Terms and Conditions for the Promotional Offer of Travelsure Protection Plan Single Trip Coverage (“Single Trip Coverage”):

1. The promotional offer of the Single Trip Coverage includes the Premium Discount Offer. (“Promotional Offer”)
2. Customers should refer to the relevant terms and conditions below for details of the Promotional Offer (“Terms and Conditions”).
3. Different Promotional Offers may be provided for the same insurance plan through different enrollment methods. Hang Seng Bank Limited (“Hang Seng Bank”) and Chubb Insurance Hong Kong Limited ("Chubb") reserve the right to amend or terminate the terms and conditions for relevant Promotional Offers without prior notice to the customers. In case of any disputes, the decision of Hang Seng Bank and Chubb shall be final.
4. The Promotional Offer is not applicable to staff of Hang Seng Bank and its subsidiaries, or those who are eligible for staff offers of Hang Seng Bank.
5. Unless otherwise specified, this Promotional Offer shall not be used in conjunction with other promotional offers.
6. No person other than the customer, Hang Seng Bank (which includes its successors and assigns) and Chubb (which includes its successors and assigns) will have any right under the Contracts (Rights of Third Parties) Ordinance to enforce or enjoy the benefit of any of the provision of these Terms and Conditions.
7. These Terms and Conditions are governed by and will be construed in accordance with the laws of the Hong Kong Special Administrative Region.
8. These Terms and Conditions are subject to prevailing regulatory requirements.

Terms and Conditions of the Premium Discount Offer:

1. The promotion period of this offer is from 1 October 2024 to 31 December 2024 (both days inclusive) (“Promotion Period”).
2. During the Promotion Period, customers can enjoy a 25% premium discount (“Premium Discount Offer”). The Premium Discount Offer is only available to customers who successfully applied for Single Trip Coverage on Chubb’s website via Hang Seng Bank website, Hang Seng Personal Banking mobile app or Hang Seng Personal e-Banking.
3. No premium will be refunded if customers cancel the Single Trip Coverage policy upon successful enrollment.

The English version shall prevail if there is any inconsistency between the English and Chinese versions.

The above general insurance plan ("this Plan") is underwritten by Chubb Insurance Hong Kong Limited (“Chubb”) which is authorised and regulated in Hong Kong SAR by the Insurance Authority. Chubb reserves the right of final approval of the policy issuance. Hang Seng Bank Limited ("Hang Seng Bank") is registered as an insurance agency by the Insurance Authority (License No.: FA3168) and authorised by Chubb for distribution of this Plan. This Plan is a product of Chubb and not Hang Seng Bank. Upon application to this Plan, insurance premium will be payable to Chubb, and Chubb will provide Hang Seng Bank with commission and performance bonus as remuneration for distribution of this Plan. The existing staff remuneration policy on sales offered by Hang Seng Bank takes into account various aspects of the staff performance instead of focusing solely on the sales amount.

In respect of an eligible dispute (as defined in the Terms of Reference for the Financial Dispute Resolution Centre in relation to the Financial Dispute Resolution Scheme) arising between Hang Seng Bank and the customer out of the selling process or processing of the related transaction, Hang Seng Bank is required to enter into a Financial Dispute Resolution Scheme process with the customer; however, any dispute over the contractual terms of the insurance product, underwriting, claims and policy service should be resolved directly between Chubb and the customer.

Please refer to the policy contract for the full details of benefits, terms and exclusions that are applicable. The information provided in this document is a brief summary for quick and easy reference only.