We rely on a range of vendors, agencies and third-party financial product suppliers to support the operation of our business. This enables us to offer enhanced products and services to customers but also exposes us to increased reputational and other risks. Effective supply chain management is therefore an important operational process and we have stringent standards for assessing suppliers, including requirements relating to environmental, social and ethical practices.
We require our suppliers to adhere to sustainable business practices and the principle of continuous improvement in performance. In return, we provide transparency and fairness in our procurement process and contractual arrangements. Our supply chain requirements are designed to not only safeguard our brand and our business, but also to promote responsible practices among other companies in our community.