How to Upload Documents?

Online Document Submission (hangseng.com/promo01)

Click "Submit Documents Here"
In the Application Category box, select "Credit Card Limit Increase"
Enter your personal details
Upload documents
  • Subject to a maximum of 5 files, each with a file size no bigger than 2MB
  • File format has to be GIF, JPG (JPEG), TIF (TIFF), PNG or PDF
Confirm and submit

Hang Seng Personal Banking Mobile App

Select "Cards" > "Document Submission"
Under "I'm submitting document(s) for", select "Credit Card Limit Increase"
Enter your personal details
Upload documents
  • Subject to a maximum of 5 files, each with a file size no bigger than 2MB
  • File format has to be JPG (JPEG) or PNG
Confirm and submit