Terms and conditions for the "Apple Store Gift Cards Offer for the Enrollment of CouponPower Life Insurance Plan" (“Promotion”):

  1. The promotion period is from 1 April 2025 to 30 June 2025 (both dates inclusive) ("Promotion Period").
  2. This Promotion is applicable to personal customers of Hang Seng Bank Limited (“Hang Seng Bank”) (“Selected Customers”), and is not applicable to corporate customers of Hang Seng Bank.
  3. Subject to these terms and conditions, Selected Customers must fulfill the following criteria to be eligible for the Reward (as defined below) (“Qualified Applicants”):
    1. Submit an online application for the CouponPower Life Insurance Plan (“Eligible Policy”) with the designated promotion code successfully on Hang Seng Bank website during the Promotion Period (“Eligible Application”);
    2. Complete an Eligible Transaction;
    3. Register a valid local Hong Kong mobile number with Hang Seng Bank for receiving SMS/MMS text message (“Registered Mobile Number”);
    4. Maintain an active Hang Seng Bank personal account when redeeming the Reward.
  4. “Eligible Transaction” refers to any successful Eligible Application for an Eligible Policy where (a) the Eligible Policy’s issue date must be on or before 31 July 2025; and (b) the Eligible Policy must remain in force for at least 45 days after the relevant cooling-off period and at the time of distribution of the Reward. Any Eligible Policy application that is not credited, is cancelled, or is refunded will not qualify for this Promotion.
  5. If the policyholder takes out more than one Eligible Transaction during the Promotion Period, only the Eligible Transaction with the highest annual premium amount shall be considered as applicable for the Promotion.
  6. Each Qualified Applicant is entitled to receive a maximum of one Apple Store Gift Card in the form of redemption code (the “Reward”) of an amount corresponding to the annual premium amount of the Eligible Application as set out in the reward list below:
    Annual Premium Amount of Eligible Application Reward
    HKD USD
    50,000 6,250 HKD$800 Apple Store Gift Card
    100,000 12,500
    150,000 18,750
    200,000 25,000 HKD$1,500 Apple Store Gift Card
    250,000 31,250
    300,000 37,500
    350,000 43,750 HKD$1,800 Apple Store Gift Card
    390,000 48,750
  7. Each eligible customer is entitled to the Reward only once under the Promotion.
  8. The Rewards obtained by the Qualified Applicants shall be sent via SMS/MMS text messages to the relevant Registered Mobile Numbers on or before 31 October 2025.
  9. Each Qualified Applicant will be distributed an Olive Redemption Code once only per Eligible Transaction. Each Qualified Applicant must safeguard the Olive Redemption Code, as it will not be reissued in case of loss, theft, or expiry.
  10. Unless otherwise stated by Hang Seng Bank, under no circumstances can the redeemed Reward be changed or cancelled, nor can the Reward be transferred or exchanged for cash.
  11. Hang Seng Bank reserves the right to vary or convert the Reward to other forms of rewards equivalent to the same values of the Reward from time to time without prior notice.
  12. Hang Seng Bank and Hang Seng Insurance are not suppliers of the Reward and therefore assume no legal responsibility regarding the Reward. All matters related to the quality and supply of the products and services shall be the sole responsibility of the supplier. Any disputes arising from the Reward shall be resolved between the customer and the relevant supplier. For details regarding the terms and conditions of the Reward, please refer to the relevant supplier's website or the Reward.
  13. The Reward is only valid for purchases at the Apple Store and is not applicable to other retailers or platforms.
  14. Any transaction that is ultimately cancelled, refunded or found to be fraudulent will not be eligible for this Promotion, and the relevant customer will not be distributed the Reward.
  15. Hang Seng Bank and Hang Seng Insurance reserve the right to amend, suspend or terminate this Promotion and revise the relevant terms and conditions without prior notice.
  16. Unless otherwise specified, this Promotion cannot be used in conjunction with staff benefits of Hang Seng Bank.
  17. Except for the Qualified Applicant, Hang Seng Bank (including its successors and assignees) and Hang Seng Insurance (including its successors and assignees), no other person shall have any right to enforce any of the provisions of these terms and conditions or to enjoy any of the benefits under these terms and conditions under the Contracts (Rights of Third Parties) Ordinance.
  18. Hang Seng Bank and Hang Seng Insurance shall have the final decision on all matters relating to the Promotion and such decision shall be binding on all parties. In case of any dispute, the decision of Hang Seng Bank and Hang Seng Insurance shall prevail.
  19. These terms and conditions shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region (“Hong Kong”).
  20. These terms and conditions are subject to prevailing regulatory requirements.
  21. In case of any discrepancy between the English and Chinese versions of these terms and conditions, the English version shall prevail.

For detailed information, terms, conditions, exclusions, important notes and product risks of CouponPower Guaranteed Life Insurance Plan, please refer to relevant product brochure, and the policy terms shall prevail.

CouponPower Guaranteed Life Insurance Plan is underwritten by Hang Seng Insurance. Hang Seng Insurance is authorised and regulated by the Insurance Authority of Hong Kong. Hang Seng Bank is an insurance agency authorised by Hang Seng Insurance for distribution of this plan. This plan is a product of Hang Seng Insurance but not Hang Seng Bank. Upon application for this plan, insurance premium will be payable to Hang Seng Insurance, and Hang Seng Insurance will provide Hang Seng Bank with commission and performance bonus as remuneration for distribution of this plan. The existing staff remuneration policy on sales offered by Hang Seng Bank takes into account various aspects of the staff performance instead of focusing solely on the sales amount.

In respect of an eligible dispute (as defined in the Terms of Reference for the Financial Dispute Resolution Centre in relation to the Financial Dispute Resolution Scheme) arising between Hang Seng Bank and you out of the selling process or processing of the related insurance product transaction, Hang Seng Bank will enter into a Financial Dispute Resolution Scheme process with you; however, any dispute over the contractual terms of the insurance product should be resolved between Hang Seng Insurance and you directly.