General Terms and Conditions
- Unless otherwise specified, the promotion period of Hang Seng PayDay+ Offer - Handling Fee Waiver for Foreign Currency Notes Exchange and Bulk Cash Deposit (“the Offer”) is from 30 April 2025 to 30 September 2025, both dates inclusive (“Promotion Period”).
- The Bank reserves the right to suspend, vary or terminate the Offer and to amend these terms and conditions at any time without prior notice. The decision of the Bank on all matters relating to the Offer shall be final and binding on all the parties concerned. The Offer is subject to the terms and conditions of the relevant products/services. If there is any inconsistency between the terms and conditions of the relevant products/services and these terms and conditions, these terms and conditions shall prevail. In case of any discrepancy between the English and the Chinese versions of these terms and conditions, the English version shall prevail.
- No person other than the customer and the Bank (which includes its successors and assigns) will have any right under the Contracts (Rights of Third Parties) Ordinance to enforce or enjoy the benefit of any of the provision of these terms and conditions.
- These terms and conditions are governed by and will be construed in accordance with the laws of the Hong Kong Special Administrative Region.
- These terms and conditions are subject to prevailing regulatory requirements.
Hang Seng PayDay+ - Handling Fee Waiver for Foreign Currency Notes Exchange and Bulk Cash Deposit – Terms and Conditions
- The Offer is applicable to the Bank’s personal customers who meet the following requirements (Eligible Payroll Customers):
- The customer must be recognized as an Eligible Payroll Customer at the time of service usage during the Promotion Period, with an “Eligible Payroll Record” maintained with the Bank. “Eligible Payroll Record” refers to the HKD salary credited to the customer’s HKD Savings / HKD Current Account from the employer’s company account via Autopay. The customer’s identity as an Eligible Payroll Customer will be updated in the Bank’s record on the 7th working day in the month following the Eligible Payroll Record is made. For the purposes of the Offer, working day refers to Monday to Saturday (excluding public holiday).
Only salary transfer instructions indicated for payroll purpose and recognized by the Bank’s system as such may be considered as an Eligible Payroll Record. Any salary transferred on public holiday / after the cut-off time of the Bank will be processed on the next working day. If the next working day falls in the following month (M), the customer’s identity as an Eligible Payroll Customer will be updated in the Bank’s record on the 7th working day in the subsequent month (M+1). The Bank reserves the right of final decision should there be any dispute in the definition of “Eligible Payroll Record” or in the recognition of the customer’s identity as an “Eligible Payroll Customer”.
- The customer must be recognized as an Eligible Payroll Customer at the time of service usage during the Promotion Period, with an “Eligible Payroll Record” maintained with the Bank. “Eligible Payroll Record” refers to the HKD salary credited to the customer’s HKD Savings / HKD Current Account from the employer’s company account via Autopay. The customer’s identity as an Eligible Payroll Customer will be updated in the Bank’s record on the 7th working day in the month following the Eligible Payroll Record is made. For the purposes of the Offer, working day refers to Monday to Saturday (excluding public holiday).
- Eligible Payroll Customers can enjoy the Offer during the Promotion Period as specified in the table below, subject to the availability of foreign currency notes supported by the Bank.
Banking Service Handling Fee Foreign Currency Notes Exchange Waived Bulk Cash Deposit of RMB / Foreign Currency Notes Waived - The waiver is limited to the handling fee of the above banking services. The sales margin charged by the Bank on the exchange rate in foreign exchange transactions will not be waived.
- The Offer is not applicable to the Bank’s Commercial Customers.
Other Important Risk Warnings
Foreign Currency Risk
Foreign Exchange involves Exchange Rate Risk. Fluctuations in the exchange rate of a foreign currency may result in gains or loss of principal in the event that the customer converts the deposits from HKD or foreign currency to another currency, and/or in the event that the customer converts a foreign currency time deposit to HKD upon maturity.
RMB Currency Risk
Renminbi ("RMB") is subject to exchange rate risk. Fluctuation in the exchange rate of RMB may result in losses in the event that the customer subsequently converts RMB into another currency (including Hong Kong Dollars). Exchange controls imposed by the relevant authorities may also adversely affect the applicable exchange rate. RMB is currently not freely convertible and conversion of RMB may be subject to certain policy, regulatory requirements and/or restrictions (which are subject to changes from time to time without notice). The actual conversion arrangement will depend on the policy, regulatory requirements and/or restrictions prevailing at the relevant time.
Foreign Currency Risk
Foreign Exchange involves Exchange Rate Risk. Fluctuations in the exchange rate of a foreign currency may result in gains or loss of principal in the event that the customer converts the deposits from HKD or foreign currency to another currency, and/or in the event that the customer converts a foreign currency time deposit to HKD upon maturity.
RMB Currency Risk
Renminbi ("RMB") is subject to exchange rate risk. Fluctuation in the exchange rate of RMB may result in losses in the event that the customer subsequently converts RMB into another currency (including Hong Kong Dollars). Exchange controls imposed by the relevant authorities may also adversely affect the applicable exchange rate. RMB is currently not freely convertible and conversion of RMB may be subject to certain policy, regulatory requirements and/or restrictions (which are subject to changes from time to time without notice). The actual conversion arrangement will depend on the policy, regulatory requirements and/or restrictions prevailing at the relevant time.