Terms and Conditions for Risk Profiling Questionnaire — HKD50 Cash Rewards Limited-time Offer (The “Offer”):

  1. The promotion period is from 1 July 2025 to 30 September 2025, both dates inclusive (the "Promotion Period").
  2. The Offer is applicable to Hang Seng Bank Limited’s (the "Bank") Prestige Private, Prestige Banking, Preferred Banking or Integrated Account customers (“Eligible Customers”) whose Risk Profiling Questionnaire record has expired before or during the Promotion Period or who have never completed the Risk Profiling Questionnaire, and have received this offer message via MMS or call during the Promotion Period.
  3. Eligible Customers who successfully update or complete their Risk Profiling Questionnaire through the Bank’s Branches, Hang Seng Personal e-Banking, Hang Seng Personal Mobile App or Customer Contact Centre (“Designated Channels”) during the Promotion Period are entitled to receive HKD50 cash reward.
  4. Eligible Customers must complete or update the Risk Profiling Questionnaire during the Promotion Period after receiving this offer message via MMS or call to be entitled to HKD50 cash reward.
  5. Each Eligible Customer can only be entitled to receive HKD50 cash reward once even if the Eligible Customer has updated the Risk Profiling Questionnaire through Designated Channels more than once in the Promotion Period.
  6. Submission time of completing/ updating the Risk Profiling Questionnaire through Designated Channels is subject to the Bank's records. In case of any dispute, the Bank’s records prevails.
  7. The Bank will credit the HKD50 cash reward into the Hong Kong Dollar settlement account of the relevant Integrated Account of the Eligible Customers on or before 31 December 2025. The relevant Risk Profiling Questionnaire and Integrated Account must remain valid at the time the cash reward is being credited.
  8. Unless otherwise specified, the Offer is not applicable to Commercial Banking and Private Banking customers of the Bank and cannot be used in conjunction with other offer(s) of the Bank.
  9. No person other than the customer and the Bank (which includes its successors and assigns) will have any right under the Contracts (Rights of Third Parties) Ordinance to enforce or enjoy the benefit of any of the provision of these Terms and Conditions.
  10. These Terms and Conditions are governed by and will be construed in accordance with the laws of the Hong Kong Special Administrative Region
  11. These Terms and Conditions are subject to prevailing regulatory requirements.
  12. For more details of the Offer, please contact the Bank’s staff. The Offer is provided by the Bank. The Bank reserves the right to suspend, vary or terminate the Offer and to amend these Terms and Conditions at any time without prior notice. The Bank also reserves the right of final decision on all matters relating to the Offer, which shall be binding on all parties concerned.
  13. In case of any discrepancy between the English and the Chinese versions of these Terms and Conditions, the English version shall prevail.