Hang Seng Prestige Banking and multiple Family+ accounts
Fancy experiencing the magic of a top-notch Asian superstar, famous for his stunning voice and classic love songs, a.k.a. "The Walking CD" at the newly-opened Kai Tak Stadium? Now’s your chance! New customers1 can simply open a Prestige Account and by fulfilling designated requirements, you’ll score two HKD1,680 tickets to the Asian music superstar’s concert at Kai Tak Stadium in May! Seats are limited, so act fast and make sure you don't miss it! What’s more? You can also enjoy a Below Balance Service Fee Waiver for the first six months28!

Account opening rewards include Prestige Banking Welcome Rewards of up to HKD20,000 and Two HKD1,680 tickets for the Asian Pop Music Superstar Concert, Family+ account opening reward up to HKD500, Mobile account opening reward of HKD300, Subscription of Relevant Investment Products Offer up to HKD10,000, and HK Stock Deposit Offer up to HKD6,000.

Learn more Terms and Conditions

Reward 1
Prestige Banking Welcome Rewards (Option 1 or Option 2)
Select your reward
Option 1:
Two HKD1,680 tickets for the Asian Pop Music Superstar Concert and Cash Reward
(Applicable to New Customers1 only)
Open account and register via hangseng.com/psecamp from 1 Apr to 24 Apr 2025. All information must match with the Bank’s record.
Open account and register via hangseng.com/psecamp from 1 Apr to 24 Apr 2025. All information must match with the Bank’s record.
Option 2:
Cash Reward
No registration is required. Your reward is set to Option 2 by default
  • Option 1: Two HKD1,680 tickets for the Asian Pop Music Superstar Concert and Cash Reward (Promotion period: 1 Apr to 24 Apr 2025)
New Customers1 open Prestige Banking account and complete the registration for Concert Ticket Reward during the promotion period who fulfilled designated requirements can enjoy:
Designated “Total Relationship Balance”2 Growth Amount Option 1: Two tickets for the Asian Pop Music Superstar Concert and Cash Reward
Cash Reward Concert Ticket Reward
HKD5,000,000 or above HKD20,000 and Two HKD1,680 tickets for the Asian Pop Music Superstar Concert
HKD3,000,000 - < HKD5,000,000 HKD8,500
HKD1,000,000 - < HKD3,000,000 HKD2,500
Designated requirements and timeline for Concert Ticket Reward
(i) “Total Daily Assets”3 of HKD1,000,000 or its equivalent value; and
(ii) Hold a valid investment account4
Concert Ticket Distribution
30 Apr 2025 On or before 16 May 2025
Designated requirements and timeline for Cash Reward
Fund-in designated “Total Relationship Balance”2 Growth amount Month for which designated “Total Relationship Balance” Growth Amount and “Total Relationship Balance” requirement must be maintained (i) Register for Hang Seng Personal e-Banking; and
(ii) Complete “Risk Profiling Questionnaire” or whose “Risk Profiling Questionnaire” record is valid as of 31 Jul 2025
Cash Reward Distribution
31 May 2025 Jun, Jul and Aug 2025 On or before 31 Jul 2025 On or before 31 Dec 2025
  • Option 2: Cash Reward (Promotion period: 1 Apr to 30 Jun 2025)
Fulfill the designated growth amount for your Total Relationship Balance, register for Hang Seng Personal e-Banking and complete the Risk Profile Questionnaire (RPQ)5 to enjoy:
Designated Total Relationship Balance2 Growth Amount Cash Reward
Customers with valid Investment Accounts6 or
switching to Hang Seng PayDay+ Payroll Service7
Customers without Investment Accounts6 and
without switching to Hang Seng PayDay+ Payroll Service7
HKD5,000,000 or above HKD23,500 HKD22,500
HKD3,000,000 – < HKD5,000,000 HKD12,000 HKD11,000
HKD1,000,000 – < HKD3,000,000 HKD6,000 HKD5,000
HKD100,000 – < HKD1,000,000 HKD500^ HKD500^
^ Only applicable to existing customers who upgrade to Prestige within the promotion period.
Reward 2
Open Family+ account(s) and complete the designated investment product subscription or insurance product transaction to enjoy up to HKD500
Specific Customers8 Accumulated subscription amount of designated investment product or transaction amount of insurance product (either one) Cash reward
Eligible Customers open / upgrade to Prestige Banking HKD100,000 or above9 HKD500
Existing Prestige Banking Customers
Eligible Customers open / upgrade to Prestige Banking
- HKD200
Specific Customers who open Family+ account(s)8 and fulfill the designated requirements can enjoy a cash reward.
For the second, third and fourth months after the month of Family+ account(s) opening:
i. maintain a positive monthly balance (i.e. monthly balance of above HKD0) in at least one Family+ account; and
ii. maintain the “Total Relationship Balance” at HKD1,000,000 or above
Reward 3
Mobile account opening reward of HKD30010

Eligible customers who newly join or upgrade to Prestige and meet the specified requirements* can receive 2 shares of SiriusXM Holdings Inc.(SIRI.US)11.

  • Fulfill the Designated Total Relationship Balance Growth Amount HKD 100,000 or above
  • Open a new securities account** under the relevant Prestige account
  • Successfully activate the US Securities Trading Service by all of the new securities account holders
*Eligible customers must complete the specified requirements on or before the last calendar day of the month following the month in which they newly join or upgrade to Prestige
**All the account holders of the new securities account must not hold any securities account (personal/ joint) with the Bank within a period of 6 months preceding the account opening date.

Investment involves risks. Terms and Conditions applied to the offer.
Eligible customers who register for PayDay+ welcome offer via Hang Seng Mobile App and switch to Hang Seng payroll service can enjoy up to 5% p.a. preferential HKD Savings Rate for a maximum of 3 months12.
HKD deposit balance maintained in the Eligible HKD Savings Account Preferential HKD Savings Rate (p.a.)
First HKD200,000 or below Up to 1.8%
(Bonus HKD Savings Rate of 1.55% + prevailing HKD Savings Rate*)
Next HKD100,000 or below 5%
(Bonus HKD Savings Rate of 4.75% + prevailing HKD Savings Rate*)
*As at 2 January 2025, the Bank's prevailing HKD Savings Rate is 0.25% p.a. for HKD5,000 or above. The prevailing HKD Savings Rate quoted above is indicative and for reference only. The rate is not guaranteed and is subject to review according to changes in market conditions from time to time at the Bank’s sole discretion. Please browse the Bank's website or check with branch staff for the latest prevailing HKD Savings Rate.
New customers who subscribe for the Relevant Investment Products with the designated accumulated investment amount can earn the below cash rewards13:
Relevant Investment Products Accumulated investment amount (HKD or equivalent) Cash reward
(for every HKD500,000 accumulated investment amount)
Investment Funds, Structured Products# and/or secondary market bonds HKD500,000 to less than HKD3,000,000 HKD500
HKD3,000,000 or above HKD600
(maximum: HKD6,000)
Maxilnterest Investment Deposit, Certificate of Deposit Product and/or Capital Protected Investment Deposit Every HKD500,000 HKD400
(maximum: HKD4,000)
# Structured Products includes Structured Notes and Equity-linked Investments (ELI), but excludes Capital Protected Investment Deposit (CPI) and MaxiInterest.

FamilyPower Multi-Currency Life Insurance Plan offers:

  • Currency Switch Option15, with 8 currencies available for switching.
  • Policy Split Option16, with flexibility for splitting into 3 policies.
1. Investment Products Offers
  • Unlimited cash reward for Investment Fund transfer-in offer17
  • Enjoy the 0% Fund Subscription Offer upon opening an Investment Fund Account with us18
  • Enjoy net 1% fund subscription fee offer for Index Fund subscription19
2. Securities Services Offers
  • Unlimited $0 brokerage trades: for both BUY & SELL trades of HK stocks / A-shares / US stocks conducted through our online trading channels in the first 3 months from the account opening date20
  • Receive 2 shares of designated US stock21 after first successful buy or sell trade of US stocks, HK stocks or A-shares through our online trading channels and securities trading hotline
  • Both new and existing securities customers will receive a HKD400 cash reward for every HKD300,000 accumulated market value of HK stocks transferred into their securities accounts with us, subject to a maximum reward of HKD6,00020
3. Other Life Insurance Plan Offers
  • Successfully apply for the eCancerPro Insurance Plan with the designated promo code "3UNPC5" to enjoy cancer protection and a 5-month premium waiver in the first year 22
  • Successfully apply for the eFamilyPro Life Insurance Plan with the designated promo code "3SGMF9" to enjoy life protection and a 9-month premium waiver in the first year 22
4. General Insurance Plan Offers23
  • Successfully apply for Travelsure Protection Plan (Annual Cover) with designated promo code "T25AC3" to enjoy up to 30% first-year premium discount and a HKD150 e-Gift voucher
  • Successfully apply for Home Care Plus Home Insurance Plan with designated promo code "H20HC5" to enjoy up to 20% first-year premium discount and a HKD400 e-Gift voucher
  • Successfully apply for Studysure Protection Plan with designated promo code "SPECIAL" to enjoy up to 25% first-year premium discount and a HKD300 e-Gift voucher
5. Foreign Exchange Offer

Exchange any designated currency and set up a time deposit at the same time to enjoy:

  • 1-month time deposit rate of up to 4.5% p.a.24
  • 1-week time deposit rate of up to 15.8% p.a.24
6. Foreign Currency Savings Deposit Offer
  • Enjoy up to 5% p.a. preferential savings rate by depositing new funds to reach a minimum Eligible Incremental Balance of CAD/AUD/NZD2,000 or GBP1,00025
7. Foreign Currency New Fund Time Deposit Offer
  • Enjoy preferential interest rates for Time Deposit in designated tenor and amount of Eligible New Fund Balance26
8. Wellness Discounts and Privileges
  • CUHK Medical Centre: preferential pricing for designated medical check-up service s and eye health examination plans
  • PainKiller, Hair Forest and DR REBORN: Selected complimentary personal wellness and beauty services
Customer Referral Reward
Prestige takes care of your family financial planning and cross
border needs
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1
Download Hang Seng Personal Banking Mobile App
Download and open Hang Seng Mobile App, then choose "Mobile Account Opening" from the first or second page of "Featured quick links"
personal banking
qr-code
2
Verify your identity
Verify your identity by capturing your HKID as instructed
3
Take a selfie
Take a selfie by following the instructions provided
4
Fill in your personal details
Fill in your personal details needed for Mobile Account Opening
5
Open Family+ account
Open a Family+ account and input self-defined account name
6
Activate or Log on Personal e-Banking
You can register for Personal e-Banking right after successfully opening a bank account. If you've already registered, you can log on directly
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1
Download Hang Seng Personal Banking mobile
Download and log on to Hang Seng Personal Banking mobile app, select "Account Services" from main menu and then click "Open / Upgrade an Account"
2
Confirmation
Confirm your information
3
Successfully opened a new account
You have successfully opened a new account and can enjoy full banking services right away.

If you are upgrading your existing Integrated Account or Preferred Banking account to Preferred or Prestige Banking, the application will be processed within 2 to 3 working days.
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* In respect of any application for exercising the Currency Switch Option and/or Policy Split Option, Hang Seng Insurance Company Limited (“Hang Seng Insurance”) shall have the absolute right and discretion to approve or reject the application, which can be exercised from the 3rd Policy Anniversary or after the Payment Cessation Date (whichever is later), up to a maximum of 3 times per Policy Year and the Currency Switch Exchange Rate will be determined at Hang Seng Insurance’s absolute discretion. For details about the Currency Switch Option and Policy Split Option, please refer to the product brochure. The promotion period on FamilyPower Multi-Currency Life Insurance Plan is from 1 April 2025 to 30 June 2025 (both days inclusive). Terms and Conditions apply. Please note the relevant product risks and credit risk. FamilyPower Multi-Currency Life Insurance Plan (“the Plan”) is a life insurance plan and is not equivalent or similar to any kind of bank deposit. It is underwritten by Hang Seng Insurance Company Limited (“Hang Seng Insurance”). The above advertisement is provided by Hang Seng Bank and is a product summary of information for reference only. The Plan is intended only for sale in the Hong Kong SAR. It shall not be construed as an offer to sell or solicitation of an offer or recommendation to purchase or sale or provision of any products of Hang Seng Insurance. Please refer to the promotion leaflets/flyers and contracts for the important information such as detailed coverage, exact Terms and Conditions and exclusions of the Plan. Please refer to the product brochure for the relevant product risks. The policyholder is subject to the credit risk of “Hang Seng Insurance”. If the policyholder discontinues and/or surrenders this policy in early policy years, the amount of benefits you will get back may be considerably less than the total premiums you have paid. All details regarding policy surrender should be referred to the relevant policy provisions. Hang Seng Insurance is authorised and regulated by the Insurance Authority of the HKSAR. Hang Seng Bank is an insurance agent authorised by Hang Seng Insurance and the insurance products are the products of Hang Seng Insurance but not Hang Seng Bank. In respect of an eligible dispute (as defined in the Terms of Reference for the Financial Dispute Resolution Centre in relation to the Financial Dispute Resolution Scheme) arising between Hang Seng Bank and you out of the selling process or processing of the related insurance product transaction, Hang Seng Bank will enter into a Financial Dispute Resolution Scheme process with you; however any dispute over the contractual terms of the insurance products should be resolved between Hang Seng Insurance and you directly. If you surrender the Policy after the expiry of the cooling-off period, the surrender proceeds to be received may be significantly less than the Total Premiums Paid. Please refer to the illustration summary of this Plan for the projected surrender values.

  1. New Customer(s) mentioned herein refers to Eligible Customers who have opened a new Prestige Banking of the Bank during the Promotion Period, excluding: (i) existing customers who are holding any Hong Kong dollars / foreign currency savings, current, time deposit accounts or any Integrated Accounts at the Bank (including Prestige Banking, Preferred Banking, Green Banking and any other Integrated Account) (“Existing Customer(s)”), or (ii) customers who have ever held any above account with the Bank in the previous 12 months prior to the account opening month; or (iii) customers whose accounts mentioned above have been terminated in any period.
  2. The Total Relationship Balance is the monthly aggregate balance of the daily average of all deposits, gold accounts, securities, investment funds, utilized overdraft facilities, credit card cash advances, outstanding balance of personal loans and the accumulated premiums paid for the designated life insurance plans distributed by the Bank as an agent as well as Hang Seng MPF balance. For sole-named Integrated Account holders, their other joint-named account(s) will also be included.
  3. Total Daily Assets is the sum of daily aggregate balance of all deposits, gold accounts, securities, investment funds, utilized overdraft facilities, credit card cash advances, outstanding balance of personal loans and the accumulated premiums paid for the designated life insurance plans distributed by the Bank as an agent as well as Hang Seng MPF balance. For sole-named Integrated Account holders, only the other joint accounts where the eligible customer is the primary account holder will be counted.
  4. Investment Account includes Securities Account (Account suffix 085) and Investment Fund Account (Account suffix 382) only under the Integrated Account.
  5. The promotion period of "Total Relationship Balance" reward is from 1 April 2025 to 30 June 2025. The offers are only applicable to customers who meet the account opening requirements and have newly opened or upgraded to Integrated Account of Prestige Banking ("Prestige Banking") at the Bank branches or through digital channels or phone banking hotline during the Promotion Period (the "Eligible Customers"). Eligible Customers must register for Hang Seng Personal e-Banking on or before 31 July 2025 and maintain valid e-Banking account before receiving relevant rebate, and complete "Risk Profiling Questionnaire" or whose "Risk Profiling Questionnaire" record is valid as of 31 July 2025. Terms and Conditions apply. Please refer to the enclosed Terms and Conditions for details.
  6. Investment Account includes Securities Account (Account suffix 085) and Investment Fund Account (Account suffix 382) only under the Integrated Account. Eligible Customers must have activated / be holding Investment Accounts on or before 31 July 2025 and the Investment Accounts remain valid until 31 December 2025 in order to enjoy the relevant cash reward.
  7. Eligible Customers must fulfil the following requirements (“Eligible Payroll Customers”):
    1. Have no payroll record under any account of the Bank during the period from 1 January 2025 to 31 March 2025; and
    2. Successfully switch to Hang Seng PayDay+ payroll service with the first monthly salary record of HKD50,000 or above directly credited to the Integrated Account of Prestige Banking ("Eligible Payroll Account") from the employer’s company account via Autopay (“Eligible Payroll Record”) during the period from 1 April 2025 to 31 August 2025. Any salary transfer not indicated for payroll purpose may not be considered as an Eligible Payroll Record. If the salary transfer instruction is received on public holiday / after the cut-off time of the Bank, it will be processed on the next working day. The Eligible Payroll Record should be maintained in the Eligible Payroll Account in each calendar month until 31 December 2025. The Bank reserves the right of final decision should there be any dispute in the definition of “Eligible Payroll Record”.
    3. The Payroll promotion is applicable to Eligible Payroll Customers with Eligible Payroll Record in Hong Kong Dollars only.
    4. The Payroll promotion is not applicable to the Bank’s staff.
  8. Only applicable to Prestige Banking customers successfully opened Family+ account during the Promotion Period, excluding (i) customers who are holding sole-named or joint-named Family+ account, or (ii) customers who have previously held sole-named or joint-named Family+ account in the past 12 months prior to the month of Family+ account opening.
  9. Specific Customers must (i) subscribe designated investment products with an accumulated investment amount of HKD100,000 or above; or (ii) complete an accumulated premium transaction amount of HKD100,000 or above (after discount) for the Eligible Policy, and the amounts cannot be combined for calculation. Specific Customers must successfully open a Family+ account and apply for the Designated Life Insurance Plans (if applicable) within the same month of Prestige Banking account opening / upgrading, and the accumulated subscription amount of designated investment product or the accumulated transaction amount of insurance product reaches HKD100,000 or above from the month of Prestige Banking account opening / upgrading until the last day of the third month after Prestige Banking account opening / upgrading. Each Specific Customer can enjoy up to HKD500 cash reward and can only enjoy the offer once only.
  10. Eligible customers who newly successfully opened or upgraded to Prestige Banking through Hang Seng Personal Banking mobile app (Not applicable to Prestige Banking accounts opened via the Branch Assistant Mode with the Hang Seng Personal Banking mobile app)/Hang Seng Personal e-Banking within the promotion period (i.e. on or before 30 June 2025) and fulfill the requirements of the Prestige "Total Relationship Balance" Reward can enjoy HKD300 cash reward.
  11. This promotion and the offer of Free Shares Reward do not represent, and should not be construed as, any investment advice from the Bank and the Bank has not taken into consideration the individual circumstances of any customers. Investment involves risks. There can be no guarantee, and no representation is made, on the performance of the Free Shares or as to whether losses would be incurred/profit would be made from the Free Shares. Customers must make their investment decisions in light of their own investment objectives, investment experience, financial situation or other needs etc., and (where necessary) should consult their own professional advisers before making any investment decisions.
  12. The promotion period is from 2 January 2025 to 5 May 2025. Terms and conditions apply. Please visit hangseng.com/payrolloffer3 for the eligibility of PayDay+ customers and detailed Terms and Conditions of the offer. The preferential HKD Savings Rate quoted above includes Bonus HKD Savings Rate and the Bank’s prevailing HKD Savings Rate. As at 2 January 2025, the Bank’s prevailing HKD Savings Rate is 0.25% p.a. for HKD5,000 or above. The prevailing HKD Savings Rate is indicative and for reference only. It is subject to review according to changes in market conditions from time to time at the Bank's sole discretion. Please browse the Bank’s website or check with branch staff for the latest prevailing HKD Savings Rate.
  13. The promotion period is from 1 April 2025 to 30 June 2025. Terms and conditions apply. Investment involves risk. Please contact our branch staff or visit hangseng.com/invpromotion for details.
  14. FamilyPower Multi-Currency Life Insurance Plan is underwritten by Hang Seng Insurance Company Limited. Please note relevant credit risks, product risks and early surrender loss. Terms and conditions apply. The promotion period is from 1 April 2025 to 30 June 2025 (both days inclusive). Please note the relevant product risks. For details, please contact our branch staff or visit hangseng.com/lifeinsurance for details.
  15. Starting from the 3rd Policy Anniversary or after the Payment Cessation Date (whichever is later), Policyholder may apply to switch the Policy Currency to a different available currency up to a maximum of 3 times per Policy Year, and the Currency Switch Exchange Rate10 will be determined at our absolute discretion. The Company shall have the absolute right and discretion to determine whether to accept or reject any application for exercising the Currency Switch Option, please refer to product brochure for details.
  16. Starting from the 3rd Policy Anniversary or after the Payment Cessation Date (whichever is later), Policyholder may apply to split the Policy into a maximum of 3 Split Policies. The Company shall have the absolute right and discretion to determine whether to accept or reject any application for exercising the Policy Split Option, please refer to product brochure for details.
  17. The promotion period is from 2 January 2025 to 31 December 2025. The offer is applicable to new or existing Prestige Private /Prestige Banking customers. Terms and conditions apply to the offer. Investment involves risks. Pease contact our branch staff or visit hangseng.com/invpromotion for details.
  18. The promotion period is from 1 April 2025 to 30 June 2025. The offer is only applicable to Prestige Private, Prestige Banking, Preferred Banking and Integrated Account customers who newly opened an Investment Fund Account (under the account number suffix of 382) during the Promotion Period. Investment involves risks. Please visit hangseng.com/fundoffer for details.
  19. The promotion period is from 10 February 2025 to 30 June 2025. Terms and conditions apply to the offer. Investment involves risks. For details, please contact our branch staff or visit hangseng.com/invfund.
  20. The promotion period is from 1 April 2025 to 30 June 2025. For details, please visit hangseng.com/stockoffer. “New Securities Customers” (including all the account holders of the New Securities Account) means customers who must not hold any securities account (personal/ joint) with the Bank within a period of 6 months preceding the account opening date. Investment involves risks. Terms and Conditions apply.
  21. The promotion period is from 11 November 2024 to 30 June 2025. For details, please visit hangseng.com/stockoffer. Investment involves risks. Terms and Conditions apply to the offers.
  22. The promotion period of eCancerPro Insurance Plan and eFamilyPro Life Insurance Plan Offers is from 1 April 2025 to 30 June 2025. Terms and Conditions apply. Please note relevant product, credit risks and early surrender loss. For details, please contact us at 2998 8038 or please visit hangseng.com/ins-discount. This plan is underwritten by Hang Seng Insurance Company Limited.
  23. The promotion period is from 1 January 2025 to 30 June 2025. Terms and conditions apply to promotion offer and insurance plan. Please note the relevant product risks. The above general insurance plan is underwritten by Chubb Insurance Hong Kong Limited. Please call our hotline at (852) 2998 9888 for the details. For the Terms and Conditions of the promotion offer, please visit hangseng.com/gi1.
  24. The promotion period is from 10 March 2025 to 16 April 2025. For exchange of designated currencies and set up of 1-week / 1-month time deposit at the same time with designated transaction amount. The above interest rate offers are quoted with reference to the interest rates offered by the Bank on 10 March 2025 and are for reference only. The relevant interest rates will be subject to revision based on the prevailing market conditions. Terms and conditions apply. Visit hangseng.com/forexoffer for more details.
  25. The promotion period is from 1 April 2025 to 30 June 2025. For eligible customers with Eligible Incremental Balance of designated currencies. Savings rate is for reference only. Foreign exchange involves exchange rate risk. Terms and conditions apply. Visit hangseng.com/depositspromo7 for more details.
  26. Please refer to promotion page for the calculation of Eligible New Fund Balance. Terms and Conditions apply. For details, please visit hangseng.com/depositspromo5.
  27. For a full list of Mobile Account Opening eligibility requirements, please visit Hang Seng Bank Website > Banking > Account Opening > Mobile Account Opening > FAQs.
  28. Eligible Customers who newly open or upgrade to Prestige Banking can enjoy first 6-month grace period for fund-in without below balance monthly fee. After the first 6-month grace period, the standard monthly fee for Prestige Banking will be applied if the Total Relationship Balance of the previous month is below HKD1,000,000. If the Total Relationship Balance of previous month is below HKD1,000,000 or HKD500,000, monthly fee for Prestige Banking of HKD40 or HKD340 will be applied respectively. For details of the monthly fee, please check with the Bank’s staff.

Important Notes

Risk Profiling Questionnaire:

The Risk Profiling Questionnaire is provided by the Bank and is intended to help the customer understand his/her risk profile and investment needs. The Bank makes no guarantee, representation or warranty and accepts no responsibility or liability as to the accuracy or completeness of the information or recommendation given. The suggestions are derived from information that the customer has provided to the Bank. The suggestions are designed to meet the needs discussed in this test and are in line with the customer’s attitude towards risk. The suggestions are for the customer’s consideration when making his/her own investment decisions. The suggestions are not an offer to sell or a solicitation to buy any financial products and the suggestions should not be considered as investment advice.

Life Insurance Plans:

The above information is intended as a general summary of information for reference only. Please refer to the promotion leaflets/flyers and contracts for the important information such as detailed coverage, exact Terms and Conditions and exclusions of the relevant Life Insurance Plans. Please refer to the product brochures for the relevant product risks. The above Life Insurance Plans are underwritten by Hang Seng Insurance Company Limited. Hang Seng Insurance Company Limited is authorised and regulated by the Insurance Authority of the HKSAR. Hang Seng Bank Limited ("Hang Seng Bank") is an insurance agent authoriszed by Hang Seng Insurance Company Limited and the insurance products are products of Hang Seng Insurance Company Limited but not Hang Seng Bank. In respect of an eligible dispute (as defined in the Terms of Reference for the Financial Dispute Resolution Centre in relation to the Financial Dispute Resolution Scheme) arising between Hang Seng Bank and you out of the selling process or processing of the related insurance product transaction, Hang Seng Bank will enter into a Financial Dispute Resolution Scheme process with you; however any dispute over the contractual terms of the insurance products should be resolved between Hang Seng Insurance Company Limited and you directly.

Note: The benefits and/or returns mentioned throughout this material are not guaranteed and for illustrative purpose only. The actual future amounts of benefits and/or returns may be lower than or higher than the currently quoted benefits and/or returns. The policyholder is subject to the credit risk of "Hang Seng Insurance". If the policyholder discontinues and/or surrenders this policy in early policy years, the amount of benefits he/she will get back may be considerably less than the total premiums he/she has paid. All details regarding policy surrender should be referred to the relevant policy provisions.

General Insurance Plans:

The above general insurance plan ("this Plan") is underwritten by Chubb Insurance Hong Kong Limited ("Chubb") which is authorised and regulated in Hong Kong SAR by the Insurance Authority. Chubb reserves the right of final approval of the policy issuance. Hang Seng Bank Limited ("Hang Seng Bank") is registered as an insurance agency by the Insurance Authority (License No.: FA3168) and authorised by Chubb for distribution of this Plan. This Plan is a product of Chubb and not Hang Seng Bank. Upon application to this Plan, insurance premium will be payable to Chubb, and Chubb will provide Hang Seng Bank with commission and performance bonus as remuneration for distribution of this Plan. The existing staff remuneration policy on sales offered by Hang Seng Bank takes into account various aspects of the staff performance instead of focusing solely on the sales amount.

In respect of an eligible dispute (as defined in the Terms of Reference for the Financial Dispute Resolution Centre in relation to the Financial Dispute Resolution Scheme) arising between Hang Seng Bank and the customer out of the selling process or processing of the related transaction, Hang Seng Bank is required to enter into a Financial Dispute Resolution Scheme process with the customer; however, any dispute over the contractual terms of the insurance product, underwriting, claims and policy service should be resolved directly between Chubb and the customer.

The above information is intended to be a general summary for reference only. Please refer to the policy wording for exact terms, conditions, details of the exclusions and relevant product risks.


Risk Disclosure

Risk Disclosure of Investment Funds:

  • Investors should note that all investments involve risks (including the possibility of loss of the capital invested), prices or value of investment fund units may go up as well as down and past performance information presented is not indicative of future performance. Investors should read carefully and understand the relevant offering documents of the investment funds (including the fund details and full text of the risk factors stated therein) and the Notice to Customers for Fund Investing before making any investment decision. Investment funds are investment products and some may involve derivatives. Investors should carefully consider their own circumstances whether an investment is suitable for them in view of their own investment objectives, investment experience, preferred investment tenor, financial situation, risk tolerance abilities, tax implications and other needs, etc., and should understand the nature, terms and risks of the investment products. Investors should obtain independent professional advice if they have concerns about their investment.
  • The risks for funds which are index funds include but not limited to:
    - Tracking error risk: There can be no assurance that the performance of the relevant fund will be identical to the performance of the relevant index. Factors such as the fees and expenses borne by the relevant fund, the time differences associated with portfolio re-balancing, the prices at which the constituent stocks of the relevant index are acquired or disposed by the relevant fund, the market condition at the relevant time of acquisition or disposal, the index-tracking strategies or financial derivative instruments used will affect the performance of such fund relative to the relevant index.
    - Passive investment risk: Fund manager does not have any discretion to select stocks individually or to take defensive positions in declining markets or changes in the composition of the index. Hence, any fall in the relevant index will result in corresponding fall in the value of the relevant fund. The composition of the relevant index may change and stocks currently comprising the relevant index may subsequently be delisted. Other stocks may also be added subsequently to become constituent stocks of the relevant index.
    - Concentration risk: The relevant fund may be concentrated in a single or particular sector(s)or single country/ region. The performance of the relevant fund could depend substantially on the performance of the relevant single or particular sector(s)/market(s) and the relevant fund is likely to be more volatile than a broad-based fund as it is more susceptible to adverse conditions in the relevant single or particular sector(s) / market (s). In seeking to reflect the weightings of constituent stocks of the relevant index, investments of the relevant fund may be concentrated in a single constituent stock or several constituent stocks. The performance of the relevant index and the fund may be significantly affected by the price fluctuation of one or several of the constituent stocks of the relevant index.
  • The risks for funds which are bond funds, including but not limited to the credit/default risks of the issuers of the bonds in which the bond funds invest, interest rate risk and liquidity risk etc.

Risk Disclosure of Structured Products

  • Structured Products involve derivatives. The investment decision is yours but you should not invest in a Structured Product unless the intermediary who sells it to you has explained to you that the Structured Product is suitable for you having regard to your financial situation, investment experience and investment objectives. Structured Product is a complex product and you should exercise caution in relation to Structured Products. The market value of the Structured Products may fluctuate and investors may sustain a total loss of their investment. Prospective investors should therefore ensure that they understand the nature of the Structured Products and carefully study the risk factors set out in the offering documents for the Structured Products and, where necessary, seek independent professional advice, before they decide whether to invest in any Structured Products. If you purchase the Structured Products, you are relying upon the creditworthiness of the Issuer of the Structured Products.
  • Liquidity risk - Structured Products are designed to be held to its maturity. You may not be able to sell your investment in the Structured Products before maturity. If you try to sell the Structured Products before maturity, the amount you receive may be substantially less than the investment amount you paid for the Structured Products.
  • Credit risk of the Structured Products issuer - Structured Products constitute general unsecured and unsubordinated contractual obligations of the issuer. When you buy Structured Products, you will be relying on the creditworthiness of the Structured Products issuer and of no other person. You have no rights under the terms and conditions of the Structured Products against any issuer of any linked underlying(s). If the relevant Structured Products issuer becomes insolvent or default on its obligations under the Structured Products, in the worst case scenario, you could lose all of your investment.
  • Not the same as investing in linked underlying(s) - Investing in Structured Products is not the same as investing in the linked underlying(s). Changes in the market price or level of any linked underlying(s) may not lead to a corresponding change in the market value of, or your potential gain or loss under, the Structured Products.
  • Certain investment products may be terminated early by the Issuer. This might have a negative impact on the return / coupon (if any) of the Structured Products.
  • Structured Products is not listed on any stock exchange and is not covered by the Investor Compensation Fund.
  • Before making any investment, investors should i) read and fully understand all the offering documents relating to Structured Products and all the risk disclosure statements and risk warnings therein; and ii) make investment decisions in light of your own investment objectives, financial position and particular needs and where necessary consult your own professional advisers before investing.

Risk Disclosure of Bond and Certificate of Deposit Product:

  • Bonds and Certificates of Deposit (CDs) are investment products. The investment decision is yours but you should not invest in a bond/CD unless the intermediary who sells it to you has explained to you that the bond/CD is suitable to you having regard to your financial situation, investment experience and investment objectives. Your intermediary is under a duty to assure that you understand the nature and risks of this product, and that you have sufficient net worth to be able to assume the risks and bear the potential losses of trading in this product.
  • Bonds are not deposits and should not be treated as substitute for conventional time deposits.
  • Certificate of Deposit is not a protected deposit and is not protected by the Deposit Protection Scheme in Hong Kong.
  • Investors who purchase bonds/CDs are exposed to the credit risk of the issuer and guarantor (if any) of the bonds/CDs. There is no assurance of protection against a default by the issuer/guarantor in respect of the repayment obligations. In the worst case scenario, any failure by the issuer and the guarantor (if any) to perform their respective obligations under the bonds/CDs when due may result in a total loss of all of your investment.
  • Renminbi (RMB) is not a freely convertible currency. As such, investors trading bonds and/or CDs denominated in RMB are subject to additional risks (such as currency risk).
  • The above is not an exhaustive list of risk factors. Please refer to the section on "Risk Factors" in the relevant "Bond / Certificate of Deposit Trading Services" Factsheet to understand other risk factors applicable to bonds and CDs.
  • The information displayed does not constitute nor is it intended to be construed as any professional advice, offer, solicitation or recommendation to deal in Bonds / CDs. Investors should be aware that all investments involve risks (including the possibility of loss of the capital invested). The prices of Bonds and CDs may go up as well as down and past performance is not indicative of future performance. Investors should not only base on this information alone to make investment decisions, and should carefully consider whether an investment is suitable for them in view of their own investment objectives, investment experience, investment tenor, financial situation, risk tolerance abilities, tax implications and other needs, etc., and should read the relevant product offering documents and terms and conditions (including the full text of the risk factors therein) in detail before making any investment decisions. Investors should obtain independent professional advice if they have concerns about their investment.
  • No guarantee, representation, warranty or undertaking, express or implied, is made as to the fairness, accuracy, timeliness, completeness or correctness of any general financial and market information, news services and market analysis, projections and/or opinions ("Market Information") provided above and the basis upon which any such Market Information have been made, and no liability or responsibility is accepted by the Bank in relation to the use of or reliance on any such Market Information whatsoever provided in the webinar.
  • Investors must make their own assessment of the relevance, accuracy and adequacy of the information provided and make such independent research/investigations as they may consider necessary or appropriate for the purpose of such assessment. The Bank does not make any representation or recommendation or assessment as to whether or not any of the investment(s) mentioned are suitable or applicable to any persons and thus shall not be held responsible in this regard.

Risk Disclosure of “MaxiInterest” Investment Deposit

  • “MaxiInterest” Investment Deposit (“MXI”) is a structured product involving derivatives. You should not only base on this material alone to make any investment decisions. The investment decision is yours and you should not invest in MXI unless the intermediary who sells it to you has explained to you that MXI is suitable for you having regard to your financial situation, investment experience and investment objectives and you fully understand and are willing to assume the risks associated with it. You should therefore ensure that you read and understand the nature of the MXI and the relevant offering documents of the MXI (including the full text of the risk factors therein), where necessary, seek independent professional advice, before making any investment decisions
  • MXI is embedded with FX options. Option transactions involve risks, especially when selling an option. Although the premium received from selling an option is fixed, you may sustain a loss well in excess of such premium amount, and the loss could be substantial.
  • You should note that MXI is not normal time deposit and thus should not be considered as normal time deposit or its alternative. It is not a protected deposit and is not protected by the Deposit Protection Scheme in Hong Kong.
  • Earnings on MXI are limited to the nominal interest payable and it is only payable upon maturity. As the principal and the earning will be paid in the Deposit Currency or the Linked Currency, whichever has depreciated against the other, investors will have to bear the potential losses due to currency depreciation, which may be substantial. If MXI is withdrawn before maturity, investors will also have to bear the costs involved. Such losses and costs may reduce the earnings and the principal amount of MXI.
  • You will be relying on the Bank’s (as the issuer) creditworthiness. MXI is not secured by any collateral. If the Bank becomes insolvent or default on its obligations under MXI, in the worst case scenario, you could suffer a total loss of your investment amount.
  • MXI is not listed on any stock exchange and is not covered by the Investor Compensation Fund.
  • Investing in MXI is not the same as buying the linked currency directly.
  • Renminbi (RMB) is subject to foreign exchange control by the PRC government and thus investors investing in the MXI involving RMB are subject to the currency risk of RMB.
  • Certain Terms and Conditions (including some of the key dates) of MXI can be adjusted by the Bank in certain circumstances. The MXI may be terminated early by the Bank. This might have a negative impact on the product’s return.

Risk Disclosure of Currency-Linked Capital Protected Investment Deposit

  • Currency-Linked Capital Protected Investment Deposit (“CPI”) is a structured product involving derivatives. You should not only base on this material alone to make any investment decisions. The investment decision is yours and you should not invest in the CPI unless the intermediary who sells it to you has explained to you that the product is suitable for you having regard to your financial situation, investment experience and investment objectives and you fully understand and are willing to assume the risks associated with it. You should therefore ensure that you read and understand the nature of the CPI and the relevant offering documents of the CPI (including the full text of the risk factors therein) and, where necessary, seek independent professional advice, before making any investment decisions.
  • CPI is embedded with FX options. Option transactions involve risks, even when buying an option. The option’s value might become worthless if the market moves against your expectation.
  • You should note that CPI is not a normal time deposit and thus should not be considered as normal time deposit or its alternative. It is not a protected deposit and is not protected by the Deposit Protection Scheme in Hong Kong.
  • You should understand that the Principal of the CPI is protected only when it is held to maturity and you will be relying on the Bank’s (as the issuer) creditworthiness. CPI is not secured by any collateral. If the Bank becomes insolvent or default on its obligations under the CPI, in the worst case scenario, you could suffer a total loss of your investment amount.
  • CPI is not listed on any stock exchange and is not covered by the Investor Compensation Fund.
  • Investing in CPI is not the same as buying the Underlying Currency Pair directly.
  • Renminbi (RMB) is subject to foreign exchange control by the PRC government and thus investors investing in the CPI involving RMB are subject to the currency risk of RMB.
  • Certain Terms and Conditions (including some of the key dates) of CPI can be adjusted by the Bank. The CPI may be terminated early by the Bank. This might have a negative impact on the product’s Return / Coupon (if any).

Risk Disclosure of Structured Notes

  • Structured notes involve derivatives. You should not only base on this material alone to make any investment decisions. The investment decision is yours and you should not invest in the product unless the intermediary who sells it to you has explained to you that the product is suitable for you having regard to your financial situation, investment experience and investment objectives and you fully understand and are willing to assume the risks associated with it.
  • Structured notes are considered as a complex product and you should exercise caution in relation to Structured note. The market value of the structured notes may fluctuate and investors may sustain a total loss of their investment. You should therefore ensure that you read and understand the nature of structured notes and the relevant offering documents of the structured notes (including the full text of the risk factors therein) and, where necessary, seek independent professional advice, before making any investment decisions.
  • Credit risk of the Issuer - structured notes constitute general unsecured and unsubordinated contractual obligations of the Issuer. When you buy structured notes, you will be relying on the creditworthiness of the Issuer and of no other person. You have no rights under the terms and conditions of the structured notes against any issuer of any linked underlying(s). If the Issuer becomes insolvent or default on its obligations under the product, in the worst case scenario, you could lose substantial part or all of the capital invested. The structured notes may be terminated early by the issuer.
  • Some structured notes are 100% capital protected at maturity provided that it is not otherwise early terminated by the Issuer
  • Investing in structured notes are not the same as investing in the linked reference asset(s) directly.
  • The structured notes are not normal time deposits, and they are not protected by the Deposit Protection Scheme in Hong Kong.
  • Not covered by the Investor Compensation Fund – structured notes are not traded on any markets operated by Hong Kong Exchanges and Clearing Limited or any other stock exchanges. There may not be an active or liquid secondary market.
  • The above is not an exhaustive list of risk factors. For details, please refer to the offering documents.

Risk Disclosure of Securities Investment:

Investors should note that investment involves risks. The prices of securities fluctuate, sometimes dramatically. The price of a security may move up or down, and may become valueless. It is as likely that losses will be incurred rather than profit made as a result of buying and selling securities.
Investors should note that investing in different Renminbi-denominated securities and products involves different risks (including but are not limited to currency risk, exchange rate risk, credit risk of issuer / counterparty, interest rate risk, liquidity risk (where appropriate)). The key risks of investing in securities via the Stock Connect Northbound Trading include:

  • Once the respective quota is used up, trading will be affected or will be suspended.
  • Stock Connect Northbound Trading will only operate on days when both markets are open for trading and when banks in both markets are open on the corresponding settlement days. Investors should take note of the days the Stock Connect Northbound Trading is open for business and decide according to their own risk tolerance whether or not to take on the risk of price fluctuations in securities during the time when Stock Connect Northbound Trading is not trading.
  • When a security is recalled from the scope of eligible securities for trading via Stock Connect Northbound Trading, that security can only be sold but NOT bought.
  • Investors will be exposed to currency risk if conversion of the local currency into RMB is required.

Foreign securities carry additional risks not generally associated with securities in the domestic market. The value or income (if any) of foreign securities may be more volatile and could be adversely affected by changes in many factors. Client assets received or held by the licensed or registered person outside Hong Kong are subject to the applicable laws and regulations of the relevant overseas jurisdiction which may be different from the Securities and Futures Ordinance (Cap.571) and the rules made thereunder. Consequently, such client assets may not enjoy the same protection as that conferred on client assets received or held in Hong Kong.

Risk Disclosure of Exchange Traded Fund ("ETF") investment

Investors should note that ETF is different from a typical unit trust and many factors will affect its performance. In general, the market price per ETF unit may be significantly higher or lower than its net asset value per unit due to market demand and supply, liquidity, and scale of trading spread in the secondary market and will fluctuate during the trading day. ETF is different from stocks, investors should read the offering documents of the relevant ETF and understand the features and risks of ETF etc.

RMB Currency Risk

Renminbi ("RMB") is subject to exchange rate risk. Fluctuation in the exchange rate of RMB may result in losses in the event that the customer subsequently converts RMB into another currency (including Hong Kong Dollars). Exchange controls imposed by the relevant authorities may also adversely affect the applicable exchange rate. RMB is currently not freely convertible and conversion of RMB may be subject to certain policy, regulatory requirements and/or restrictions (which are subject to changes from time to time without notice). The actual conversion arrangement will depend on the policy, regulatory requirements and/or restrictions prevailing at the relevant time.

Foreign Exchange Risk

Foreign Exchange involves Exchange Rate Risk. Fluctuations in the exchange rate of a foreign currency may result in gains or loss of principal in the event that the customer converts the deposits from Hong Kong Dollar or foreign currency to another currency, and/or in the event that the customer converts a foreign currency time deposit to another currency (including Hong Kong Dollar) upon maturity.

Disclosure of Information of Life Insurance Plan

FamilyPower Multi-Currency Life Insurance Plan ("the Plan") is a life insurance plan and is not equivalent or similar to any kind of bank deposit. It is underwritten by Hang Seng Insurance Company Limited (“Hang Seng Insurance”).
The above information is a product summary of information for reference only. The Plan is intended only for sale in the Hong Kong SAR. It shall not be construed as an offer to sell or solicitation of an offer or recommendation to purchase or sale or provision of any products of Hang Seng Insurance. Please refer to the promotion leaflets/flyers and contracts for the important information such as detailed coverage, exact Terms and Conditions and exclusions of the Plan. Please refer to the product brochure for the relevant product risks.
The Plan above is underwritten by Hang Seng Insurance. Hang Seng Insurance is authorised and regulated by the Insurance Authority of the HKSAR. Hang Seng Bank is an insurance agent authorised by Hang Seng Insurance and the insurance products are the products of Hang Seng Insurance but not Hang Seng Bank. In respect of an eligible dispute (as defined in the Terms of Reference for the Financial Dispute Resolution Centre in relation to the Financial Dispute Resolution Scheme) arising between Hang Seng Bank and you out of the selling process or processing of the related insurance product transaction, Hang Seng Bank will enter into a Financial Dispute Resolution Scheme process with you; however any dispute over the contractual terms of the insurance products should be resolved between Hang Seng Insurance and you directly. If you surrender the Policy after the expiry of the cooling-off period, the surrender proceeds to be received may be significantly less than the Total Premiums Paid. Please refer to the illustration summary of this Plan for the projected surrender values.