Terms and Conditions of Hang Seng Credit Card “Hang Seng Bank Presents : 《Rainie Yang "LIKE A STAR" Concert in Hong Kong》” Priority Booking (the “Promotion”):

  1. This Promotion is applicable to cardholders of Hang Seng Credit Card, Affinity Card, Commercial Card, Business Card or Spending Card (each an “Eligible Credit Card”, and collectively “Eligible Credit Card(s)”), excluding Hang Seng Bupa Card, Hang Seng UnionPay Renminbi Diamond Commercial Card, Renminbi Credit Card, USD Visa Gold Card, e-shopping Mastercard and Private Label Cards.
  2. To be eligible for the Promotion, Customers are required to settle the whole payment by using their Eligible Credit Card.
  3. The Promotion is applicable to the purchase of “Hang Seng Bank Presents : 《Rainie Yang " LIKE A STAR " Concert in Hong Kong》” (the “Concert”) E-Tickets (the “E-Ticket(s)”) at designated website (klook.com) only. To enjoy the priority booking, Customers must be or register to be a Klook Travel Technology limited ("Klook") member.
  4. The priority booking period of the Promotion please refer to the Promotion materials listed on this promotional page. E-Tickets are limited on a first-come-first-served basis and available while stocks last.
  5. Upon successful purchase transaction, Klook will distribute the E-Tickets to the email address provided on the Klook membership subscription record. If you have not received any order confirmation email after the order is confirmed, please contact Klook’s customer service team for assistance. Customers should ensure the email address and information are correct on Klook membership subscription record. Hang Seng Bank Limited (“Hang Seng”), Sunny Idea (HK) Limited and Klook are not responsible for undelivered E-Tickets due to wrong or inaccurate email address or information. In case of any related enquiry, the Customers shall directly contact Klook for enquiry.
  6. Klook will automatically assign available seats for Customers, seating request is not allowed, the exact seat number will be shown on the E-Tickets.
  7. This concert is for participants aged 3 or above with valid identification documents. Participants under the age of 16 must be accompanied by a parent or guardian. The organizer and venue reserve the right to verify participants' identification documents for age verification upon entry. Failure to pass this verification may lead to denial of entry.
  8. Each Eligible Credit Card is allowed to purchase up to 6 E-Tickets per transaction. The purchase of E-Tickets is based on a first-come-first-served basis, and while stocks last. Platform fee and handling fee will be charged by ticketing platform and event organizer. Additional handling fee will be charged to customer who makes the payment without using an eligible credit card. For the abovesaid details, please refer to designated ticketing website.
  9. All purchased and issued E-Tickets cannot be exchanged, cancelled, returned or refunded.
  10. Once the transaction is accepted, total price of Ticket(s), a HKD 28 platform fee and a HKD48 handling fee will be debited instantly from the Customer’s Eligible Credit Card account. The amount is not refundable, and the transaction is valid only if the account has sufficient available credit limit.
  11. Each E-Ticket admits one person only. The E-ticket must be presented on-site for admission.
  12. The Promotion cannot be used in conjunction with other offers, promotions, or discounts.
  13. Customers must be or register to be a Klook member to purchase E-Tickets. The Klook member service is bound by the terms and conditions set by Klook. For the details, please contact Klook.
  14. The Concert is organized by Sunny Idea (HK) Limited. All information and services are directly supplied by Sunny Idea (HK) Limited who are solely responsible for all obligations and liabilities related to the Concert. Hang Seng does not accept any liabilities in connection with the Concert.
  15. In case the Concert is cancelled or postponed, Sunny Idea (HK) Limited is responsible for the relevant event arrangement and reserves the right for the reschedule of the event.
  16. Booking service of E-Tickets is provided by Klook. The use of booking service of E-Tickets is subject to the terms and conditions prescribed by Klook. Hang Seng disclaims any liabilities in relation thereto.
  17. Hang Seng, Sunny Idea (HK) Limited and Klook reserve the right to suspend, revise or terminate Promotion at any time and to amend the terms and conditions thereof from time to time without prior notice.
  18. No person other than the Customer and Hang Seng (which includes its successors and assigns) will have any right under the Contracts (Rights of Third Parties) Ordinance to enforce or enjoy the benefit of any of the provision of these terms and conditions.
  19. These terms and conditions are governed by and will be construed in accordance with the laws of the Hong Kong Special Administrative Region.
  20. These terms and conditions are subject to prevailing regulatory requirements.
  21. In case of disputes, the decision of Hang Seng, Sunny Idea (HK) Limited and Klook shall be final.
  22. The English version of these terms and conditions shall prevail whenever there is a discrepancy between the English and Chinese versions.

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