Effective 29 Sep 2024, we will no longer issue paper statements for Hang Seng accounts that are available in Hang Seng HSBCnet. To access the e-Statements, please go to “Account information” and select "Download statements" tab after log on.

 

Users are strongly advised to regularly review our E-Channels Security Measures and the Security Information Centre for online security tips.

 

For better fraud prevention, you are highly recommended to download Webroot SecureAnywhere® anti-virus software for free, in addition to your our appropriate internal security measures. Learn More. If in doubt, you should contact Bank as soon as reasonably practicable for further assistance.