1. This means that customers can now subscribe/book Hang Seng Gold Master related products and services through the Hang Seng Mobile App. This is not indicative of any performance or return of any investment products and services.
2. Under Gold Master, there is a list of certain banking and investment products/services provided by Hang Seng which are gold related for your information and reference. It does not constitute nor is it intended to be construed as any investment advice, offer, solicitation or recommendation to deal in any investments. The products/services mentioned may not be suitable for all customers. No consideration has been given to the individual circumstances of any customers.
3. Terms and Conditions apply for Investment Service Lucky Draw Offer.
4. The selling price for the God of Wealth (5 Grams) Rectangular is HKD 4,885, which is provided for reference only, as of 22/09/2025. Historical data may not be indicative of future data, which will be determined based on the prevailing market conditions

• In respect of any application for exercising the Currency Switch Option and/or Policy Split Option, Hang Seng Insurance Company Limited (“Hang Seng Insurance”) shall have the absolute right and discretion to approve or reject the application, which can be exercised from the 3rd Policy Anniversary or after the Payment Cessation Date (whichever is later), up to a maximum of 3 times per Policy Year and the Currency Switch Exchange Rate will be determined at Hang Seng Insurance’s absolute discretion. For details about the Currency Switch Option and Policy Split Option, please refer to the product brochure. Terms and Conditions apply. Please note the relevant product risks and credit risk. FamilyPower Multi-Currency Life Insurance Plan (“the Plan”) is a life insurance plan and is not equivalent or similar to any kind of bank deposit. It is underwritten by Hang Seng Insurance Company Limited (“Hang Seng Insurance”). The above advertisement is provided by Hang Seng Bank and is a product summary of information for reference only. The Plan is intended only for sale in the Hong Kong SAR. It shall not be construed as an offer to sell or solicitation of an offer or recommendation to purchase or sale or provision of any products of Hang Seng Insurance. Please refer to the promotion leaflets/flyers and contracts for the important information such as detailed coverage, exact Terms and Conditions and exclusions of the Plan. Please refer to the product brochure for the relevant product risks. The policyholder is subject to the credit risk of “Hang Seng Insurance”. If the policyholder discontinues and/or surrenders this policy in early policy years, the amount of benefits you will get back may be considerably less than the total premiums you have paid. All details regarding policy surrender should be referred to the relevant policy provisions. Hang Seng Insurance is authorised and regulated by the Insurance Authority of the HKSAR. Hang Seng Bank is an insurance agent authorised by Hang Seng Insurance and the insurance products are the products of Hang Seng Insurance but not Hang Seng Bank. In respect of an eligible dispute (as defined in the Terms of Reference for the Financial Dispute Resolution Centre in relation to the Financial Dispute Resolution Scheme) arising between Hang Seng Bank and you out of the selling process or processing of the related insurance product transaction, Hang Seng Bank will enter into a Financial Dispute Resolution Scheme process with you; however any dispute over the contractual terms of the insurance products should be resolved between Hang Seng Insurance and you directly. If you surrender the Policy after the expiry of the cooling-off period, the surrender proceeds to be received may be significantly less than the Total Premiums Paid. Please refer to the illustration summary of this Plan for the projected surrender values.

1. Eligible Customers who newly open or upgrade to Prestige Banking can enjoy first 6-month grace period for fund-in without below balance monthly fee. After the first 6-month grace period, the standard monthly fee for Prestige Banking will be applied if the Total Relationship Balance of the previous month is below HKD1,000,000. If the Total Relationship Balance of previous month is below HKD1,000,000 or HKD500,000, monthly fee for Prestige Banking of HKD40 or HKD340 will be applied respectively. For details of the monthly fee, please check with the Bank’s staff.
2. The promotion period of "Total Relationship Balance" reward is from 1 October 2025 to 31 December 2025. The offers are only applicable to customers who meet the account opening requirements and have newly opened or upgraded to Integrated Account of Prestige Banking ("Prestige Banking") at the Bank branches or through digital channels or phone banking hotline during the Promotion Period (the "Eligible Customers"). Eligible Customers can enjoy the respective cash reward if they bring in designated “Total Relationship Balance” Growth amount and use FPS/Payment Connect to transfer funds to the account in any amount on / before the last day of the first month after the month of account opening / upgrade and maintain the “Total Relationship Balance” Growth amount for the second, the third and the fourth months after the month of account opening / upgrade month. Eligible Customers must register for Hang Seng Personal e-Banking on or before 31 January 2026 and maintain valid e-Banking account before receiving relevant rebate, and complete "Risk Profiling Questionnaire" or whose "Risk Profiling Questionnaire" record is valid as of 31 January 2026. Terms and Conditions apply. Please refer to the enclosed Terms and Conditions for details.
3. The Total Relationship Balance is the monthly aggregate balance of the daily average of all deposits, gold accounts, securities, investment funds, utilized overdraft facilities, credit card cash advances, outstanding balance of personal loans and the accumulated premiums paid for the designated life insurance plans distributed by the Bank as an agent as well as Hang Seng MPF balance. For sole-named Integrated Account holders, their other joint-named account(s) will also be included.
4. Investment Account includes Securities Account (Account suffix 085) and Investment Fund Account (Account suffix 382) only under the Integrated Account. Eligible Customers must have activated / be holding Investment Accounts on or before 31 January 2026 and the Investment Accounts remain valid until 30 June 2026 in order to enjoy the relevant cash reward.
5. Eligible Customers must fulfil the following requirements (“Eligible Payroll Customers”):
   • Have no payroll record under any single/joint-named account (including joint-named accounts held in the name of a secondary account holder) of the Bank in designated period based on the date of the customer opens/upgrades to Prestige Banking as stipulated in the table below, and
   • Successfully switch to Hang Seng PayDay⁺ payroll service with the first monthly salary record of HKD50,000 or above directly credited to the Integrated Account of Prestige Banking ("Eligible Payroll Account") from the employer’s company account via Autopay (“Eligible Payroll Record”) by the designated cut-off date based on the date the customer opens/upgrades to Prestige Banking as stipulated in the table below. The customer should maintain the Eligible Payroll Record in each calendar month in the Eligible Payroll Account until 30 June 2026 after the first eligible payroll credit. The customer’s identity as an Eligible Payroll Customer will be updated in the Bank’s record on the 7th working day in the month following the Eligible Payroll Record is made. For the purposes of the reward, working day refers to Monday to Saturday (excluding public holiday).
   Only salary transfer instructions indicated for payroll purpose and recognized by the Bank’s system as such may be considered as an Eligible Payroll Record. Any salary transferred on public holiday / after the cut-off time of the Bank will be processed on the next working day. If the next working day falls in the following month (M), the customer’s identity as an Eligible Payroll Customer will be updated in the Bank’s record on the 7th working day in the subsequent month (M+1). The Bank reserves the right of final decision should there be any dispute in the definition of “Eligible Payroll Record” or in the recognition of the customer’s identity as an “Eligible Payroll Customer”.

   Month of opening/upgrading to Prestige Banking Account	Period without payroll record	Cut-off date for switching to Hang Seng PayDay+ Payroll Service:	Date of Cash Reward Rebate
   October 2025	July 2025 – September 2025	28 February 2026	On or before 30 June 2026
   November 2025	August 2025 – October 2025	31 March 2026
   December 2025	September 2025 – November 2025	30 April 2026

   • The Payroll promotion is applicable to Eligible Payroll Customers with Eligible Payroll Record in Hong Kong Dollars only.
   • The Payroll promotion is not applicable to the Bank’s staff.
6. Only applicable to Prestige Banking customers successfully opened Family+ account during the Promotion Period, excluding (i) customers who are holding sole-named or joint-named Family+ account, or (ii) customers who have previously held sole-named or joint-named Family+ account in the past 12 months prior to the month of Family+ account opening.
7. Specific Customers must (i) subscribe designated investment products with an accumulated investment amount of HKD100,000 or above; or (ii) complete an accumulated premium transaction amount of HKD100,000 or above (after discount) for the Eligible Policy, and the amounts cannot be combined for calculation. Specific Customers must successfully open a Family+ account and apply for the Designated Life Insurance Plans (if applicable) within the same month of Prestige Banking account opening / upgrading, and the accumulated subscription amount of designated investment product or the accumulated transaction amount of insurance product reaches HKD100,000 or above from the month of Prestige Banking account opening / upgrading until the last day of the third month after Prestige Banking account opening / upgrading. Each Specific Customer can enjoy up to HKD500 cash reward and can only enjoy the offer once only.
8. Eligible customers who newly successfully opened or upgraded to Prestige Banking through Hang Seng Personal Banking mobile app (Not applicable to Prestige Banking accounts opened via the Branch Assistant Mode with the Hang Seng Personal Banking mobile app)/Hang Seng Personal e-Banking within the promotion period (i.e. on or before 30 September 2025) and fulfill the requirements of the Prestige "Total Relationship Balance" Reward can enjoy HKD300 cash reward.
9. The promotion period of “Investment Service Lucky Draw Offer“ is from 1 October 2025 to 31 December 2025 (“Promotion Period”). New Customers, who successfully open Prestige Banking, fund-in HKD100,000 with any part of fund-in being conducted via FPS or Payment Connect within Promotion Period, could earn 1 lucky draw chance to win a HK$10,000 Apple Store gift card(20 winners in total) or a God of Wealth Gold Plate (5-gram) (20 winners in total). Terms and Conditions apply. Please visit hangseng.com/invpromo for details.
   New Customers exclude:
   1. existing customers who are holding any Hong Kong dollars/foreign currency savings, current, time deposit accounts or any Integrated Accounts at the Bank (including Prestige Private Banking, Prestige Banking, Preferred Banking and any other Integrated Account) (the “Existing Customer(s)”), or
   2. customers who have held any of the above account with the Bank in the previous 12 months prior to the account opening month, or
   3. customers whose accounts mentioned above have been terminated in any period.
10. The offer of Free Shares Reward is provided by Hang Seng Bank. (the “Bank”) However, please note that Tracker Fund (stock code: 2800) (the “ETF”) is managed by Hang Seng Investment Management Limited (which is a wholly-owned subsidiary of the Bank), the ETF’s Index Provider, one or more of the Participating Dealers and/or market makers currently also include members of the HSBC Group. Please refer to the prospectus documents of the ETF for details of the conflicts of interest in respect of the ETF that may arise (and the relevant product details including the risk disclosures). This promotion and the offer of Free Shares Reward do not represent, and should not be construed as, any investment advice from the Bank and the Bank has not taken into consideration the individual circumstances of any customers. Investment involves risks. There can be no guarantee, and no representation is made, on the performance of the Free Shares or as to whether losses would be incurred/profit would be made from the Free Shares. Customers must make their investment decisions in light of their own investment objectives, investment experience, financial situation or other needs etc., and (where necessary) should consult their own professional advisers before making any investment decisions. Also, please note the relevant risks related to trading of odd lots.
11. Please refer to promotion page for the calculation of Eligible New Fund Balance. Terms and Conditions apply. Foreign exchange involves exchange rate risk. For details, please visit hangseng.com/stockoffer.
12. The promotion period is from 1 October 2025 to 31 December 2025, both dates inclusive. During the first 2 calendar months upon account opening or upgrade, Eligible Customers who successfully set up 3-month USD/AUD/CAD/GBP/NZD/CNY time deposit(s) via Hang Seng Online Banking with “Eligible New Fund Balance” and reach the specified accumulative time deposit amount will be entitled to up to JPY6,000 Cash reward. "Eligible New Fund Balance" refers to the incremental balance when comparing the latest deposit balance with the balance of the same currency as of 15 calendar days ago, after deduction of the sum of principal amount which has been entitled to new fund offer of Time Deposit within the last 15 calendar days (including today). The balance of all accounts, including Savings Accounts, Current Accounts and Time Deposits of Hong Kong Dollar and foreign currencies (whether accounts in sole name or joint name), will be counted towards the calculation of "Eligible New Fund Balance". The Bank reserves the right of final decision should there be any dispute in the definition of "Eligible New Fund Balance". Foreign exchange involves exchange rate risk. Terms and conditions apply.
13. The promotion period of FamilyPower Multi-Currency Life Insurance Plan 2 is from 24 November 2025 to 31 December 2025, both dates inclusive. Terms and Conditions apply. For detail, please visit hangseng.com/lifeinsurance Please note relevant product, credit risks and early surrender loss. For detail, please contact our branch staff or visit hangseng.com/familypower. This plan is underwritten by Hang Seng Insurance Company Limited.
14. If you enroll the Plan in foreign currency, all premium payable and policy benefits of the Plan will be recorded in the corresponding foreign currency. Since the two-way exchange of foreign currency and Hong Kong dollar bears the risk of exchange rate fluctuation, you should consider exchange rate risk before making the decision to enroll in the Plan. If you pay the premium or receive policy benefits in Hong Kong dollars, Hang Seng Insurance will convert the relevant amount from Hong Kong dollars to the corresponding foreign currency or from the corresponding foreign currency to Hong Kong dollars at the market-based prevailing exchange rate on the date your premium is processed, or your policy benefits are settled. The exchange rate applicable at the relevant time is determined by the Company and would be varied from time to time. The foreign currency exchange rate can go up or down. If you pay the premium in Hong Kong dollars, when the corresponding foreign currency appreciates against the Hong Kong dollars, the annual premium payable in Hong Kong dollars at the subsequent Policy Years would be higher than initial annual premium. If you settle the policy benefits in Hong Kong dollars and the corresponding foreign currency depreciates against the Hong Kong dollars when your policy benefits are settled in Hong Kong dollars, you could lose a substantial portion of your policy benefit value in Hong Kong dollars, please refer to product brochure for details.Starting from the 3rd Policy Anniversary or after the Payment Cessation Date (whichever is later), if your Policy is not under assignment and there is no Indebtedness under the Policy, policyholder may apply to switch the Policy Currency of your Policy to a different available currency up to 3 times per Policy Year and subject to our approval. No administration charge or market value adjustment will be applied. The Company shall have the absolute right and discretion to determine whether to accept or reject any application for exercising the Currency Switch Option, please refer to product brochure for details.
15. Starting from the 5th Policy Anniversary or after the Payment Cessation Date (whichever is later),policyholder may request to exercise the Regular Withdrawal Option by reducing the Policy Amount in an annual or monthly frequency and one Regular Withdrawal Recipient can be designated, subject to our  approval. The Company shall have the absolute right and discretion to determine whether to accept or reject any application for exercising the Regular Withdrawal Option, please refer to product brochure for details.
16. The designated Family Mental Care Benefit Recipient will be paid a Family Mental Care Benefit, which equals to the Designated Percentage of Family Mental Care Benefit (determined by the Policyholder that such percentage could be 10% to 100%) multiplied by Guaranteed Cash Value plus Special Dividend (if any) and Policy Value Management Balance (if any) as at the date of approval of such claim if the Life Insured is diagnosed as a Mentally Incapacitated Person or diagnosed of Severe Dementia, in accordance with the policy provisions. Any Indebtedness shall be deducted from the Family Mental Care Benefit at the time of payment. The Company shall have the absolute right and discretion to determine whether to accept or reject any application for exercising the Family Mental Care Benefit Option, please refer to product brochure for details.
17. The promotion period is from 1 October 2025 to 31 December 2025. Terms and conditions apply. Investment involves risk. Please contact our branch staff or visit hangseng.com/invpromotion for details.
18. The promotion period is from 2 October 2025 to 31 December 2025, for new eligible payroll customers who register for the offer via Hang Seng Mobile App. Terms and conditions apply, please visit hangseng.com/usage7 for details.
19. The promotion period is from 1 October 2025 to 31 December 2025, for eligible customers with Eligible Incremental Balance of designated currencies. Savings rate is for reference only. Foreign exchange involves exchange rate risk. Terms and conditions apply. Please visit hangseng.com/depositspromo7 for details.
20. From 30 April 2025 till 31 December 2025, eligible payroll customers who conduct the following transactions through our online trading channels can enjoy $0 brokerage fee offer: (a) buy HK ETFs via using the securities accounts under the Integrated Accounts (sole/joint-named) of the Bank; and (b) buy US stocks via using the securities accounts under the sole-named Integrated Accounts of the Bank. “Online trading channels” include Hang Seng Personal e-Banking, Hang Seng Personal Banking mobile app and Hang Seng Invest Express mobile app (US stocks trading can only be conducted via Hang Seng Invest Express). “HK ETFs” refer to all ETFs listed and traded on The Stock Exchange of Hong Kong Limited (“SEHK”). “US stocks” refer to Common Stocks (excluding warrants), Exchange Traded Funds (ETFs) and American Depository Receipts (ADRs) traded on New York Stock Exchange (NYSE), Nasdaq Global Market (NASDAQ), NYSE Amex Equities Market (AMEX) and NYSE ARCA.Investment involves risks. Services and offers are subject to terms and conditions. Please visit hangseng.com/stockoffer for more details of the offer.
21. Eligible payroll customers who have successfully applied for the private residential mortgage loan during 1 October 2025 – 31 December 2025 and drawn down the mortgage loan amount (must be HKD 3,000,000 or above) before 30 June 2026 and also maintain a valid payroll record on 30 September 2026 will be entitled to additional cash rebate. Terms and Conditions apply, please visit hangseng.com/usage9 for details. To borrow or not to borrow? Borrow only if you can repay!
22. The promotion period is from 16 May 2025 to 15 January 2026. Terms and conditions apply. Customers are required to register for the offer. Please visit hangseng.com/promotion for more details during the promotion period. To borrow or not to borrow? Borrow only if you can repay!
23. The promotion period is from 1 October 2025 to 31 December 2025. The offer is applicable to new or existing Prestige Private /Prestige Banking customers. Terms and conditions apply to the offer. Investment involves risks. Please contact our branch staff or visit hangseng.com/invpromotion for details.
24. The promotion period is from 1 October 2025 to 31 December 2025. 0% Fund Subscription Fee offer is only applicable to Prestige Private, Prestige Banking, Preferred Banking and Integrated Account customers who newly opened an Investment Fund Account (under the account number suffix of 382) during the Promotion Period. The Fund Unit offer is applicable to the first 3,000 New Investment Funds Account (Account suffix 382) of Prestige Private and/or Prestige Banking customers, successfully open Investment Funds Account during the Promotion Period whilst holding a valid Risk Profiling Questionnaire record with risk tolerance level between 1 and 5. Investment involves risks. Please visit hangseng.com/fundoffer for details.
25. The promotion period is from 1 October 2025 to 31 December 2025. Terms and conditions apply to the offer. Investment involves risks. For details, please contact our branch staff or visit hangseng.com/invfund.
26. The promotion period is from 1 October 2025 to 31 December 2025. For details, please visit hangseng.com/stockoffer. “New Securities Customers” (including all the account holders of the New Securities Account) means customers who must not hold any securities account (personal/ joint) with the Bank within a period of 6 months preceding the account opening date. Investment involves risks. Terms and Conditions apply.
27. The promotion period is from 1 January 2025 to 31 December 2025. For details, please visit hangseng.com/stockoffer. Investment involves risks. Terms and Conditions apply to the offers.
28. The promotion period of eCancerPro Insurance Plan and eFamilyPro Life Insurance Plan Offers is from 1 October 2025 to 31 December 2025. Terms and Conditions apply. Please note relevant product, credit risks and early surrender loss. For details, please contact us at 2998 8038 or please visit hangseng.com/ins-discount. This plan is underwritten by Hang Seng Insurance Company Limited.
29. The promotion period is from 1 October 2025 to 31 December 2025. Terms and conditions apply to promotion offer and insurance plan. Please note the relevant product risks. The above general insurance plan is underwritten by Chubb Insurance Hong Kong Limited. Please call our hotline at (852) 2998 9888 for the details. For the Terms and Conditions of the promotion offer, please visit hangseng.com/gi2.
30. The promotion period is from 2 October to 31 December 2025. For exchange of designated currencies and set up of 1-week / 1-month time deposit at the same time with designated transaction amount. The above interest rate offers are quoted with reference to the interest rates offered by the Bank on 2 October 2025 and are for reference only. The relevant interest rates will be subject to revision based on the prevailing market conditions. Terms and conditions apply. Visit hangseng.com/forexoffer for more details.
31. Promotion period of the offer is now till 31 Dec 2025. Terms and conditions apply, please visit hangseng.com/mcy_debit for details.
32. $0 fees on foreign currency transaction and cash withdrawal from Hang Seng and HSBC Group ATM networks. When withdrawing cash overseas from non-HSBC Group ATM networks, local banks may charge an additional fee.
33. Terms and conditions apply. For details, please visit to Hang Seng Bank Website hangseng.com/psewmc .
34. For a full list of Mobile Account Opening eligibility requirements, please visit Hang Seng Bank Website > Banking > Account Opening > Mobile Account Opening > FAQs.

Important Notes

Risk Profiling Questionnaire:

The Risk Profiling Questionnaire is provided by the Bank and is intended to help the customer understand his/her risk profile and investment needs. The Bank makes no guarantee, representation or warranty and accepts no responsibility or liability as to the accuracy or completeness of the information or recommendation given. The suggestions are derived from information that the customer has provided to the Bank. The suggestions are designed to meet the needs discussed in this test and are in line with the customer’s attitude towards risk. The suggestions are for the customer’s consideration when making his/her own investment decisions. The suggestions are not an offer to sell or a solicitation to buy any financial products and the suggestions should not be considered as investment advice.

Life Insurance Plans:

The above information is intended as a general summary of information for reference only. Please refer to the promotion leaflets/flyers and contracts for the important information such as detailed coverage, exact Terms and Conditions and exclusions of the relevant Life Insurance Plans. Please refer to the product brochures for the relevant product risks. The above Life Insurance Plans are underwritten by Hang Seng Insurance Company Limited. Hang Seng Insurance Company Limited is authorised and regulated by the Insurance Authority of the HKSAR. Hang Seng Bank Limited ("Hang Seng Bank") is an insurance agent authoriszed by Hang Seng Insurance Company Limited and the insurance products are products of Hang Seng Insurance Company Limited but not Hang Seng Bank. In respect of an eligible dispute (as defined in the Terms of Reference for the Financial Dispute Resolution Centre in relation to the Financial Dispute Resolution Scheme) arising between Hang Seng Bank and you out of the selling process or processing of the related insurance product transaction, Hang Seng Bank will enter into a Financial Dispute Resolution Scheme process with you; however any dispute over the contractual terms of the insurance products should be resolved between Hang Seng Insurance Company Limited and you directly.

Note: The benefits and/or returns mentioned throughout this material are not guaranteed and for illustrative purpose only. The actual future amounts of benefits and/or returns may be lower than or higher than the currently quoted benefits and/or returns. The policyholder is subject to the credit risk of "Hang Seng Insurance". If the policyholder discontinues and/or surrenders this policy in early policy years, the amount of benefits he/she will get back may be considerably less than the total premiums he/she has paid. All details regarding policy surrender should be referred to the relevant policy provisions.

General Insurance Plans:

The above general insurance plan ("this Plan") is underwritten by Chubb Insurance Hong Kong Limited ("Chubb") which is authorised and regulated in Hong Kong SAR by the Insurance Authority. Chubb reserves the right of final approval of the policy issuance. Hang Seng Bank Limited ("Hang Seng Bank") is registered as an insurance agency by the Insurance Authority (License No.: FA3168) and authorised by Chubb for distribution of this Plan. This Plan is a product of Chubb and not Hang Seng Bank. Upon application to this Plan, insurance premium will be payable to Chubb, and Chubb will provide Hang Seng Bank with commission and performance bonus as remuneration for distribution of this Plan. The existing staff remuneration policy on sales offered by Hang Seng Bank takes into account various aspects of the staff performance instead of focusing solely on the sales amount.

In respect of an eligible dispute (as defined in the Terms of Reference for the Financial Dispute Resolution Centre in relation to the Financial Dispute Resolution Scheme) arising between Hang Seng Bank and the customer out of the selling process or processing of the related transaction, Hang Seng Bank is required to enter into a Financial Dispute Resolution Scheme process with the customer; however, any dispute over the contractual terms of the insurance product, underwriting, claims and policy service should be resolved directly between Chubb and the customer.

The above information is intended to be a general summary for reference only. Please refer to the policy wording for exact terms, conditions, details of the exclusions and relevant product risks.

Risk Disclosure

Risk Disclosure of Investment Funds:

• Investors should note that all investments involve risks (including the possibility of loss of the capital invested), prices or value of investment fund units may go up as well as down and past performance information presented is not indicative of future performance. Investors should read carefully and understand the relevant offering documents of the investment funds (including the fund details and full text of the risk factors stated therein) and the Notice to Customers for Fund Investing before making any investment decision. Investment funds are investment products and some may involve derivatives. Investors should carefully consider their own circumstances whether an investment is suitable for them in view of their own investment objectives, investment experience, preferred investment tenor, financial situation, risk tolerance abilities, tax implications and other needs, etc., and should understand the nature, terms and risks of the investment products. Investors should obtain independent professional advice if they have concerns about their investment.
• The risks for funds which are index funds include but not limited to:
  - Tracking error risk: There can be no assurance that the performance of the relevant fund will be identical to the performance of the relevant index. Factors such as the fees and expenses borne by the relevant fund, the time differences associated with portfolio re-balancing, the prices at which the constituent stocks of the relevant index are acquired or disposed by the relevant fund, the market condition at the relevant time of acquisition or disposal, the index-tracking strategies or financial derivative instruments used will affect the performance of such fund relative to the relevant index.
  - Passive investment risk: Fund manager does not have any discretion to select stocks individually or to take defensive positions in declining markets or changes in the composition of the index. Hence, any fall in the relevant index will result in corresponding fall in the value of the relevant fund. The composition of the relevant index may change and stocks currently comprising the relevant index may subsequently be delisted. Other stocks may also be added subsequently to become constituent stocks of the relevant index.
  - Concentration risk: The relevant fund may be concentrated in a single or particular sector(s)or single country/ region. The performance of the relevant fund could depend substantially on the performance of the relevant single or particular sector(s)/market(s) and the relevant fund is likely to be more volatile than a broad-based fund as it is more susceptible to adverse conditions in the relevant single or particular sector(s) / market (s). In seeking to reflect the weightings of constituent stocks of the relevant index, investments of the relevant fund may be concentrated in a single constituent stock or several constituent stocks. The performance of the relevant index and the fund may be significantly affected by the price fluctuation of one or several of the constituent stocks of the relevant index.
• The risks for funds which are bond funds, including but not limited to the credit/default risks of the issuers of the bonds in which the bond funds invest, interest rate risk and liquidity risk etc.

Risk Disclosure of Bond and Certificate of Deposit Product:

• Bonds and Certificates of Deposit (CDs) are investment products. The investment decision is yours but you should not invest in a bond/CD unless the intermediary who sells it to you has explained to you that the bond/CD is suitable to you having regard to your financial situation, investment experience and investment objectives. Your intermediary is under a duty to assure that you understand the nature and risks of this product, and that you have sufficient net worth to be able to assume the risks and bear the potential losses of trading in this product.
• Bonds are not deposits and should not be treated as substitute for conventional time deposits.
• Certificate of Deposit is not a protected deposit and is not protected by the Deposit Protection Scheme in Hong Kong.
• Investors who purchase bonds/CDs are exposed to the credit risk of the issuer and guarantor (if any) of the bonds/CDs. There is no assurance of protection against a default by the issuer/guarantor in respect of the repayment obligations. In the worst case scenario, any failure by the issuer and the guarantor (if any) to perform their respective obligations under the bonds/CDs when due may result in a total loss of all of your investment.
• Renminbi (RMB) is not a freely convertible currency. As such, investors trading bonds and/or CDs denominated in RMB are subject to additional risks (such as currency risk).
• The above is not an exhaustive list of risk factors. Please refer to the section on "Risk Factors" in the relevant "Bond / Certificate of Deposit Trading Services" Factsheet to understand other risk factors applicable to bonds and CDs.
• The information displayed does not constitute nor is it intended to be construed as any professional advice, offer, solicitation or recommendation to deal in Bonds / CDs. Investors should be aware that all investments involve risks (including the possibility of loss of the capital invested). The prices of Bonds and CDs may go up as well as down and past performance is not indicative of future performance. Investors should not only base on this information alone to make investment decisions, and should carefully consider whether an investment is suitable for them in view of their own investment objectives, investment experience, investment tenor, financial situation, risk tolerance abilities, tax implications and other needs, etc., and should read the relevant product offering documents and terms and conditions (including the full text of the risk factors therein) in detail before making any investment decisions. Investors should obtain independent professional advice if they have concerns about their investment.
• No guarantee, representation, warranty or undertaking, express or implied, is made as to the fairness, accuracy, timeliness, completeness or correctness of any general financial and market information, news services and market analysis, projections and/or opinions ("Market Information") provided above and the basis upon which any such Market Information have been made, and no liability or responsibility is accepted by the Bank in relation to the use of or reliance on any such Market Information whatsoever provided in the webinar.
• Investors must make their own assessment of the relevance, accuracy and adequacy of the information provided and make such independent research/investigations as they may consider necessary or appropriate for the purpose of such assessment. The Bank does not make any representation or recommendation or assessment as to whether or not any of the investment(s) mentioned are suitable or applicable to any persons and thus shall not be held responsible in this regard.

Risk Disclosure of Equity Linked Investments ("ELIs")

• Equity Linked Investments ("ELIs") involve derivatives. You should not only base on this material alone to make any investment decisions. The investment decision is yours and you should not invest in ELIs unless the intermediary who sells it to you has explained to you that the product is suitable for you having regard to your financial situation, investment experience and investment objectives.
• ELIs are considered as a complex product and you should exercise caution in relation to ELIs. The market value of the ELIs may fluctuate and you may sustain a total loss of their investment. You should therefore ensure that you read and understand the nature of the ELIs and the relevant offering documents of the ELIs (including the full text of the risk factors therein) and, where necessary, seek independent professional advice, before making any investment decisions.
• Liquidity risk - ELIs are designed to be held to its maturity. You may not be able to sell your investment in the ELIs before maturity. If you try to sell the ELIs before maturity, the amount you receive may be substantially less than the investment amount.
• Credit risk of the ELI issuer - ELIs constitute general unsecured and unsubordinated contractual obligations of the issuer. When you buy ELIs, you will be relying on the creditworthiness of the ELI issuer and of no other person. You have no rights under the terms and conditions of ELIs against any issuer of any linked stock. If the relevant ELI issuer becomes insolvent or default on its obligations under the ELIs, in the worst case scenario, you could lose substantial part or all of the capital invested. ELIs may be terminated early by the Issuer.
• Some ELIs are partially capital protected at maturity provided that you hold the ELIs until maturity and the ELIs are not otherwise early terminated.
• Investing in ELIs is not the same as investing in the linked reference asset(s) directly.
• Not covered by the Investor Compensation Fund - ELIs are not traded on any markets operated by Hong Kong Exchanges and Clearing Limited or any other stock exchanges. There may not be an active or liquid secondary market.
• The above is not an exhaustive list of risk factors. For details, please refer to the offering documents.

Risk Disclosure of Structured Notes

• Structured notes involve derivatives. You should not only base on this material alone to make any investment decisions. The investment decision is yours and you should not invest in the product unless the intermediary who sells it to you has explained to you that the product is suitable for you having regard to your financial situation, investment experience and investment objectives and you fully understand and are willing to assume the risks associated with it.
• Structured notes are considered as a complex product and you should exercise caution in relation to Structured note. The market value of the structured notes may fluctuate and investors may sustain a total loss of their investment. You should therefore ensure that you read and understand the nature of structured notes and the relevant offering documents of the structured notes (including the full text of the risk factors therein) and, where necessary, seek independent professional advice, before making any investment decisions.
• Credit risk of the Issuer - structured notes constitute general unsecured and unsubordinated contractual obligations of the Issuer. When you buy structured notes, you will be relying on the creditworthiness of the Issuer and of no other person. You have no rights under the terms and conditions of the structured notes against any issuer of any linked underlying(s). If the Issuer becomes insolvent or default on its obligations under the product, in the worst case scenario, you could lose substantial part or all of the capital invested. The structured notes may be terminated early by the issuer.
• Some structured notes are 100% capital protected at maturity provided that it is not otherwise early terminated by the Issuer
• Investing in structured notes are not the same as investing in the linked reference asset(s) directly.
• The structured notes are not normal time deposits, and they are not protected by the Deposit Protection Scheme in Hong Kong.
• Not covered by the Investor Compensation Fund – structured notes are not traded on any markets operated by Hong Kong Exchanges and Clearing Limited or any other stock exchanges. There may not be an active or liquid secondary market.
• The above is not an exhaustive list of risk factors. For details, please refer to the offering documents.

Risk Disclosure of “MaxiInterest” Investment Deposit

• “MaxiInterest” Investment Deposit (“MXI”) is a structured product involving derivatives. You should not only base on this material alone to make any investment decisions. The investment decision is yours and you should not invest in MXI unless the intermediary who sells it to you has explained to you that MXI is suitable for you having regard to your financial situation, investment experience and investment objectives and you fully understand and are willing to assume the risks associated with it. You should therefore ensure that you read and understand the nature of the MXI and the relevant offering documents of the MXI (including the full text of the risk factors therein), where necessary, seek independent professional advice, before making any investment decisions
• MXI is embedded with FX options. Option transactions involve risks, especially when selling an option. Although the premium received from selling an option is fixed, you may sustain a loss well in excess of such premium amount, and the loss could be substantial.
• You should note that MXI is not normal time deposit and thus should not be considered as normal time deposit or its alternative. It is not a protected deposit and is not protected by the Deposit Protection Scheme in Hong Kong.
• Earnings on MXI are limited to the nominal interest payable and it is only payable upon maturity. As the principal and the earning will be paid in the Deposit Currency or the Linked Currency, whichever has depreciated against the other, investors will have to bear the potential losses due to currency depreciation, which may be substantial. If MXI is withdrawn before maturity, investors will also have to bear the costs involved. Such losses and costs may reduce the earnings and the principal amount of MXI.
• You will be relying on the Bank’s (as the issuer) creditworthiness. MXI is not secured by any collateral. If the Bank becomes insolvent or default on its obligations under MXI, in the worst case scenario, you could suffer a total loss of your investment amount.
• MXI is not listed on any stock exchange and is not covered by the Investor Compensation Fund.
• Investing in MXI is not the same as buying the linked currency directly.
• Renminbi (RMB) is subject to foreign exchange control by the PRC government and thus investors investing in the MXI involving RMB are subject to the currency risk of RMB.
• Certain Terms and Conditions (including some of the key dates) of MXI can be adjusted by the Bank in certain circumstances. The MXI may be terminated early by the Bank. This might have a negative impact on the product’s return.

Risk Disclosure of Currency-Linked Capital Protected Investment Deposit

• Currency-Linked Capital Protected Investment Deposit (“CPI”) is a structured product involving derivatives. You should not only base on this material alone to make any investment decisions. The investment decision is yours and you should not invest in the CPI unless the intermediary who sells it to you has explained to you that the product is suitable for you having regard to your financial situation, investment experience and investment objectives and you fully understand and are willing to assume the risks associated with it. You should therefore ensure that you read and understand the nature of the CPI and the relevant offering documents of the CPI (including the full text of the risk factors therein) and, where necessary, seek independent professional advice, before making any investment decisions.
• CPI is embedded with FX options. Option transactions involve risks, even when buying an option. The option’s value might become worthless if the market moves against your expectation.
• You should note that CPI is not a normal time deposit and thus should not be considered as normal time deposit or its alternative. It is not a protected deposit and is not protected by the Deposit Protection Scheme in Hong Kong.
• You should understand that the Principal of the CPI is protected only when it is held to maturity and you will be relying on the Bank’s (as the issuer) creditworthiness. CPI is not secured by any collateral. If the Bank becomes insolvent or default on its obligations under the CPI, in the worst case scenario, you could suffer a total loss of your investment amount.
• CPI is not listed on any stock exchange and is not covered by the Investor Compensation Fund.
• Investing in CPI is not the same as buying the Underlying Currency Pair directly.
• Renminbi (RMB) is subject to foreign exchange control by the PRC government and thus investors investing in the CPI involving RMB are subject to the currency risk of RMB.
• Certain Terms and Conditions (including some of the key dates) of CPI can be adjusted by the Bank. The CPI may be terminated early by the Bank. This might have a negative impact on the product’s Return / Coupon (if any).

Risk Disclosure of Securities Investment:

Investors should note that investment involves risks. The prices of securities fluctuate, sometimes dramatically. The price of a security may move up or down, and may become valueless. It is as likely that losses will be incurred rather than profit made as a result of buying and selling securities.
Investors should note that investing in different Renminbi-denominated securities and products involves different risks (including but are not limited to currency risk, exchange rate risk, credit risk of issuer / counterparty, interest rate risk, liquidity risk (where appropriate)). The key risks of investing in securities via the Stock Connect Northbound Trading include:

• Once the respective quota is used up, trading will be affected or will be suspended.
• Stock Connect Northbound Trading will only operate on days when both markets are open for trading and when banks in both markets are open on the corresponding settlement days. Investors should take note of the days the Stock Connect Northbound Trading is open for business and decide according to their own risk tolerance whether or not to take on the risk of price fluctuations in securities during the time when Stock Connect Northbound Trading is not trading.
• When a security is recalled from the scope of eligible securities for trading via Stock Connect Northbound Trading, that security can only be sold but NOT bought.
• Investors will be exposed to currency risk if conversion of the local currency into RMB is required.

Foreign securities carry additional risks not generally associated with securities in the domestic market. The value or income (if any) of foreign securities may be more volatile and could be adversely affected by changes in many factors. Client assets received or held by the licensed or registered person outside Hong Kong are subject to the applicable laws and regulations of the relevant overseas jurisdiction which may be different from the Securities and Futures Ordinance (Cap.571) and the rules made thereunder. Consequently, such client assets may not enjoy the same protection as that conferred on client assets received or held in Hong Kong.

Risk Disclosure of Exchange Traded Fund ("ETF") investment

Investors should note that ETF is different from a typical unit trust and many factors will affect its performance. In general, the market price per ETF unit may be significantly higher or lower than its net asset value per unit due to market demand and supply, liquidity, and scale of trading spread in the secondary market and will fluctuate during the trading day. ETF is different from stocks, investors should read the offering documents of the relevant ETF and understand the features and risks of ETF etc.

Risk Disclosure for TraHK

• The Tracker Fund of Hong Kong ("TraHK") is an exchange-traded fund designed to provide investment results that closely correspond to the performance of the Hang Seng Index ("Index") but its return may deviate from that of the Index.
• Investment involves risk, including risks of concentration of investments in shares in constituent companies of the Index, performance of the Index, economic, political and social developments, risks relating to investment in Hong Kong-listed stocks, and dual counter risks. Investors may lose part or all of their investments.
• Due to fees and expenses of TraHK, liquidity of the market and tracking strategy adopted by the Manager, TraHK's return may deviate from that of the Index.
• The trading price of TraHK may differ from the underlying net asset value ("NAV") per unit.
• TraHK may not be suitable for all investors. Investors should not invest based on this website only. Investors should read TraHK's prospectus including all risk factors, consider the product features, their own investment objectives, risk tolerance level and other factors, and seek independent financial and professional advice as appropriate prior to making any investment.
• The performance of TraHK, the NAV per unit and the performance by the manager and the trustee of their respective obligations are not guaranteed by the HKSAR Government. The HKSAR Government has given no guarantee or assurance that the investment objective of TraHK will be met.

RMB Currency Risk

Renminbi ("RMB") is subject to exchange rate risk. Fluctuation in the exchange rate of RMB may result in losses in the event that the customer subsequently converts RMB into another currency (including Hong Kong Dollars). Exchange controls imposed by the relevant authorities may also adversely affect the applicable exchange rate. RMB is currently not freely convertible and conversion of RMB may be subject to certain policy, regulatory requirements and/or restrictions (which are subject to changes from time to time without notice). The actual conversion arrangement will depend on the policy, regulatory requirements and/or restrictions prevailing at the relevant time.

Foreign Exchange Risk

Foreign Exchange involves Exchange Rate Risk. Fluctuations in the exchange rate of a foreign currency may result in gains or loss of principal in the event that the customer converts the deposits from Hong Kong Dollar or foreign currency to another currency and/or in the event that the customer converts a foreign currency time deposit to another currency (including Hong Kong Dollar) upon maturity.

Disclosure of Information of Life Insurance Plan

FamilyPower Multi-Currency Life Insurance Plan 2 ("the Plan") is a life insurance plan and is not equivalent or similar to any kind of bank deposit. It is underwritten by Hang Seng Insurance Company Limited (“Hang Seng Insurance”).
The above information is a product summary of information for reference only. The Plan is intended only for sale in the Hong Kong SAR. It shall not be construed as an offer to sell or solicitation of an offer or recommendation to purchase or sale or provision of any products of Hang Seng Insurance. Please refer to the promotion leaflets/flyers and contracts for the important information such as detailed coverage, exact Terms and Conditions and exclusions of the Plan. Please refer to the product brochure for the relevant product risks.
The Plan above is underwritten by Hang Seng Insurance. Hang Seng Insurance is authorised and regulated by the Insurance Authority of the HKSAR. Hang Seng Bank is an insurance agent authorised by Hang Seng Insurance and the insurance products are the products of Hang Seng Insurance but not Hang Seng Bank. In respect of an eligible dispute (as defined in the Terms of Reference for the Financial Dispute Resolution Centre in relation to the Financial Dispute Resolution Scheme) arising between Hang Seng Bank and you out of the selling process or processing of the related insurance product transaction, Hang Seng Bank will enter into a Financial Dispute Resolution Scheme process with you; however any dispute over the contractual terms of the insurance products should be resolved between Hang Seng Insurance and you directly. If you surrender the Policy after the expiry of the cooling-off period, the surrender proceeds to be received may be significantly less than the Total Premiums Paid. Please refer to the illustration summary of this Plan for the projected surrender values.

The benefits and/or returns mentioned throughout this material are not guaranteed and for illustrative purpose only. The actual future amounts of benefits and/or returns may be lower than or higher than the currently quoted benefits and/or returns. The policyholder is subject to the credit risk of “Hang Seng Insurance”. If the policyholder discontinues and/or surrenders this policy in early policy years, the amount of benefits you will get back may be considerably less than the total premiums you have paid. All details regarding policy surrender should be referred to the relevant policy provisions.