Digital General Insurance Buy-1-Get-1 Offer

  1. Digital General Insurance Buy-1-Get-1 Offer (“Offer”) is only applicable to the following insurance plans (“Eligible Products”) distributed by Hang Seng Bank Limited (“Hang Seng Bank”):
    1. Travelsure Protection Plan Annual Global Cover;
    2. Travelsure Protection Plan Annual China Cover;
    3. Home Care Plus Home Insurance Plan (Annual plan);
    4. Domestic Helper Insurance Plan;
    5. Part-time Domestic Helper Insurance Plan; and
    6. Studysure Protection Plan.
  2. The promotion period for this Offer is from 22 June 2026 to 30 September 2026 (both days inclusive) (“Offer Period”).
  3. This Offer is only applicable to individual customer of Hang Seng Bank who has not held, renewed or cancelled any of the Eligible Products, as set out in clause a above and distributed by Hang Seng Bank, in the capacity of a policyholder in the past 3 months from the date of the application under this Offer (“Eligible Customer”).
  4. An Eligible Customer must successfully apply for two of the Eligible Products on the website of Chubb Insurance Hong Kong Limited (“Chubb”) via Hang Seng Bank’s website, Hang Seng Personal Banking mobile app or Hang Seng Personal e-Banking, or successfully apply for two of the Eligible Products by logging on to Personal e-Banking via Hang Seng Mobile App during the Offer Period, and satisfy all of the criteria below to enjoy the Offer:
    1. Successfully purchase two Eligible Products, each of them being under a different product category from the other:
      Product Category Eligible Product
      Annual Travel
      • Travelsure Protection Plan - Annual Global Cover
      • Travelsure Protection Plan - Annual China Cover
      Home
      • Home Care Plus Home Insurance Plan (Annual Plan)
      Domestic Helper
      • Domestic Helper Insurance Plan
      • Part-time Domestic Helper Insurance Plan
      Overseas Study
      • • Studysure Protection Plan
    2. Settle the premium with own Hang Seng Credit Card, Affinity Card, Commercial Card, Business Card, Spending Card, but excluding Hang Seng enJoy Commercial Card, Hang Seng enJoy Business Card and Hang Seng UnionPay Renminbi Diamond Commercial Card and Private Label Cards ("Eligible Credit Card") or Hang Seng Saving or Current HKD Account ("Eligible Account"); and
    3. Use the same Identification Document Number (ID Number) in the application for the two Eligible Products as recorded by Hang Seng Bank.
  5. Subject to these terms and conditions, any Eligible Customer who satisfied all requirements in clause d is entitled to rebate of the premium for one of the Eligible Products (that the Eligible Customer has applied for under clause d) which has a lower premium.
  6. Only one Eligible Product within a Product Category will be considered under this Offer. If an Eligible Customer purchases more than one Eligible Product within the same Product Category, only the Eligible Product with the lowest premium will be considered.
  7. If an Eligible Customer purchases policies for all Product Categories, the Eligible Customer is entitled to rebate for the premium for the two policies with the lowest premium.
    If the policy is entitled to rebate and any e-voucher has been sent to customer, the value of e-voucher will be deducted from the premium rebate to the Eligible Customer.
  8. Once a customer has successfully redeemed this Offer, no refund will be provided if any Eligible Product(s) are cancelled, whether the Eligible Product(s) were issued with or without a premium rebate.
  9. This Offer is applicable to new applications only and does not apply to policy renewals.
  10. For better understanding for this Offer, customer is suggested to read the following cases.

    Case 1
    If a customer successfully applies for Travelsure Protection Plan (Annual China Cover – Basic Plan), with the first-year premium with 20% discount at HKD787 on 15 June 2026. Then, the customer successfully applies for Home Care Plus Home Insurance Plan (Standard Plan) with first-year premium with 20% premium discount at HKD1,368 on 15 September 2026, then this customer is entitled to a rebate of the premium for the policy with the lower premium (HKD787). If the HKD200 Gift Voucher for the policy with the lower premium (HKD787) has been sent by Chubb to eligible customer, the Gift Voucher amount will be deducted from the rebate of the premium for the policy with the lower premium (HKD787 - HKD200 = HKD587).

    Case 2
    If a customer successfully applies for Travelsure Protection Plan (Annual Global Cover) through Hang Seng Bank Mobile App with first-year premium with 30% discount at HKD2,037 on 15 June 2026, then successfully applies for another policy of Home Care Plus Home Insurance Plan (Standard Plan) through Hang Seng Bank Mobile App with first-year premium with 20% discount at HKD769 on 15 July 2026. This customer also successfully applies for a Domestic Helper policy with first-year premium with 15% discount at HKD659 through Hang Seng Bank Mobile App on 15 August 2026. This customer also successfully applies for a Studysure Protection Plan through Chubb microsite with first-year premium with 25% discount at HKD2,700 on 15 September 2026, then this customer is entitled to a rebate of the premium for the policies the policies with 2nd lowest premium (HKD769) and the lowest premium (HKD659). If the HKD200 Gift Voucher for the 2 policies with the 2nd lowest and lowest premium (HKD769) has been sent by Chubb to eligible customer, the Gift Voucher amount will be deducted from the rebate of the premium (HKD769 + 659 - HKD200 = HKD1,228).
  11. For any Eligible Customer who settles the premiums with Hang Seng Credit Card, Hang Seng Bank shall deposit +FUN Dollars (applicable to all Eligible Credit Card except Hang Seng enJoy Cards) or yuu Points (applicable to Hang Seng enJoy Cards) into the relevant Eligible Credit Card account. For any Eligible Customer who settles the premiums with the Eligible Account, Hang Seng Bank shall deposit cash into the Eligible Account.
  12. Subject to these terms and conditions, the amount of cash/+FUN Dollars / yuu Points depositing to Eligible Customer’s’ Eligible Account or Eligible Credit Card account is not limited to a maximum amount. Hang Seng enJoy Visa Platinum Card and Hang Seng enJoy Spending Card are rewarded with yuu Points. Please visit hangseng.com/enjoycard for the related information of “Hang Seng enJoy Card x yuu Rewards Points Programme”.
  13. Subject to these terms and conditions, Hang Seng Bank shall credit the relevant rebate into the Eligible Account or Eligible Credit Card accounts within 4 months after the end of the Offer Period. Such bank accounts or credit card accounts must remain valid and, for Eligible Credit Card, in good standing when the relevant cash/ +FUN Dollars / yuu Points are credited. Otherwise, the customer is deemed to have forfeited the relevant rebate. For enquiries, please contact Chubb’s Customer Service Hotline at (+852) 3191 6668 (9:00a.m. to 5:30p.m., Monday to Friday; closed on Saturday, Sunday and public holiday).
  14. The Offer is jointly hosted by Chubb and Hang Seng Bank. Hang Seng Bank and Chubb reserve the right to amend or terminate the Offer and amend any terms and conditions at any time and from time to time without prior notice. In case of any dispute, the decision of Hang Seng Bank and Chubb is final.
  15. Unless otherwise specified, the Offer can be used in conjunction with any other promotional offer.
  16. No person other than the Eligible Customer, Hang Seng Bank (which includes its successors and assigns) and Chubb (which includes its successors and assigns) has any right under the Contracts (Rights of Third Parties) Ordinance to enforce or enjoy the benefit of any of the provision of these terms and conditions.
  17. These terms and conditions are governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region (“Hong Kong”).
  18. These terms and conditions are subject to prevailing regulatory requirements.
  19. The English version prevails if there is any inconsistency between the English and Chinese versions.

The above general insurance plans ("these Plans") are underwritten by Chubb which is authorised and regulated in Hong Kong SAR by the Insurance Authority. Chubb reserves the right of final approval of the policy issuance. Hang Seng Bank is registered as an insurance agency by the Insurance Authority (License No.: FA3168) and authorised by Chubb for distribution of these Plans. These Plans are products of Chubb and not Hang Seng Bank. Upon application for any of these Plans, insurance premium will be payable to Chubb, and Chubb will provide Hang Seng Bank with commission and performance bonus as remuneration for distribution of the Plan. The existing staff remuneration policy on sales offered by Hang Seng Bank takes into account various aspects of the staff performance instead of focusing solely on the sales amount.

In respect of an eligible dispute (as defined in the Terms of Reference for the Financial Dispute Resolution Centre in relation to the Financial Dispute Resolution Scheme) arising between Hang Seng Bank and the customer out of the selling process or processing of the related transaction, Hang Seng Bank is required to enter into a Financial Dispute Resolution Scheme process with the customer; however, any dispute over the contractual terms of the insurance product, underwriting, claims and policy service should be resolved directly between Chubb and the customer.

Please refer to the policy contract for the full details of benefits, terms and exclusions that are applicable. The information provided in this document is a brief summary for quick and easy reference only.


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