total Relationship Balance to enjoy:

Privileged Experience

Your Dedicated Wealth Management Team is Ready to Serve You at Any Time

Your Dedicated Wealth Management Team is Ready to Serve You at Any Time

Prestige Private Centre

Prestige Private Centre

Welcome to Prestige Private
A World of Privileged Experiences