General Terms & Conditions:

1. The promotion period of OpenRice Rewards Promotion is from now till 31 December 2024 (inclusive of both days) (the “Promotion Period”), subject to limited offer quota while quota lasts.
2. Offers are applicable to the customers who are members of OpenRice (“OpenRice Members”) and have connected their Hang Seng Visa Credit Card, Mastercard Credit Card or Spending Card excluding Hang Seng enJoy Visa Platinum Card, enJoy Spending Card, UnionPay Credit Card, USD Visa Gold Card, Renminbi Credit Card, UnionPay RMB Diamond Commercial Card, e-shopping Mastercard and Private Label Cards (“Eligible Credit Card”), issued by Hang Seng Bank Limited (“Hang Seng”) to their OpenRice Member accounts at OpenRice Mobile App (“Connected Credit Card”).
3. For the avoidance of doubt, Offers are not applicable to the transactions made by using WeChat Pay, WeChat Pay HK, Alipay, Alipay HK, Apple Pay, Google Pay™, Samsung Pay or any or other eWallet on OpenRice Platform.
4. Customers must keep all the confirmation email or booking ID of table booking and/or transaction record in OpenRice. In case of any dispute, Hang Seng reserves the right at any time during or after the promotion to request customers to submit the relevant information or such further evidence as may be required for verification.
5. All transactions made during the Promotion Period that are found to be fraudulent or eventually cancelled / returned within 45 days after dined out, will be considered as ineligible transactions and are not applicable to this Promotion and entitling to the extra reward.
6. +FUN Dollars cannot be converted into cash and is not transferable.
7. If Hang Seng or OpenRice reasonably suspect that customers have acted in a fraudulent or abusive manner, customers will not be able to enjoy the offer and Hang Seng may exercise the right pursuant to the Cardmember Agreement to cancel his/her credit card at any time without prior notice.
8. For the terms and conditions of connecting OpenRice account with Hang Seng Credit Card and +FUN Dollars redemption on OpenRice Platform, please refer to https://www.openrice.com/info/tnc/terms-of-hase-membership-en.html.
9. All products, services, information are directly sold and supplied to customers by the participating merchants, via the OpenRice Platform, who are solely responsible for all related obligations and liabilities. Hang Seng assumes no responsibility/ liability in respect thereof.
10. The granting and redemption of +FUN Dollars are directly and solely responsible by Hang Seng. OpenRice assumes no responsibility/ liability in respect thereof.
11. Unless otherwise specified, Offers cannot be used in conjunction with any other offers, discounts, special promotions or discounted products/ events, available on OpenRice Platform, and cannot be exchanged for cash/ service, other products or discounts and is not transferable. Please check with Openrice Limited(“OpenRice”) for details.
12. These Terms and Conditions are governed by and will be construed in accordance with the laws of the Hong Kong Special Administrative Region.
13. These Terms and Conditions are subject to prevailing regulatory requirements.
14. No person other than the relevant customer, Hang Seng (which includes its successors and assigns) and OpenRice (which includes its successors and assigns) will have any right under the Contracts (Rights of Third Parties) Ordinance to enforce or enjoy the benefit of any of the provision of these Terms and Conditions.
15. Hang Seng and OpenRice reserve the right to suspend, revise or terminate the above Offers and to amend the terms and conditions thereof at any time without prior notice.
16. In case of any disputes, the decision of Hang Seng and OpenRice shall be final.
17. The English version of these terms and conditions shall prevail whenever there is a discrepancy between the English and Chinese versions.

A. Terms and Conditions for Multiple-up +FUN Dollars Offer ("Offer 1"):

1. OpenRice Members will entitle to a special conversion rate of "$1 +FUN Dollar as HKD2 in cash value" upon redeeming +FUN Dollars on a single net spending of HKD60 or above on takeaway orders, dining voucher purchase, book with Prepaid Menu or a payment made via OpenRice Pay on OpenRice Platform (“Transaction”) with the Connected Credit Card ("Eligible +FUN Dollars Redemption"), on every Tuesday during the Promotion Period ("Offer 1"). If customers redeem +FUN Dollars to offset spending on other dates, +FUN Dollars will be fully redeemed on a conversion rate of “$1 +FUN Dollar as HKD1 in cash value” in the system automatically.
2. The maximum amount of +FUN Dollars to be deducted for each Eligible +FUN Dollars Redemption is $25 +FUN Dollars or the +FUN Dollars balance of the relevant Connected Credit Card account (whichever is lower). The value of deducted +FUN Dollars will be doubled and used to reduce the Transaction’s payment amount. The remaining transaction balance after the deduction of +FUN Dollars must be settled with the same Connected Credit Card. The required +FUN Dollars will be deducted instantly from customers’ card accounts. Any +FUN Dollars deducted for instant purchase will not be refunded under any circumstances.
3. Only Transactions settled on OpenRice Platform and Transactions made in dining outlets via OpenRice Pay are applicable to Offer 1. Any dining transactions settled in the dining outlets using physical card or other mobile payment are not applicable to this Offer.
4. Offer 1 is available in a daily quota cap of 1,280 on every Tuesday during Promotion Period. It is on a first-come-first-served basis while quota lasts.  Each Connected Credit Card can make related transactions to enjoy Offer 1 maximum 5 times in total per day.

B. Terms and Conditions for OpenRice Table Booking Service Extra Rewards Offer ("Offer 2"):

1. OpenRice Members will entitle to extra $8 +FUN Dollars upon attending the table booking made on OpenRice Platform ("Eligible Table Booking"), and settling the related dining transactions in a single net spending amount of HKD400 or above with the first Connected Credit Card in the restaurant or via OpenRice Pay on the dining date during the Promotion Period (“Eligible Dining Transaction”) (“Offer 2”).
2. The first Connected Credit Card is defined as the Connected Credit Card displayed in "Reward History" page in customer’s OpenRice membership profile at the time of the Eligible Dining Transaction made on the dining date. If customer settles the payment with unconnected, removed or other Connected Credit Card listed in "View More" in "Reward History" page, he/she will not entitle to the extra +FUN Dollars rewards in Offer 2.
3. Eligible Dining Transaction includes any local retail dining transactions in local dining merchants in local currency according to the merchant codes/ transaction types as defined by VISA Worldwide Pte. Limited and Mastercard Asia/ Pacific (Hong Kong) Limited or as determined by the respective merchant's acquiring bank. Eligible Dining Transaction means any dining transactions at local dining outlets excluding transactions of restaurants in hotels, banquet services, private parties / functions, private room events, cake / bakery shops and dining outlets in department stores, associations, clubhouses.
4. Offer 2 is available in a monthly quota cap of 6,000 on a first-come-first-served basis while quota lasts.
5. Extra +FUN Dollars is calculated with reference to the dining date of the Eligible Table Booking and all Eligible Table Bookings must be conducted during the Promotion Period.
6. Any dining transactions settled in the dining outlets using physical card under Offer 2 are valid only by settling with an Eligible Credit Card. For the avoidance of doubt, Offer 2 is not applicable to the transactions made by using WeChat Pay, WeChat Pay HK, Alipay, Alipay HK, or any other eWallet.
7. Hang Seng will determine customers’ eligibility to the Promotion and the applicable extra +FUN Dollars amount based on the table booking attendance records provided by OpenRice and the dining transaction records held with Hang Seng.
8. Upon successful verification by Hang Seng that the Eligible Dining Transaction(s) is/are qualified for the extra +FUN Dollars, the corresponding +FUN Dollars will be automatically credited to the relevant Connected Credit Card account within 3 – 10 working days after the dining date and will be displayed in "My Points" on OpenRice Platform. If the OpenRice member has connected to more than one Eligible Credit Cards, the +FUN Dollars will be credited to the first successfully Connected Credit Card account on the same date of Eligible Dining Transaction(s). Customer’s credit card account must stay connected with his/her OpenRice member account before the entitlement to extra +FUN Dollars reward, based on the records held with Hang Seng at the time the extra +FUN Dollars are rewarded.
9. Eligible Dining Transactions made in the restaurants for Offer 2 cannot be used in conjunction with Offer 1, excluding those made via OpenRice Pay on OpenRice Platform.
10. Whether a booking is an Eligible Table Booking shall be determined at the sole and absolute discretion of Hang Seng, based on OpenRice and the dining merchants’ confirmation on the Customers’ attendance. Any no show on the booked dining date, or booking cancellation will not be qualified as Eligible Table Booking for this promotion.

Note: Hang Seng Spending Card account is a non-interest bearing account. Funds maintained in the Hang Seng Spending Card account are not protected deposits and are not protected by the Deposit Protection Scheme in Hong Kong.