Terms and Conditions for “Medical Needs Analysis Appointment Rewards”:

  1. This offer is applicable to Prestige Private Banking/Prestige Banking/Preferred Banking customers ("Eligible Customers") who complete Medical Needs Analysis (“MNA”) before proceeding to the product recommendation section at any Hang Seng Bank Limited ("Bank") branch between 2 January 2026 and 31 March 2026 (both dates inclusive) ("Promotion Period").
  2. Subject to these terms and conditions, each Eligible Customers may receive HK$200 supermarket e-vouchers.
  3. Gift supplies are limited, and are available on a first-come, first-served basis, while stocks last.
  4. Each Eligible Customer may only receive this offer once during the Promotion Period.
  5. Each gift should not be considered as an offer, recommendation or solicitation to deal in any product or service of the Bank. Customers can obtain the gift without purchasing any product or service. Customers should not make any insurance decisions based on this offer.
  6. Once the MNA meeting is confirmed, the gift will be delivered by branch staff after conducting the Medical Needs Analysis (before entering the product recommendation part).
  7. If any gift is out of stock, the Bank reserves the right to vary or replace the gift with other gift(s) at any time, and the value and/or nature of the substituted gift(s) may differ from those of the original gift offered. In case of dispute, the decision of the Bank is final.
  8. Under no circumstances can the gift be transferred, changed or exchanged for cash or any other reward. The gift will not be reissued in case of loss, theft, or expiry.
  9. The Bank is not the supplier of the gifts, and does not assume any liability in relation to them. Any dispute regarding the gifts and/or any relevant good and/or service shall be resolved between the customer and the relevant suppliers directly. The gifts are subject to relevant terms and conditions. For details on the use of the gifts, please refer the relevant terms and conditions.
  10. The Bank reserves the sole right to suspend, amend or terminate this offer and revise the relevant terms and conditions at any time and from time to time without prior notice to or approval from any party.
  11. The Bank has the final decision on all matters relating to this offer, and such decision shall be binding on all parties.
  12. No person other than the Eligible Customer and the Bank (including its successors and assigns) has any right under the Contracts (Rights of Third Parties) Ordinance to enforce or enjoy the benefit of any provision of these terms and conditions.
  13. These terms and conditions are governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region.
  14. These terms and conditions are subject to prevailing regulatory requirements.
  15. In case of any discrepancy between the English and the Chinese versions of these terms and conditions, the English version prevails.