Revel in a new dimension of eminence. Join Prestige Private now and experience an array of unparalleled, bespoke services. No matter which stage of life you are in, Prestige Private is here to help you grasp every wealth opportunity and simply live life to the fullest.
The offer is only applicable to persons who are located in the Hong Kong Special Administrative Region. Click here to see Terms and Conditions
cash reward
Total Relationship Balance Reward
Eligible customer who newly open/upgraded to Prestige Private, achieve the designated growth amount for Total Relationship Balance, activates and holds Investment Accounts3 to enjoy:
| Eligible customer1 | Designated Total Relationship Balance Growth Amount2 | Cash Reward |
|---|---|---|
| New Customer / Existing Customer | HKD8,000,000 or above | HKD39,000 |
| Existing Customer | HKD5,000,000 - < HKD8,000,000 |
HKD23,500 |
| HKD3,000,000 - < HKD5,000,000 |
HKD12,000 | |
| HKD1,000,000 - < HKD3,000,000 |
HKD6,000 |
Open a Family+ account and complete designated requirements to enjoy HKD200 cash reward
For the second, the third and the fourth months after the month of Family+ account(s)4 opening ("Specific Month"), Specific Customers must fulfill the designated requirementsi,ii below to enjoy HKD200 cash reward:
| Date of Family+ account opening (both date inclusive) | Specific Month | Cash reward |
|---|---|---|
| 1 to 31 July 2026 | September, October and November 2026 | HKD200 |
| 1 to 31 August 2026 | October, November and December 2026 | |
| 1 to 30 September 2026 | November, December 2026 and January 2027 |
- maintain positive monthly balance (i.e. monthly balance above HKD0) in at least one Family+ account; and
- maintain the "Total Relationship Balance" of HKD1,000,000 or above
Enrol Hang Seng FX+
Enrol in FX+ and start accumulating your exchange amount to get up to 25% unlimited instant FX spread discounts and up to HKD6,888 cash reward. You can also enter our lucky draw for a chance to win HKD100,000 cash prize, with over 100 prizes available.24
USD New Fund Time Deposit Preferential Interest Rate of 3.8% p.a.12
Eligible Customer who newly opened/upgraded to Prestige Private and set up Eligible USD Time Deposit(s)* can enjoy preferential interest rate of 3.8% p.a.12
*Eligible USD Time Deposit(s) refers to the USD 3-month time deposit(s) set up via phone banking or branch with “Eligible New Fund Balance” of USD10,000 to USD100,000 during the first 2 calendar months upon account opening or upgrade.
10% p.a. USD New Fund Time Deposit Lucky Draw8
- Eligible Customers placing USD new fund 3-month time deposit(s) and completing the following designated item(s) during the Designated Period* can receive the corresponding lucky draw entries to boost the Total Interest Rate on that time deposit (up to USD100,000) to 10% p.a.8!
Designated Item Number of lucky draw entry upon completion Maximum number of lucky draw entry obtainable 1 Become a New PayDay+ Payroll Customer 5 5 2 Cumulative amount for USD new fund 3-month time deposit reaches USD100,000 or above 5 5 3 Cumulative amount for CNY/AUD/CAD/GBP/NZD new fund 3-month time deposit reaches HKD equivalent 100,000 or above (on a per currency basis) 1 5 4 Total Relationship Balance in November reaches HKD1,000,000 or above 1 1 *Designated Period refers to the period from the account opening/upgrade date to 31 October 2026.
PayDay+ Payroll Offers
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Welcome Cash Reward
From 2 July 2026 to 30 September 2026, Prestige Private customers who register for this offer via the Hang Seng Mobile App, and switch to Hang Seng for payroll service by 31 October 2026 can enjoy HKD3,200 cash reward10. No minimum salary requirement or extra tasks!Cash Reward Phase 1:
3 Consecutive Months of Payroll Record
(Including first payroll record)Phase 2:
9 Consecutive Months of Payroll Record
(starting from the month following Phase 1)Total
(Phase 1 + Phase 2)HKD1,600 HKD1,600 HKD3,200 *Registration path: Log on to the Hang Seng Mobile App > Click "Latest Offers" under "Offers" in main menu > "Banking" > Click PayDay+ promotion > Click "Register now" in the PayDay+ promotion page
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Other Payroll Offers
New and existing payroll customers may also enjoy a series of exclusive offers^.
^Terms and Conditions apply. For details, please visit hangseng.com/payrolloffer.
Deposits Offers
Preferential Time Deposit Offer
- Enjoy preferential interest rate for time deposit(s) in designated tenor and amount of Eligible New Fund Balance7
Subscribe for the Relevant Investment Products Offer
From now till 30 September 2026, eligible Prestige Private / Prestige Banking customersi who subscribe for the Relevant Investment Products with designated accumulated investment amount can enjoy Rewards below:
| Relevant Investment Products | Accumulated investment amount (HKD or equivalent) | Rewards |
|---|---|---|
| Investment Funds, Structured Products# and/or secondary market bonds |
HKD500,000 to less than HKD3,000,000 |
HKD500 cash reward for every HKD500,000 accumulated investment amount (Maximum HKD2,500) |
| HKD3,000,000 to less than HKD5,000,000 |
One God of Wealth & Gallant Horse 999.9 Pure Gold Medal Ruyi Knot (1.8gram)ii
|
|
| HKD5,000,000 or above |
「One God of Wealth & Gallant Horse 999.9 Pure Gold Medal (6.1gram)iii
|
|
| MaxiInterest Investment Deposit, Certificate of Deposit Product and/or Capital Protected Investment Deposit |
Every HKD500,000 | HKD400 cash reward for every HKD500,000 accumulated investment amount (Maximum HKD4,000) |
- Applicable to customers who newly open/upgrade to a Prestige Private/Prestige Banking account between 1 July 2026 and 30 September 2026. Applicable to existing Prestige Private or Prestige Banking personal customers who did not have any subscription of Relevant Investment Products between 1 January 2026 and 30 June 2026 via any integrated account(s) and channels during the promotion period.
- The God of Wealth & Gallant Horse 999.9 Pure Gold Medal Ruyi Knot (1.8gram) is 30mm in diameter, it was valued at approximately HKD2,296 (the value excluded the manufacturing cost), according to the supplier’s gold price on 9 June 2026.The actual gold weight is subject to the actual product. The photo is for reference only.
- The God of Wealth & Gallant Horse 999.9 Pure Gold Medal (6.1gram) is 35mm in diameter, it was valued at approximately HKD7,783 (the value excluded the manufacturing cost), according to the supplier’s gold price on 9 June 2026.The actual gold weight is subject to the actual product. The photo is for reference only.
#Structured Products includes Structured Notes and Equity-linked Investments (ELI), but excludes Capital Protected Investment Deposit (CPI) and MaxiInterest Investment Deposit (MXI).
Investment involves risks. Terms and Conditions apply to the offer.
Investment Product Offers
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Unlimited cash reward for Investment Fund transfer-in offer13
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Enjoy the 0% Fund Subscription and Fund Unit Offer upon opening an Investment Fund Account with us14
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Enjoy net 1% fund subscription fee offer for Index Fund subscription15
Newly opened securities accounts can enjoy 8 units of TraHK (stock code: 2800)5
New Securities Customers* open securities account and meet the specified requirements on or before 31 October 2026 can receive 8 units of TraHK5
- Fulfill the Designated Total Relationship Balance Growth Amount HKD1,000 or above
- Complete consent submission of "Local Securities – Client Consent" by all of the New Securities Accounts holders
*"New Securities Customers" (including all the account holders of the New Securities Account) means customers who must not hold any securities account (personal/joint) with the Bank within a period of 6 months preceding the account opening date.
Investment involves risks. Terms and Conditions applied to the offer.
Know more details and other securities offers Know more details and other securities offers Know more details and other securities offers
Prestige Private Customer Offer for trading HK stocks
- 0.2% brokerage fee offer for trading HK stocks via any of our automated securities trading channels16
New Securities Customers Offers:
- Unlimited $0 brokerage: for both BUY & SELL trades of HK Stock / A-shares / US Stocks conducts through online trading channels in the first 3 months from account opening date6
- Upon your first successful buy or sell trade of US stocks, HK stocks or A shares through online trading channels and securities trading hotline, you will enjoy 1 share of designated US stock17
- US Stocks Brokerage Fee Half Price Offer9
Learn more Learn more Learn more
Up to HKD12,0006 cash reward for depositing HK stocks
Deposit HK stocks within the designated Deposit Period into your securities account to receive an HKD400 cash reward for every accumulated market value of HKD300,000. A maximum of HKD12,0006 cash reward can be earned
Insurance Plan Offers
Life Insurance Plan Offers
- Premium discount18 for the first year upon successful application for any designated life insurance plan with the designated amount.
- Successfully apply online for CouponPower Guaranteed Life Insurance Plan with designated promo code to enjoy up to 4.3% guaranteed annualized rate of return and a Klook e-gift card worth up to HKD3,00011
- Successfully apply online eFamilyPro Life Insurance Plan to enjoy life protection and a 8-month premium waiver in the first year with designated promo code19
General Insurance Plan Offers20
- Successfully apply for Travelsure Protection Plan (Annual Cover) with designated promo code "HASE23" to enjoy up to 30% first-year premium discount and an e-Gift voucher up to HKD400
- Successfully apply for Home Care Plus Home Insurance Plan with designated promo code "H20HC5" to enjoy up to 20% first-year premium discount and a HKD400 e-Gift voucher
- Successfully apply for Studysure Protection Plan with designated promo code "S25AC1" to enjoy up to 25% first-year premium discount and an e-Gift voucher up to HKD550
Foreign Exchange Offer
FX coupon
Enjoy the bank’s cost price25 on foreign currency exchange with your exclusive FX coupon via Hang Seng Mobile App. No registration or missions required
Exchange designated currency and set up a time deposit at the same time to enjoy:
- 1-month time deposit rate up to 4.5% p.a.21
- 1-week time deposit rate up to 17.0% p.a.21
Hang Seng Prestige Multi-Currency Debit Mastercard®
Access 12 major currencies and settle transactions directly with just one card, including HKD, USD, CNY, AUD, CAD, CHF, EUR, GBP, JPY, NZD, THB and ZAR. Spend and withdraw cash locally and globally with no restrictions! From now till 30 September 2026, earn up to HKD5,410 cash rebate on designated spendingsi.
Special Privileges
- Access 12 major currencies and settle transactions directly
- Unlimited 0.5% cash rebate on every purchase
- Enjoy $0 fees on foreign currency transaction and cash withdrawal, both locally and overseasii
- Manage your spending and withdrawal limits via Hang Seng Mobile App
- Up to 6 supplementary debit cardsiii for family and friends to enjoy the multi-currency experience
Learn More Please visit Hang Seng Bank Website > "Cards" > "Card Products" > "Multi-Currency Debit Mastercard®".
- Promotion period of the offer is now till 30 September 2026.
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- $0 fees on foreign currency transaction and cash withdrawal from Hang Seng and HSBC Group ATM networks.
- Prestige Banking customers when withdrawing cash overseas from non-HSBC Group ATM networks, local banks may charge an additional fee. When withdrawingcash locally from non-HSBC Group ATM networks, there is a charge of HK$20 each time.
- If you are aged 12 or above and have a HKID or passport, you can get a supplementary debit card even if you don't have a Hang Seng account. The primary cardholder needs to submit the request for family or friends via Hang Seng Mobile App.
Terms and conditions apply. For details, please visit hangseng.com/mcy_debit.
Currency conversion risk: foreign exchange involves exchange rate risk. The value of your foreign currencies and RMB deposits are subject to exchange rate risk and may result in gains or losses when the exchange rate fluctuates at the time when the transaction amount is debited from your foreign currency or RMB account. It may also result in losses when your foreign currency or RMB account balance is insufficient to pay the transaction amount and need to convert HKD to foreign currency or RMB.
Hang Seng Prestige World Mastercard22^
Enjoy a series of unsurpassed privileges upon successful application:
- Up to $700 +FUN Dollars welcome gift
- Perpetual annual fee waiver
Gourmet Dining
- Buy-1-get-1-free set at selected Michelin-starred restaurants
Travel the World
- Up to 8 Worldwide airport lounge accesses per year
- 2 Airport limousine services per quarter
- Up to USD100,000 global travel medical protection
Health Protection
- Enjoy preferential price for medical check-up at CUHK Medical Centre.
Learn More Please visit Hang Seng Bank Website > "Cards" > "Card Products" > "Prestige World Mastercard®".
phone banking hotline
2998 8022
^ To borrow or not to borrow? Borrow only if you can repay!
Notes
- Eligible Customers mentioned herein refers to customers who fulfil the entry Total Balance requirement of HKD8,000,000 or above upon newly opened/upgraded as a Prestige Private Customer during the Promotion Period, but excluding existing Prestige Private customers or customers who have ever held any Prestige Private account with the Bank in the previous 12-month period prior to the account opening month; New Customer(s) mentioned herein refers to Eligible Customers who have opened a new Prestige Private of the Bank during the Promotion Period, but excluding customer who have ever held any Hong Kong Dollars/Foreign Currency savings, current, time deposit accounts or any Integrated Accounts with the Bank in the previous 12-month period (both start and end dates are inclusive) prior to the account opening month.
- The Total Relationship Balance is the monthly aggregate balance of the daily average of all deposits, gold accounts, securities, investment funds, utilized overdraft facilities, credit card cash advances, outstanding balance of personal loans and the accumulated premiums paid for the designated life insurance plans distributed by the Bank as an agent as well as Hang Seng MPF balance. For sole-named Integrated Account holders, their other joint-named account(s) will also be included. Eligible Customers must bring in designated "Total Relationship Balance" Growth amount, maintains the "Total Relationship Balance" Growth amount for the second, the third and the fourth months after the month of account opening/upgrade month with maintain "Total Relationship Balance" at HKD8,000,000 or above and have successfully opened Investment Account within one-month after the Promotion Period (i.e. on or before 31 October 2026).
- Investment Account includes Securities Account (Account suffix 085) and Investment Fund Account (Account suffix 382) only under the Integrated Account. Eligible Customers must have activated / be holding Investment Accounts on or before 31 October 2026 and the Investment Accounts remain valid until 31 March 2027 in order to enjoy the relevant cash reward.
- Only applicable to Prestige Private customers successfully opened Family+ account during the Promotion Period, excluding (i) customers who are holding sole-named or joint-named Family+ account, or (ii) customers who have previously held sole-named or joint-named Family+ account in the past 12 months prior to the month of Family+ account opening.
- The Promotion period is from 1 July 2026 to 30 September 2026. For details, please visit hangseng.com/stockoffer. Investment involves risks. Terms and conditions apply to the offers. The offer of Free Shares Reward is provided by Hang Seng Bank (the "Bank"). However, please note that Tracker Fund (stock code: 2800) (the "ETF") is managed by Hang Seng Investment Management Limited (which is a wholly-owned subsidiary of the Bank), the ETF’s Index Provider, one or more of the Participating Dealers and/or market makers currently also include members of the HSBC Group. Please refer to the prospectus documents of the ETF for details of the conflicts of interest in respect of the ETF that may arise (and the relevant product details including the risk disclosures). This promotion and the offer of Free Shares Reward do not represent, and should not be construed as, any investment advice from the Bank and the Bank has not taken into consideration the individual circumstances of any customers. Investment involves risks. There can be no guarantee, and no representation is made, on the performance of the Free Shares or as to whether losses would be incurred/profit would be made from the Free Shares. Customers must make their investment decisions in light of their own investment objectives, investment experience, financial situation or other needs etc., and (where necessary) should consult their own professional advisers before making any investment decisions. Also, please note the relevant risks related to trading of odd lots.
- The promotion period is from 1 July 2026 to 30 September 2026. For details, please visit hangseng.com/stockoffer. "New Securities Customers" (including all the account holders of the New Securities Account) means customers who must not hold any securities account (personal/ joint) with the Bank within a period of 6 months preceding the account opening date. Investment involves risks. Terms and Conditions apply.
- "Eligible New Fund Balance" refers to the incremental balance when comparing the latest deposit balance with the balance of the same currency as of 15 calendar days ago, after deduction of the sum of principal amount which has been entitled to new fund offer of Time Deposit within the last 15 calendar days (including the date of time deposit placement). The balance of all accounts, including Savings Accounts, Current Accounts and Time Deposits of Hong Kong Dollar and foreign currencies (whether accounts in sole name or joint name), will be counted towards the calculation of "Eligible New Fund Balance". The Bank reserves the right of final decision should there be any dispute in the definition of "Eligible New Fund Balance". Foreign exchange involves exchange rate risk. Terms and Conditions apply. For details, please visit hangseng.com/depositspromo5.
- The promotion period is from 1 July 2026 to 30 September 2026. Eligible Customers placing USD 3-month time deposit(s) with "Eligible New Fund Balance" of USD 2,000 or above and completing the designated item(s) from the account opening/upgrade date to 31 October 2026 can receive the corresponding number of lucky draw entries to boost the Total Interest Rate on that time deposit (up to USD100,000) to 10% p.a. A total of 300 winners will be drawn on a random basis on or before 31 January 2027 for the "10% p.a. USD New Fund Time Deposit Lucky Draw" under "Hang Seng Prestige Private Welcome Offers Promotion" and "Hang Seng Prestige Banking Welcome Offers Promotion" . Foreign exchange involves exchange rate risk. Terms and conditions apply.
- The promotion period is from 1 January 2026 to 31 December 2026. Half-price is based on prevailing standard brokerage fee applicable from time to time, subject to change if standard brokerage fee is adjusted.
- The promotion period is from 2 July 2026 to 30 September 2026, for new eligible payroll customers who register for the offer via the Hang Seng Mobile App. Phase 2 of the offer will commence in the calendar month immediately following the completion of Phase 1 (e.g. If Phase 1 runs from July 2026 to September 2026, Phase 2 will commence in October 2026). Terms and conditions apply, please visit hangseng.com/usage18 for details.
- This annualised guaranteed rate of return is subject to payment mode, policy currency and premium discount. Terms and conditions apply to the offer. The reward is subject to a quota. Please note the relevant product risks, credit risks and early surrender loss. For offer details, please click here.
- The promotion period is from 16 March 2026 to 31 July 2026, both dates inclusive. During the first 2 calendar months upon account opening or upgrade, Eligible Customer who set up USD 3-month time deposit(s) via phone banking or branch with “Eligible New Fund Balance” of USD10,000 to USD100,000 will be entitled to a preferential interest rate of 3.8% p.a.. Foreign exchange involves exchange rate risk. The above interest rate is subject to revision based on the prevailing market conditions and is for reference only. Please check with our staff for the actual rate before making the relevant transaction. Terms and conditions apply.
- The promotion period is from 2 January 2026 to 31 December 2026. The offer is applicable to Prestige Private Banking / Prestige Banking customers. Terms and conditions apply. Investment involves risks. For details, please contact our branch staff or visit hangseng.com/invpromotion.
- The promotion period is from 1 July 2026 to 30 September 2026. 0% Fund Subscription Fee offer is only applicable to Prestige Private, Prestige Banking, Preferred Banking and Integrated Account customers who newly opened an Investment Fund Account (under the account number suffix of 382) during the Promotion Period. The Fund Unit offer is applicable to the first 4,000 New Investment Funds Account (Account suffix 382) of Prestige Private and/or Prestige Banking customers, successfully open Investment Funds Account during the Promotion Period whilst holding a valid Risk Profiling Questionnaire record with risk tolerance level between 1 and 5. Investment involves risks. Please visit hangseng.com/fundoffer for details.
- The promotion period is from 1 January 2026 to 31 December 2026. Terms and conditions apply to the offer. Investment involves risks. For details, please contact our branch staff or visit hangseng.com/invfund.
- The offer will be effective from the 7th trading day in the next calendar month after customers joining / upgrading to Prestige Private successfully or the 7th trading day in the next calendar month of securities account opening day (whichever is Later). Investment involves risks. Terms and conditions apply. For details, please visit our website> Banking > Accounts > Prestige Banking > Prestige Private.
- The Promotion period is from 1 July 2026 to 30 September 2026. For details, please visit hangseng.com/stockoffer. Investment involves risks. Terms and Conditions apply to the offers.
- The Promotion period is from 1 July 2026 to 30 September 2026. Terms and conditions apply. Please note the relevant product risks. For details, please contact our branch staff or visit hangseng.com/lifeinsurance for details.
- The promotion period is from 1 July 2026 to 30 September 2026. Terms and conditions apply to the offer. Please note the relevant product risks, credit risks and early surrender loss. This plan is underwritten by Hang Seng Insurance Company Limited. For details, please visit hangseng.com/efamilypro.
- The promotion period is from 1 July 2026 to 30 September 2026. Terms and conditions apply to promotion offer and insurance plan. Please note the relevant product risks. The above general insurance plan is underwritten by Chubb Insurance Hong Kong Limited. Please call our hotline at (852) 2998 9888 for the details. For the Terms and Conditions of the promotion offer, please visit hangseng.com/gi2.
- The promotion period is from 1 June 2026 to 30 September 2026. For exchange of designated currencies and set up of 1-week/1-month time deposit at the same time with designated transaction amount. The above interest rate offers are quoted with reference to the interest rates offered by the Bank on 1 June 2026 and are for reference only. The relevant interest rates will be subject to revision based on the prevailing market conditions. Terms and conditions apply. Visit hangseng.com/forexoffer for more details.
- Terms and conditions apply. For details, please visit to Hang Seng Bank Website hangseng.com/psewmc.
- Terms and conditions apply to the offers. For details, please visit hangseng.com/prestige-private/privilege.
- The promotion period is from 1 July 2026 to 31 December 2026. This promotion only applies to Prestige Private and Prestige Banking customers, but does not apply to corporate accounts and customers who hold Private Banking accounts (even if they may also hold a Prestige Private or Prestige Banking account). FX involves risk. Terms and condition apply. Visit hangseng.com/fx+ for more details.
- The promotion period is from 1 July 2026 to 30 September 2026. The FX coupon is applicable to a single foreign currency exchange transaction of HKD1,000 to HKD5,000 (or equivalent) in designated currencies. Bank’s cost price refers to the foreign exchange rate without any sales margin normally charged by the Bank. Any other mark-up applied to the exchange rate for operational reasons will not be waived. Visit hangseng.com/onlinefx for more details. Terms and conditions apply. FX involves risk.
Terms and Conditions and Remarks
- Terms and conditions apply to all products / services and offers mentioned in this document. Please visit here.
- The document by itself is not and should not be considered as an offer, recommendation or solicitation to deal in any of the investment products or services mentioned herein.
- Terms and conditions apply. Please approach our branch staff for enquiries.
- Hang Seng Bank Limited (the "Bank") reserves the right to suspend, vary or terminate this promotion and the related offers and to amend their terms and conditions at any time without prior notice. In case of disputes, the decision of the Bank shall be final.
- The contents of this document have not been reviewed by any regulatory authority in Hong Kong.
- This material is not intended to provide or regard as legal or taxation advice, or investment recommendations.
- The promotion is intended for persons in Hong Kong.
Important Notes
Life Insurance Plans
The above information is a product summary of information for reference only. These Plans is intended only for sale in the Hong Kong SAR. It shall not be construed as an offer to sell or solicitation of an offer or recommendation to purchase or sale or provision of any products of Hang Seng Insurance Company Limited. Please refer to the relevant leaflet, factsheet or product brochure for exact contents, product risk, credit risk, terms, conditions and exclusions of the relevant Life Insurance Plan, and the policy of the relevant Life Insurance Plan shall be considered as final.
The above life insurance plans are underwritten by Hang Seng Insurance Company Limited ("Hang Seng Insurance"). Hang Seng Insurance is authorised and regulated by the Insurance Authority of the HKSAR. Hang Seng Bank is an insurance agency authorised by Hang Seng Insurance and the insurance products are products of Hang Seng Insurance but not Hang Seng Bank. Upon application for these plans, insurance premium will be payable to Hang Seng Insurance, and Hang Seng Insurance will provide Hang Seng Bank with commission and performance bonus as remuneration for distribution of these plans. The existing staff remuneration policy on sales offered by Hang Seng Bank takes into account various aspects of the staff performance instead of focusing solely on the sales amount. In respect of an eligible dispute (as defined in the Terms of Reference for the Financial Dispute Resolution Centre in relation to the Financial Dispute Resolution Scheme) arising between Hang Seng Bank and you out of the selling process or processing of the related insurance product transaction, Hang Seng Bank will enter into a Financial Dispute Resolution Scheme process with you; however, any dispute over the contractual terms of the insurance products should be resolved between Hang Seng Insurance and you directly. Policyholders are subject to the credit risk of Hang Seng Insurance and early surrender loss. Terms & conditions apply, please note the relevant product risks.
The benefits and/or returns mentioned throughout this material are not guaranteed and for illustrative purpose only. The actual future amounts of benefits and/or returns may be lower than or higher than the currently quoted benefits and/or returns. The policyholder is subject to the credit risk of Hang Seng Insurance.
If policyholders surrender the policy after the expiry of the cooling-off period, the surrender proceeds to be received may be significantly less than the Total Premiums Paid. Please refer to the illustration summary of these plans for the projected surrender values. All details regarding policy surrender should be referred to the relevant policy provisions.
General Insurance Plans
The above general insurance plan ("this Plan") is underwritten by Chubb Insurance Hong Kong Limited ("Chubb") which is authorised and regulated in Hong Kong SAR by the Insurance Authority. Chubb reserves the right of final approval of the policy issuance. Hang Seng Bank Limited ("Hang Seng Bank") is registered as an insurance agency by the Insurance Authority (License No.: FA3168) and authorised by Chubb for distribution of this Plan. This Plan is a product of Chubb and not Hang Seng Bank. Upon application to this Plan, insurance premium will be payable to Chubb, and Chubb will provide Hang Seng Bank with commission and performance bonus as remuneration for distribution of this Plan. The existing staff remuneration policy on sales offered by Hang Seng Bank takes into account various aspects of the staff performance instead of focusing solely on the sales amount.
In respect of an eligible dispute (as defined in the Terms of Reference for the Financial Dispute Resolution Centre in relation to the Financial Dispute Resolution Scheme) arising between Hang Seng Bank and the customer out of the selling process or processing of the related transaction, Hang Seng Bank is required to enter into a Financial Dispute Resolution Scheme process with the customer; however, any dispute over the contractual terms of the insurance product, underwriting, claims and policy service should be resolved directly between Chubb and the customer.
The above information is intended to be a general summary for reference only. Please refer to the policy wording for exact terms, conditions, details of the exclusions and relevant product risks.