轉至相關條款及細則:

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「旅遊綜合保障計劃」單次旅程保障(「單次旅程保障」)推廣優惠之條款及細則:

  1. 單次旅程保障推廣優惠包括保費折扣優惠。
  2. 有關推廣優惠之詳情,客戶應參閱相關條款及細則。
  3. 同一保障計劃經不同投保方法可享的推廣優惠或有不同,恒生銀行有限公司(「恒生銀行」)及安達保險香港有限公司(「安達保險」)保留修訂或取消有關推廣優惠之條款及細則之權利,恕不另行通知客戶。如有任何爭議,恒生銀行及安達保險保留最終決定的權利。
  4. 此推廣優惠不適用於恒生銀行及其附屬公司之職員,或有資格享有恒生銀行職員優惠之人士。
  5. 除另有註明外,此推廣優惠不可與其他推廣優惠同時使用。
  6. 除客戶、恒生銀行(包括其繼承人及受讓人)及安達保險(包括其繼承人及受讓人)以外,並無其他人士有權按《合約(第三者權利)條例》強制執行本條款及細則的任何條文,或享有本條款及細則的任何條文下的利益。
  7. 本條款及細則受香港特別行政區法律所管轄,並按照香港特別行政區法律詮釋。
  8. 本條款及細則受現行監管規定約束。

有關保費折扣優惠之條款及細則:

  1. 此優惠之推廣期為2024年10月1日至2024年12月31日(包括首尾兩天)(「推廣期」)。
  2. 於推廣期內客戶可享保費75折優惠。保費折扣優惠只適用於經恒生銀行網頁、恒生個人流動理財服務應用程式或恒生個人e-Banking於安達保險網頁成功投保單次旅程保障之客戶。
  3. 若客戶取消已成功投保的單次旅程保障之保單,保費將不會獲退回。

「旅遊綜合保障計劃」全年環球保障(「全年環球保障」)特選客戶推廣優惠之條款及細則:

  1. 全年環球保障特選客戶推廣優惠包括保費折扣優惠和港幣150元電子購物禮券優惠。
  2. 此推廣優惠只適用於現在及╱或過去3個月內未曾以保單持有人身份持有、續保或取消全年環球保障之特選客戶。
  3. 有關推廣優惠之詳情,特選客戶應參閱相關條款及細則。
  4. 同一保障計劃經不同投保方法可享的推廣優惠或有不同,恒生銀行有限公司(「恒生銀行」)及安達保險香港有限公司(「安達保險」)保留修訂或取消有關推廣優惠之條款及細則之權利,恕不另行通知特選客戶。如有任何爭議,恒生銀行及安達保險保留最終決定的權利。
  5. 此推廣優惠不適用於恒生銀行及其附屬公司之職員,或有資格享有恒生銀行職員優惠之人士。
  6. 除另有註明外,此推廣優惠不可與其他推廣優惠同時使用。
  7. 除客戶、恒生銀行(包括其繼承人及受讓人)及安達保險(包括其繼承人及受讓人)以外,並無其他人士有權按《合約(第三者權利)條例》強制執行本條款及細則的任何條文,或享有本條款及細則的任何條文下的利益。
  8. 本條款及細則受香港特別行政區法律所管轄,並按照香港特別行政區法律詮釋。
  9. 本條款及細則受現行監管規定約束。

有關保費折扣優惠之條款及細則:

  1. 此優惠之推廣期為2024年10月1日至2024年12月31日(包括首尾兩天)(「推廣期」)。
  2. 於推廣期內客戶可享首年保費7折優惠。保費折扣優惠只適用於經恒生銀行網頁、恒生個人流動理財服務應用程式或恒生個人e-Banking的指定連結於安達保險網頁成功投保全年環球保障之特選客戶。
  3. 若客戶取消已成功投保的全年環球保障之保單,安達保險將根據全年環球保障之條款及規定內的取消部份,按短期保險費率徵收已生效期內之保費。

有關港幣150元電子購物禮券優惠之條款及細則:

  1. 此優惠之推廣期為2024年10月1日至2024年12月31日(包括首尾兩天)(「推廣期」)。
  2. 特選客戶將於推廣期內收到由恒生銀行或安達保險發出的優惠碼(「指定優惠碼」)。
  3. 特選客戶於推廣期內經恒生銀行網頁、恒生個人流動理財服務應用程式或恒生個人e-Banking的指定連結以保單持有人身份於安達保險網頁成功投保全年環球保障,並以年繳方式繳付保費,可獲港幣150元指定超市之電子購物禮券。
  4. 特選客戶必須於投保全年環球保障時輸入指定優惠碼。
  5. 特選客戶必須於投保全年環球保障時提供有效電郵地址。
  6. 安達保險將於保單簽發後3個月內將電子購物禮券電郵至提供的電郵地址。而該保單必須於電子購物禮券發出時仍然生效及已清繳保費,特選客戶方可獲贈禮券。如欲查詢,請致電安達保險之客戶服務熱線 (+852) 3191 6668(星期一至五,上午9時至下午5時30分;星期六、日及公眾假期休息)。
  7. 電子購物禮券不可轉換、不可兌換及不可更改。電子購物禮券如有遺失或到期後未使用,概不補發。
  8. 電子購物禮券數量有限,送完即止。如電子購物禮券送罄,恒生銀行及安達保險保留隨時以其他禮品取代之權利。而該禮品之價值及種類可能與電子購物禮券不相同。如有爭議,恒生銀行及安達保險保留最終決定的權利。
  9. 恒生銀行及安達保險並非電子購物禮券之供應商,故不會承擔與電子購物禮券有關之任何責任。一切與電子購物禮券相關之產品及服務之質素及供應情況,概由電子購物禮券之供應商負責。一切有關電子購物禮券之爭議或投訴,均應由客戶與電子購物禮券之供應商自行解決。有關電子購物禮券之使用詳情,請參閱供應商電子購物禮券之條款及細則。
  10. 若保單在首個保單年度內取消,恒生銀行保留從客戶之任何恒生銀行信用卡或銀行賬戶內扣除相等於已獲贈電子購物禮券之價值的金額,而不會作任何事先通知。

「旅遊綜合保障計劃」全年中國保障(「全年中國保障」)特選客戶推廣優惠之條款及細則:

  1. 全年中國保障特選客戶推廣優惠包括保費折扣優惠和港幣100元電子購物禮券優惠。
  2. 此推廣優惠只適用於現在及╱或過去3個月內未曾以保單持有人身份持有、續保或取消全年中國保障之特選客戶。
  3. 有關推廣優惠之詳情,特選客戶應參閱相關條款及細則。
  4. 同一保障計劃經不同投保方法可享的推廣優惠或有不同,恒生銀行有限公司(「恒生銀行」)及安達保險香港有限公司(「安達保險」)保留修訂或取消有關推廣優惠之條款及細則之權利,恕不另行通知特選客戶。如有任何爭議,恒生銀行及安達保險保留最終決定的權利。
  5. 此推廣優惠不適用於恒生銀行及其附屬公司之職員,或有資格享有恒生銀行職員優惠之人士。
  6. 除另有註明外,此推廣優惠不可與其他推廣優惠同時使用。
  7. 除客戶、恒生銀行(包括其繼承人及受讓人)及安達保險(包括其繼承人及受讓人)以外,並無其他人士有權按《合約(第三者權利)條例》強制執行本條款及細則的任何條文,或享有本條款及細則的任何條文下的利益。
  8. 本條款及細則受香港特別行政區法律所管轄,並按照香港特別行政區法律詮釋。
  9. 本條款及細則受現行監管規定約束。

有關保費折扣優惠之條款及細則:

  1. 此優惠之推廣期為2024年10月1日至2024年12月31日(包括首尾兩天)(「推廣期」)。
  2. 於推廣期內特選客戶可享首年保費8折優惠。保費折扣優惠只適用於經恒生銀行網頁、恒生個人流動理財服務應用程式或恒生個人e-Banking的指定連結於安達保險網頁成功投保全年中國保障之特選客戶。
  3. 若特選客戶取消已成功投保的全年中國保障之保單,安達保險將根據全年中國保障之條款及規定內的取消部份,按短期保險費率徵收已生效期內之保費。

有關港幣100元電子購物禮券優惠之條款及細則:

  1. 此優惠之推廣期為2024年10月1日至2024年12月31日(包括首尾兩天)(「推廣期」)。
  2. 特選客戶將於推廣期內收到由恒生銀行或安達保險發出的優惠碼(「指定優惠碼」)。
  3. 特選客戶於推廣期內經恒生銀行網頁、恒生個人流動理財服務應用程式或恒生個人e-Banking的指定連結以保單持有人身份於安達保險網頁成功投保全年中國保障,並以年繳方式繳付保費,可獲港幣100元指定超市之電子購物禮券。
  4. 特選客戶必須於投保全年中國保障時輸入指定優惠碼。
  5. 特選客戶必須於投保全年中國保障時提供有效電郵地址。
  6. 安達保險將於保單簽發後3個月內將電子購物禮券電郵至提供的電郵地址。而該保單必須於電子購物禮券發出時仍然生效及已清繳保費,特選客戶方可獲贈禮券。如欲查詢,請致電安達保險之客戶服務熱線 (+852) 3191 6668(星期一至五,上午9時至下午5時30分;星期六、日及公眾假期休息)。
  7. 電子購物禮券不可轉換、不可兌換及不可更改。電子購物禮券如有遺失或到期後未使用,概不補發。
  8. 電子購物禮券數量有限,送完即止。如電子購物禮券送罄,恒生銀行及安達保險保留隨時以其他禮品取代之權利。而該禮品之價值及種類可能與電子購物禮券不相同。如有爭議,恒生銀行及安達保險保留最終決定的權利。
  9. 恒生銀行及安達保險並非電子購物禮券之供應商,故不會承擔與電子購物禮券有關之任何責任。一切與電子購物禮券相關之產品及服務之質素及供應情況,概由電子購物禮券之供應商負責。一切有關電子購物禮券之爭議或投訴,均應由客戶與電子購物禮券之供應商自行解決。有關電子購物禮券之使用詳情,請參閱供應商電子購物禮券之條款及細則。
  10. 若保單在首個保單年度內取消,恒生銀行保留從客戶之任何恒生銀行信用卡或銀行賬戶內扣除相等於已獲贈電子購物禮券之價值的金額,而不會作任何事先通知。

「家安心家居保障計劃」特選客戶推廣優惠之條款及細則:

  1. 「家安心家居保障計劃」特選客戶推廣優惠包括保費折扣優惠和港幣400元電子購物禮券優惠。
  2. 此推廣優惠只適用於現在及╱或過去3個月內未曾以保單持有人身份持有、續保或取消「家安心家居保障計劃」之特選客戶。
  3. 有關推廣優惠之詳情,特選客戶應參閱相關條款及細則。
  4. 同一保障計劃經不同投保方法可享的推廣優惠或有不同,恒生銀行有限公司(「恒生銀行」)及安達保險香港有限公司(「安達保險」)保留修訂或取消有關推廣優惠之條款及細則之權利,恕不另行通知特選客戶。如有任何爭議,恒生銀行及安達保險保留最終決定的權利。
  5. 此推廣優惠不適用於恒生銀行及其附屬公司之職員,或有資格享有恒生銀行職員優惠之人士。
  6. 除另有註明外,此推廣優惠不可與其他推廣優惠同時使用。
  7. 除客戶、恒生銀行(包括其繼承人及受讓人)及安達保險(包括其繼承人及受讓人)以外,並無其他人士有權按《合約(第三者權利)條例》強制執行本條款及細則的任何條文,或享有本條款及細則的任何條文下的利益。
  8. 本條款及細則受香港特別行政區法律所管轄,並按照香港特別行政區法律詮釋。
  9. 本條款及細則受現行監管規定約束。

有關保費折扣優惠之條款及細則:

  1. 此優惠之推廣期為2024年10月1日至2024年12月31日(包括首尾兩天)(「推廣期」)。
  2. 於推廣期內特選客戶可享保費首年8折優惠(適用於年繳及月繳保費方式)。保費折扣優惠只適用於經恒生銀行網頁、恒生個人流動理財服務應用程式或恒生個人e-Banking的指定連結於安達保險網頁成功投保「家安心家居保障計劃」之特選客戶。

有關港幣400元電子購物禮券優惠之條款及細則:

  1. 此優惠之推廣期為2024年10月1日至2024年12月31日(包括首尾兩天)(「推廣期」)。
  2. 特選客戶將於推廣期內收到由恒生銀行或安達保險發出的優惠碼(「指定優惠碼」)。
  3. 特選客戶於推廣期內經恒生銀行網頁、恒生個人流動理財服務應用程式或恒生個人e-Banking的指定連結以保單持有人身份於安達保險網頁成功投保「家安心家居保障計劃」,並以年繳方式或月繳方式繳付保費(月繳保費方式需連續繳交滿7個月保費),可獲港幣400元指定超市之電子購物禮券。
  4. 特選客戶必須於投保「家安心家居保障計劃」時輸入指定優惠碼。
  5. 特選客戶必須於投保「家安心家居保障計劃」時提供有效電郵地址。
  6. 以年繳方式繳付保費的保單,安達保險將於保單簽發後3個月內將電子購物禮券電郵至提供的電郵地址;以月繳方式繳付保費的保單,安達保險將於保單簽發後及特選客戶連續繳交7個月保費後的3個月內將電子購物禮券電郵至提供的電郵地址。而該保單必須於電子購物禮券發出時仍然生效及已清繳保費,特選客戶方可獲贈禮券。如欲查詢,請致電安達保險之客戶服務熱線 (+852) 3191 6668(星期一至五,上午9時至下午5時30分;星期六、日及公眾假期休息)。
  7. 電子購物禮券不可轉換、不可兌換及不可更改。電子購物禮券如有遺失或到期後未使用,概不補發。
  8. 電子購物禮券數量有限,送完即止。如電子購物禮券送罄,恒生銀行及安達保險保留隨時以其他禮品取代之權利。而該禮品之價值及種類可能與電子購物禮券不相同。如有爭議,恒生銀行及安達保險保留最終決定的權利。
  9. 恒生銀行及安達保險並非電子購物禮券之供應商,故不會承擔與電子購物禮券有關之任何責任。一切與電子購物禮券相關之產品及服務之質素及供應情況,概由電子購物禮券之供應商負責。一切有關電子購物禮券之爭議或投訴,均應由客戶與電子購物禮券之供應商自行解決。有關電子購物禮券之使用詳情,請參閱供應商電子購物禮券之條款及細則。
  10. 若保單在首個保單年度內取消,恒生銀行保留從客戶之任何恒生銀行信用卡或銀行賬戶內扣除相等於已獲贈電子購物禮券之價值的金額,而不會作任何事先通知。

「海外留學保障計劃」特選客戶推廣優惠之條款及細則:

  1. 「海外留學保障計劃」特選客戶推廣優惠包括保費折扣優惠和電子購物禮券優惠優惠(「推廣優惠」)。
  2. 此推廣優惠只適用於現在及╱或過去3個月內未曾以保單持有人身份持有、續保或取消「海外留學保障計劃」之特選客戶(「特選客戶」)。
  3. 有關推廣優惠之詳情,特選客戶應參閱相關條款及細則(「條款及細則」)。
  4. 同一保障計劃經不同投保方法可享的推廣優惠或有不同,恒生銀行有限公司(「恒生銀行」)及安達保險香港有限公司(「安達保險」)保留修訂或取消有關推廣優惠之條款及細則之權利,恕不另行通知特選客戶。如有任何爭議,恒生銀行及安達保險保留最終決定的權利。
  5. 此推廣優惠不適用於恒生銀行及其附屬公司之職員,或有資格享有恒生銀行職員優惠之人士。
  6. 除另有註明外,此推廣優惠不可與其他推廣優惠同時使用。
  7. 除客戶、恒生銀行(包括其繼承人及受讓人)及安達保險(包括其繼承人及受讓人)以外,並無其他人士有權按《合約(第三者權利)條例》強制執行本條款及細則的任何條文,或享有本條款及細則的任何條文下的利益。
  8. 本條款及細則受香港特別行政區法律所管轄,並按照香港特別行政區法律詮釋。
  9. 本條款及細則受現行監管規定約束。

有關保費折扣優惠之條款及細則:

  1. 此優惠之推廣期為2024年10月1日至2024年12月31日(包括首尾兩天)(「推廣期」)。
  2. 於推廣期內特選客戶可享保費首年75折優惠(「保費折扣優惠」)。保費折扣優惠只適用於經恒生銀行網頁、恒生個人流動理財服務應用程式或恒生個人e-Banking的指定連結於安達保險網頁成功投保「海外留學保障計劃」之特選客戶。

有關電子購物禮券優惠之條款及細則:

  1. 此優惠之推廣期為2024年10月1日至2024年12月31日(包括首尾兩天)(「推廣期」)。
  2. 特選客戶將於推廣期內收到由恒生銀行或安達保險發出的優惠碼(「指定優惠碼」)。
  3. 特選客戶於推廣期內經恒生銀行網頁、恒生個人流動理財服務應用程式或恒生個人e-Banking的指定連結以保單持有人身份於安達保險網頁成功投保「海外留學保障計劃」 :
    1. 投保基本計劃:客戶可獲港幣50元電子購物禮券。
    2. 投保尊貴計劃:客戶可獲港幣300元電子購物禮券。
  4. 特選客戶必須於投保「海外留學保障計劃」時輸入指定優惠碼。
  5. 特選客戶必須於投保「海外留學保障計劃」時提供有效電郵地址。
  6. 安達保險將於保單簽發後3個月內將電子購物禮券電郵至提供的電郵地址。而該保單必須於電子購物禮券發出時仍然生效及已清繳保費,特選客戶方可獲贈禮券。如欲查詢,請致電安達保險之客戶服務熱線 (+852) 3191 6668(星期一至五,上午9時至下午5時30分;星期六、日及公眾假期休息)。
  7. 電子購物禮券不可轉換、不可兌換及不可更改。電子購物禮券如有遺失或到期後未使用,概不補發。
  8. 電子購物禮券數量有限,送完即止。如電子購物禮券送罄,恒生銀行及安達保險保留隨時以其他禮品取代之權利。而該禮品之價值及種類可能與電子購物禮券不相同。如有爭議,恒生銀行及安達保險保留最終決定的權利。
  9. 恒生銀行及安達保險並非電子購物禮券之供應商,故不會承擔與電子購物禮券有關之任何責任。一切與電子購物禮券相關之產品及服務之質素及供應情況,概由電子購物禮券之供應商負責。一切有關電子購物禮券之爭議或投訴,均應由客戶與電子購物禮券之供應商自行解決。有關電子購物禮券之使用詳情,請參閱供應商電子購物禮券之條款及細則。
  10. 若保單在首個保單年度內取消,恒生銀行保留從客戶之任何恒生銀行信用卡或銀行賬戶內扣除相等於已獲贈電子購物禮券之價值的金額,而不會作任何事先通知。

中英文版本如有任何不一致之處,概以英文版本為準。


以上一般保險保障計劃(「本計劃」)由安達保險香港有限公司(「安達保險」) 承保,該承保公司已獲保險業監管局授權在香港特別行政區經營,並受其監管。安達保險保留最終保單批核權。恒生銀行有限公司(「恒生銀行」)已於保險業監管局註冊為保險代理機構(牌照號碼: FA3168)及獲安達保險授權分銷本計劃。本計劃為安達保險而非恒生銀行之產品。投保本計劃須向安達保險支付保費,安達保險會向恒生銀行就銷售本計劃提供佣金及業績獎金,而恒生銀行目前所採取之銷售員工花紅制度,已包含員工多方面之表現,並非只著重銷售金額。


對於恒生銀行與客戶之間因銷售過程或處理有關交易而產生的合資格爭議(定義見金融糾紛調解計劃的金融糾紛調解中心的職權範圍),恒生銀行須與客戶進行金融糾紛調解計劃程序;然而,對於有關產品的保單合約條款、核保、理賠及保單服務的任何爭議應由安達保險與客戶直接解決。


有關適用保障、條款及不保事項,請參閱保單合約。本文件中的資料僅為簡短摘要,只作參考用途。

Terms and Conditions for the Promotional Offer of Travelsure Protection Plan Single Trip Coverage (“Single Trip Coverage”):

  1. The promotional offer of the Single Trip Coverage includes the Premium Discount Offer.
  2. Customers should refer to the relevant terms and conditions below for details of the Promotional Offer.
  3. Different Promotional Offers may be provided for the same insurance plan through different enrollment methods. Hang Seng Bank Limited (“Hang Seng Bank”) and Chubb Insurance Hong Kong Limited ("Chubb") reserve the right to amend or terminate the terms and conditions for relevant Promotional Offers without prior notice to the customers. In case of any disputes, the decision of Hang Seng Bank and Chubb shall be final.
  4. The Promotional Offer is not applicable to staff of Hang Seng Bank and its subsidiaries, or those who are eligible for staff offers of Hang Seng Bank.
  5. Unless otherwise specified, this Promotional Offer shall not be used in conjunction with other promotional offers.
  6. No person other than the customer, Hang Seng Bank (which includes its successors and assigns) and Chubb (which includes its successors and assigns) will have any right under the Contracts (Rights of Third Parties) Ordinance to enforce or enjoy the benefit of any of the provision of these Terms and Conditions.
  7. These Terms and Conditions are governed by and will be construed in accordance with the laws of the Hong Kong Special Administrative Region.
  8. These Terms and Conditions are subject to prevailing regulatory requirements.

Terms and Conditions of the Premium Discount Offer:

  1. The promotion period of this offer is from 1 October 2024 to 31 December 2024 (both days inclusive) (“Promotion Period”).
  2. During the Promotion Period, customers can enjoy a 25% premium discount. The Premium Discount Offer is only available to customers who successfully applied for Single Trip Coverage on Chubb’s website via Hang Seng Bank website, Hang Seng Personal Banking mobile app or Hang Seng Personal e-Banking.
  3. No premium will be refunded if customers cancel the Single Trip Coverage policy upon successful enrollment.

Terms and Conditions for the Promotional Offers for Selected Customers of Travelsure Protection Plan Annual Global Coverage (“Annual Global Coverage”):

  1. The promotional offers for Selected Customers of the Annual Global Coverage include the Premium Discount Offer and HKD150 e-Gift Voucher Offer.
  2. The Promotional Offers are only applicable to Selected Customers who have not held, renewed or cancelled any Annual Global Coverage in the capacity of policyholders in the past 3 months.
  3. Selected Customers should refer to the relevant terms and conditions below for details of the Promotional Offers.
  4. Different Promotional Offers may be provided for the same insurance plan through different enrollment methods. Hang Seng Bank Limited (“Hang Seng Bank”) and Chubb Insurance Hong Kong Limited ("Chubb") reserve the right to amend or terminate the terms and conditions for relevant Promotional Offers without prior notice to the Selected Customers. In case of any disputes, the decision of Hang Seng Bank and Chubb shall be final.
  5. The Promotional Offers are not applicable to staff of Hang Seng Bank and its subsidiaries, or those who are eligible for staff offers of Hang Seng Bank.
  6. Unless otherwise specified, this Promotional Offers shall not be used in conjunction with other promotional offers.
  7. No person other than the customer, Hang Seng Bank (which includes its successors and assigns) and Chubb (which includes its successors and assigns) will have any right under the Contracts (Rights of Third Parties) Ordinance to enforce or enjoy the benefit of any of the provision of these Terms and Conditions.
  8. These Terms and Conditions are governed by and will be construed in accordance with the laws of the Hong Kong Special Administrative Region.
  9. These Terms and Conditions are subject to prevailing regulatory requirements.

Terms and Conditions of the Premium Discount Offer:

  1. The promotion period of this offer is from 1 October 2024 to 31 December 2024 (both days inclusive) (“Promotion Period”).
  2. During the Promotion Period, Selected Customers can enjoy a 30% first-year premium discount. The Premium Discount Offer is only available to Selected Customers who successfully applied for Annual Global Coverage on Chubb’s website via designated link on Hang Seng Bank website, Hang Seng Personal Banking mobile app or Hang Seng Personal e-Banking.
  3. If customers cancel the Annual Global Coverage policy upon successful enrollment, Chubb will apply the short period rate to the premium for the period the policy has been in force, according to the Cancellation Clause under the Annual Global Coverage policy.

Terms and Conditions of the HKD150 e-Gift voucher:

  1. The promotion period of this offer is from 1 October 2024 to 31 December 2024 (both days inclusive) (“Promotion Period”).
  2. Selected Customers will receive a promotion code (“Designated Promotion Code”) from Hang Seng Bank or Chubb during the Promotion Period.
  3. During the Promotion Period, Selected Customers can enjoy a HKD150 e-Gift voucher of designated supermarket upon successful application for Annual Global Coverage on Chubb’s website in the capacity of the policyholder via designated link on Hang Seng Bank website, Hang Seng Personal Banking mobile app or Hang Seng Personal e-Banking and settle the premium with yearly payment method.
  4. Selected Customers must input a valid Designated Promotion Code during the application of Annual Global Coverage.
  5. Selected Customers must provide a valid email address during the application of Annual Global Coverage.
  6. The e-Gift voucher will be sent to the email address provided within 3 months after policy issued. The policy must remain effective and no outstanding premium under the policy at the time when the e-Gift voucher is sent out. For enquiries, please contact Chubb’s Customer Service Hotline at (+852) 3191 6668 (9:00a.m. to 5:30p.m., Monday to Friday; Closed on Saturday, Sunday and Public Holiday).
  7. The e-Gift voucher is non-exchangeable, non-redeemable and no changes can be made. The e-Gift voucher will not be re-issued if lost or unused after expiry date.
  8. The e-Gift voucher is only available while stocks last. In case the e-Gift voucher is out of stock, Hang Seng Bank and Chubb reserve the right to replace the e-Gift voucher with another gift of which the value and nature may differ from that of the e-Gift voucher. In case of any disputes, the decision of Hang Seng Bank and Chubb shall be final.
  9. Hang Seng Bank and Chubb are not the suppliers of the e-Gift voucher and will not assume any liability in relation to the e-Gift voucher. The supplier of the e-Gift voucher shall be solely responsible for all issues related to the quality and availability of the relevant products and services. Any disputes arising in relation to the e-Gift voucher shall be resolved between customers and the relevant supplier. For details of how to use the e-Gift voucher, please refer to the relevant terms and conditions from the supplier of the e-Gift voucher.
  10. Should the policy be cancelled within the first policy year, Hang Seng Bank reserves the right to deduct the amount equivalent to the value of the e-Gift voucher from any credit card or bank account of the customers maintained with Hang Seng Bank without giving any prior notice.

Terms and Conditions for the Promotional Offers for Selected Customers of Travelsure Protection Plan Annual China Coverage (“Annual China Coverage”):

  1. The promotional offers for Selected Customers of the Annual China Coverage include the Premium Discount Offer and HKD100 e-Gift Voucher Offer.
  2. The Promotional Offers are only applicable to Selected Customers who have not held, renewed or cancelled any Annual China Coverage in the capacity of policyholders in the past 3 months.
  3. Selected Customers should refer to the relevant terms and conditions below for details of the Promotional Offers.
  4. Different Promotional Offers may be provided for the same insurance plan through different enrollment methods. Hang Seng Bank Limited (“Hang Seng Bank”) and Chubb Insurance Hong Kong Limited ("Chubb") reserve the right to amend or terminate the terms and conditions for relevant Promotional Offers without prior notice to the Selected Customers. In case of any disputes, the decision of Hang Seng Bank and Chubb shall be final.
  5. The Promotional Offers are not applicable to staff of Hang Seng Bank and its subsidiaries, or those who are eligible for staff offers of Hang Seng Bank.
  6. Unless otherwise specified, this Promotional Offers shall not be used in conjunction with other promotional offers.
  7. No person other than the customer, Hang Seng Bank (which includes its successors and assigns) and Chubb (which includes its successors and assigns) will have any right under the Contracts (Rights of Third Parties) Ordinance to enforce or enjoy the benefit of any of the provision of these Terms and Conditions.
  8. These Terms and Conditions are governed by and will be construed in accordance with the laws of the Hong Kong Special Administrative Region.
  9. These Terms and Conditions are subject to prevailing regulatory requirements.

Terms and Conditions of the Premium Discount Offer:

  1. The promotion period of this offer is from 1 October 2024 to 31 December 2024 (both days inclusive) (“Promotion Period”).
  2. During the Promotion Period, Selected Customers can enjoy a 20% first-year premium discount. The Premium Discount Offer is only available to Selected Customers who successfully applied for Annual China Coverage on Chubb’s website via designated link on Hang Seng Bank website, Hang Seng Personal Banking mobile app or Hang Seng Personal e-Banking.
  3. If Selected Customers cancel the Annual China Coverage policy upon successful enrollment, Chubb will apply the short period rate to the premium for the period the policy has been in force, according to the Cancellation Clause under the Annual China Coverage policy.

Terms and Conditions of the HKD100 e-Gift voucher:

  1. The promotion period of this offer is from 1 October 2024 to 31 December 2024 (both days inclusive) (“Promotion Period”).
  2. Selected Customers will receive a promotion code (“Designated Promotion Code”) from Hang Seng Bank or Chubb during the Promotion Period.
  3. During the Promotion Period, Selected Customers can enjoy a HKD100 e-Gift voucher of designated supermarket upon successful application for Annual China Coverage on Chubb’s website in the capacity of the policyholder via designated link on Hang Seng Bank website, Hang Seng Personal Banking mobile app or Hang Seng Personal e-Banking and settle the premium with yearly payment method.
  4. Selected Customers must input a valid Designated Promotion Code during the application of Annual China Coverage.
  5. Selected Customers must provide a valid email address during the application of Annual China Coverage.
  6. The e-Gift voucher will be sent to the email address provided within 3 months after policy issued. The policy must retain effective and no outstanding premium under the policy at the time when the e-Gift voucher is sent out. For enquiries, please contact Chubb’s Customer Service Hotline at (+852) 3191 6668 (9:00a.m. to 5:30p.m., Monday to Friday; Closed on Saturday, Sunday and Public Holiday).
  7. The e-Gift voucher is non-exchangeable, non-redeemable and no changes can be made. The e-Gift voucher will not be re-issued if lost or unused after expiry date.
  8. The e-Gift voucher is only available while stocks last. In case the e-Gift voucher is out of stock, Hang Seng Bank and Chubb reserve the right to replace the e-Gift voucher with another gift of which the value and nature may differ from that of the e-Gift voucher. In case of any disputes, the decision of Hang Seng Bank and Chubb shall be final.
  9. Hang Seng Bank and Chubb are not the suppliers of the e-Gift voucher and will not assume any liability in relation to the e-Gift voucher. The supplier of the e-Gift voucher shall be solely responsible for all issues related to the quality and availability of the relevant products and services. Any disputes arising in relation to the e-Gift voucher shall be resolved between customers and the relevant supplier. For details of how to use the e-Gift voucher, please refer to the relevant terms and conditions from the supplier of the e-Gift voucher.
  10. Should the policy be cancelled within the first policy year, Hang Seng Bank reserves the right to deduct the amount equivalent to the value of the e-Gift voucher from any credit card or bank account of the customers maintained with Hang Seng Bank without giving any prior notice.

Terms and Conditions for the Promotional Offers for Selected Customers of Home Care Plus Home Insurance Plan:

  1. The promotional offers for Selected Customers of the Home Care Plus Home Insurance Plan include the Premium Discount Offer and HKD400 e-Gift Voucher Offer.
  2. The Promotional Offers are only applicable to Selected Customers who have not held, renewed or cancelled any Home Care Plus Home Insurance Plan in the capacity of policyholders in the past 3 months.
  3. Selected Customers should refer to the relevant terms and conditions below for details of the Promotional Offers.
  4. Different Promotional Offers may be provided for the same insurance plan through different enrollment methods. Hang Seng Bank Limited (“Hang Seng Bank”) and Chubb Insurance Hong Kong Limited ("Chubb") reserve the right to amend or terminate the terms and conditions for relevant Promotional Offers without prior notice to the Selected Customers. In case of any disputes, the decision of Hang Seng Bank and Chubb shall be final.
  5. The Promotional Offers are not applicable to staff of Hang Seng Bank and its subsidiaries, or those who are eligible for staff offers of Hang Seng Bank.
  6. Unless otherwise specified, this Promotional Offers shall not be used in conjunction with other promotional offers.
  7. No person other than the customer, Hang Seng Bank (which includes its successors and assigns) and Chubb (which includes its successors and assigns) will have any right under the Contracts (Rights of Third Parties) Ordinance to enforce or enjoy the benefit of any of the provision of these Terms and Conditions.
  8. These Terms and Conditions are governed by and will be construed in accordance with the laws of the Hong Kong Special Administrative Region.
  9. These Terms and Conditions are subject to prevailing regulatory requirements.

Terms and Conditions of the Premium Discount Offer:

  1. The promotion period of this offer is from 1 October 2024 to 31 December 2024 (both days inclusive) (“Promotion Period”).
  2. During the Promotion Period, Selected Customers can enjoy a 20% first-year premium discount (applicable to both yearly and monthly premium payment method). The Premium Discount Offer is only available to Selected Customers who successfully applied for Home Care Plus Home Insurance Plan on Chubb’s website via designated link on Hang Seng Bank website, Hang Seng Personal Banking mobile app or Hang Seng Personal e-Banking.

Terms and Conditions of the HKD400 e-Gift voucher:

  1. The promotion period of this offer is from 1 October 2024 to 31 December 2024 (both days inclusive) (“Promotion Period”).
  2. Selected Customers will receive a promotion code (“Designated Promotion Code”) from Hang Seng Bank or Chubb during the Promotion Period.
  3. During the Promotion Period, Selected Customers can enjoy a HKD400 e-Gift voucher of designated supermarket upon successful application for Home Care Plus Home Insurance Plan on Chubb’s website in the capacity of the policyholder via designated link on Hang Seng Bank website, Hang Seng Personal Banking mobile app or Hang Seng Personal e-Banking and settle the premium with yearly payment method or monthly payment method (monthly payment method requires 7 consecutive months premium payment).
  4. Selected Customers must input a valid Designated Promotion Code during the application of Home Care Plus Home Insurance Plan.
  5. Selected Customers must provide a valid email address during the application of Home Care Plus Home Insurance Plan.
  6. For the policy paid by yearly payment method, the e-Gift voucher will be sent to the email address provided within 3 months after policy issued; For the policy paid by monthly payment method, the e-Gift voucher will be sent to the email address provided within 3 months after policy issued and Selected Customer paid 7 consecutive months of premium. The policy must retain effective and no outstanding premium under the policy at the time when the e-Gift voucher is sent out. For enquiries, please contact Chubb’s Customer Service Hotline at (+852) 3191 6668 (9:00a.m. to 5:30p.m., Monday to Friday; Closed on Saturday, Sunday and Public Holiday).
  7. The e-Gift voucher is non-exchangeable, non-redeemable and no changes can be made. The e-Gift voucher will not be re-issued if lost or unused after expiry date.
  8. The e-Gift voucher is only available while stocks last. In case the e-Gift voucher is out of stock, Hang Seng Bank and Chubb reserve the right to replace the e-Gift voucher with another gift of which the value and nature may differ from that of the e-Gift voucher. In case of any disputes, the decision of Hang Seng Bank and Chubb shall be final.
  9. Hang Seng Bank and Chubb are not the suppliers of the e-Gift voucher and will not assume any liability in relation to the e-Gift voucher. The supplier of the e-Gift voucher shall be solely responsible for all issues related to the quality and availability of the relevant products and services. Any disputes arising in relation to the e-Gift voucher shall be resolved between customers and the relevant supplier. For details of how to use the e-Gift voucher, please refer to the relevant terms and conditions from the supplier of the e-Gift voucher.
  10. Should the policy be cancelled within the first policy year, Hang Seng Bank reserves the right to deduct the amount equivalent to the value of the e-Gift voucher from any credit card or bank account of the customers maintained with Hang Seng Bank without giving any prior notice.

Terms and Conditions for the Promotional Offers for Selected Customers of Studysure Protection Plan:

  1. The promotional offers for Selected Customers of the Studysure Protection Plan include the Premium Discount Offer and e-Gift Voucher Offer. (“Promotional Offers”)
  2. The Promotional Offers are only applicable to Selected Customers who have not held, renewed or cancelled any Studysure Protection Plan in the capacity of policyholders in the past 3 months (“Selected Customers”).
  3. Selected Customers should refer to the relevant terms and conditions below for details of the Promotional Offers (“Terms and Conditions”).
  4. Different Promotional Offers may be provided for the same insurance plan through different enrollment methods. Hang Seng Bank Limited (“Hang Seng Bank”) and Chubb Insurance Hong Kong Limited ("Chubb") reserve the right to amend or terminate the terms and conditions for relevant Promotional Offers without prior notice to the Selected Customers. In case of any disputes, the decision of Hang Seng Bank and Chubb shall be final.
  5. The Promotional Offers are not applicable to staff of Hang Seng Bank and its subsidiaries, or those who are eligible for staff offers of Hang Seng Bank.
  6. Unless otherwise specified, this Promotional Offers shall not be used in conjunction with other promotional offers.
  7. No person other than the customer, Hang Seng Bank (which includes its successors and assigns) and Chubb (which includes its successors and assigns) will have any right under the Contracts (Rights of Third Parties) Ordinance to enforce or enjoy the benefit of any of the provision of these Terms and Conditions.
  8. These Terms and Conditions are governed by and will be construed in accordance with the laws of the Hong Kong Special Administrative Region.
  9. These Terms and Conditions are subject to prevailing regulatory requirements.

Terms and Conditions of the Premium Discount Offer:

  1. The promotion period of this offer is from 1 October 2024 to 31 December 2024 (both days inclusive) (“Promotion Period”).
  2. During the Promotion Period, Selected Customers can enjoy a 25% first-year premium discount (“Premium Discount Offer”). The Premium Discount Offer is only available to Selected Customers who successfully applied for Studysure Protection Plan on Chubb’s website via designated link on Hang Seng Bank website, Hang Seng Personal Banking mobile app or Hang Seng Personal e-Banking.

Terms and Conditions of the e-Gift voucher:

  1. The promotion period of this offer is from 1 October 2024 to 31 December 2024 (both days inclusive) (“Promotion Period”).
  2. Selected Customers will receive a promotion code (“Designated Promotion Code”) from Hang Seng Bank or Chubb during the Promotion Period.
  3. During the Promotion Period, upon successful application for Studysure Protection Plan on Chubb’s website in the capacity of the policyholder via designated link on Hang Seng Bank website, Hang Seng Personal Banking mobile app or Hang Seng Personal e-Banking:
    1. For Essential plan application: customers can enjoy a HKD50 designated e-Gift voucher (“e-Gift voucher”)
    2. For Supreme plan application: customers can enjoy a HKD300 designated e-Gift voucher.
  4. Selected Customers must input a valid Designated Promotion Code during the application of Studysure Protection Plan.
  5. Selected Customers must provide a valid email address during the application of Studysure Protection Plan.
  6. The e-Gift voucher will be sent to the email address provided within 3 months after policy issued. The policy must retain effective and no outstanding premium under the policy at the time when the e-Gift voucher is sent out. For enquiries, please contact Chubb’s Customer Service Hotline at (+852) 3191 6668 (9:00a.m. to 5:30p.m., Monday to Friday; Closed on Saturday, Sunday and Public Holiday).
  7. The e-Gift voucher is non-exchangeable, non-redeemable and no changes can be made. The e-Gift voucher will not be re-issued if lost or unused after expiry date.
  8. The e-Gift voucher is only available while stocks last. In case the e-Gift voucher is out of stock, Hang Seng Bank and Chubb reserve the right to replace the e-Gift voucher with another gift of which the value and nature may differ from that of the e-Gift voucher. In case of any disputes, the decision of Hang Seng Bank and Chubb shall be final.
  9. Hang Seng Bank and Chubb are not the suppliers of the e-Gift voucher and will not assume any liability in relation to the e-Gift voucher. The supplier of the e-Gift voucher shall be solely responsible for all issues related to the quality and availability of the relevant products and services. Any disputes arising in relation to the e-Gift voucher shall be resolved between customers and the relevant supplier. For details of how to use the e-Gift voucher, please refer to the relevant terms and conditions from the supplier of the e-Gift voucher.
  10. Should the policy be cancelled within the first policy year, Hang Seng Bank reserves the right to deduct the amount equivalent to the value of the e-Gift voucher from any credit card or bank account of the customers maintained with Hang Seng Bank without giving any prior notice.


The English version shall prevail if there is any inconsistency between the English and Chinese versions.


The above general insurance plan ("this Plan") is underwritten by Chubb Insurance Hong Kong Limited (“Chubb”) which is authorised and regulated in Hong Kong SAR by the Insurance Authority. Chubb reserves the right of final approval of the policy issuance. Hang Seng Bank Limited ("Hang Seng Bank") is registered as an insurance agency by the Insurance Authority (License No.: FA3168) and authorised by Chubb for distribution of this Plan. This Plan is a product of Chubb and not Hang Seng Bank. Upon application to this Plan, insurance premium will be payable to Chubb, and Chubb will provide Hang Seng Bank with commission and performance bonus as remuneration for distribution of this Plan. The existing staff remuneration policy on sales offered by Hang Seng Bank takes into account various aspects of the staff performance instead of focusing solely on the sales amount.


In respect of an eligible dispute (as defined in the Terms of Reference for the Financial Dispute Resolution Centre in relation to the Financial Dispute Resolution Scheme) arising between Hang Seng Bank and the customer out of the selling process or processing of the related transaction, Hang Seng Bank is required to enter into a Financial Dispute Resolution Scheme process with the customer; however, any dispute over the contractual terms of the insurance product, underwriting, claims and policy service should be resolved directly between Chubb and the customer.


Please refer to the policy contract for the full details of benefits, terms and exclusions that are applicable. The information provided in this document is a brief summary for quick and easy reference only.