Investment involves risk (including the possibility of loss of the capital invested). Prices of investment products may go up as well as down and may even become valueless. Past performance information presented is not indicative of future performance. Investors should not only base on this marketing material alone to make any investment decision, but should read in detail the offering documents and the Risk Disclosure Statement of the relevant investment products.

Start your wealth journey with simple 2 steps

Hang Seng Bank provides comprehensive investment products, including stocks, funds, foreign currency investments, bonds etc., to cater to your investment needs in every aspect, and allow you to grasp wealth accumulation opportunities.
2 steps to kick-start your investment: After activating your investment accounts in one click, complete the “Risk Profiling Questionnaire” to understand your personal risk tolerance level, enjoy multiple rewards!
Step 1

Activate your investment accounts to enjoy fabulous rewards

Step 2

Complete/ update your “Risk Profiling Questionnaire”

Step 1

Activate your investment accounts to enjoy fabulous rewards

Step 2

Complete/update your “Risk Profiling Questionnaire”

Activate the following investment accounts in one click with Hang Seng Mobile App, which takes only a few minutes1 to activate an account. Furthermore, customers who successfully activate the accounts can enjoy various fabulous rewards.
Investment—it’s just that easy!

Multiple rewards for
investment account opening

Activate Securities Account
3-month unlimited $0 brokerage fee for trading HK stocks/A-shares/US stocks
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Activate Investment Funds Account
0% fund subscription fee offer
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Activate SimplyFund Account
Get fund units with value of HKD20 upon successful account opening
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Activate Monthly Investment Plan for Stocks Account
First year handling fee waiver offer
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After successfully activating investment accounts, remember to proceed with the step 2, which involves completing the "Risk Assessment Questionnaire" to understand your risk tolerance and needs.
Take your second step of investment by completing the “Risk Profiling Questionnaire” to understand your personal risk tolerance level!

“Risk Profiling Questionnaire” allows you to get a good grasp of your risk tolerance level and investment attributes. Make sure the assessments are updated regularly to help you gain a better understanding of your current status and needs. Valid “Risk Profiling Questionnaire” records are required before subscribing for any investment products.

How to complete / update “Risk Profiling Questionnaire” via online

Hang Seng Personal e-Banking
Logon to Hang Seng Personal e-Banking＞Click “Investments”＞“Risk Profiling Questionnaire”＞“Update Now”
risk questionnaire through ebanking


Apart from updating the above-mentioned "Risk Assessment Questionnaire", complete “Investor Protection Assessment” allows you to evaluate if any additional protection is required based on your personal circumstances (including trading experience)2.

How to complete / update “Investor Protection Assessment” via online

Hang Seng Personal Mobile App
Logon to the Hang Seng Personal Mobile App＞Tap “Investments”＞“Risk Profile & Consents”＞“Investor Protection Assessment”＞“OK”
invest questionnaire through app
Hang Seng Personal e-Banking
Logon to the Hang Seng Personal e-Banking＞Click “Investments”＞“Other Related Services”＞“Investor Protection Assessment”＞“OK”
invest questionnaire through ebanking


Learn more

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General Enquiry: 2822 0228
Prestige Private & Prestige customers can contact our 24-hour Wealth Service Team via "Click-to-call" or "Live Chat" on Hang Seng Personal Mobile App, or call hotline for enquires.
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Prestige Private: 2998 8022
Prestige: 2998 9188
Remarks:
  1. Actual time may differ depending on the individual circumstances.
  2. “Investment Protection Assessment” evaluates whether you are a vulnerable customer. Examples of vulnerable customers include customers with disabilities affecting investment decisions (e.g. visually impaired).
    Other examples include:
    • The elderly (aged 65 or above);
    • Illiterate or those with low education level (secondary or below);
    • Those who have limited financial means, who at the same time lack investment experience.
    If you are assessed as a vulnerable customer:
    • You are not allowed to trade specific investment products that are assessed as being not suitable for vulnerable customers.
    • You may choose to go through the investment sales process with sales staff executing your transaction through branch or over the phone under the witness of a companion of yours and/or another sales staff.
    • Your investment sales process for investment transactions executed by sales staff through branch or over the phone will be audio recorded.
The above information is not and should not be considered as an offer or solicitation to deal on any of the investment products and services mentioned herein.
Important information
Risk Disclosure of Investment Funds:
  • Investors should note that all investments involve risks (including the possibility of loss of the capital invested), prices or value of investment fund units may go up as well as down and past performance information presented is not indicative of future performance. Investors should read carefully and understand the relevant offering documents of the investment funds (including the fund details and full text of the risk factors stated therein) and the Notice to Customers for Fund Investing before making any investment decision. Investment funds are investment products and some may involve derivatives. Investors should carefully consider their own circumstances whether an investment is suitable for them in view of their own investment objectives, investment experience, preferred investment tenor, financial situation, risk tolerance abilities, tax implications and other needs, etc., and should understand the nature, terms and risks of the investment products. Investors should obtain independent professional advice if they have concerns about their investment.
Risk Disclosure of Securities Investment:
  • Investors should note that investment involves risks. The prices of securities fluctuate, sometimes dramatically. The price of a security may move up or down, and may become valueless. It is as likely that losses will be incurred rather than profit made as a result of buying and selling securities.
Risk Disclosure of SimplyFund Account:
  • Investors should note that all investments involve risks (including the possibility of loss of the capital invested), prices or value of investment fund units may go up as well as down and past performance information presented is not indicative of future performance. Investors should read carefully and understand the relevant offering documents of the investment funds (including the fund details and full text of the risk factors stated therein) and the Notice to Customers for Fund Investing before making any investment decision. Investment funds are investment products and some may involve derivatives. Investors should carefully consider their own circumstances whether an investment is suitable for them in view of their own investment objectives, investment experience, preferred investment tenor, financial situation, risk tolerance abilities, tax implications and other needs, etc., and should understand the nature, terms and risks of the investment products. Investors should obtain independent professional advice if they have concerns about their investment
  • Not all of the investment funds that are distributed by Hang Seng Bank Limited (the “Bank”) are available here. Only specific funds are available for subscription with this account. If you are looking for other investment funds or investment products, please visit our branches or our websites for more information.
  • In respect of the investment funds available for subscription with this account at the moment, they are provided either by the Bank’s wholly owned subsidiary, Hang Seng Investment Management Limited, or by the Bank’s affiliates HSBC Global Asset Management (Hong Kong) Limited.
Risk Disclosure of Currency-Linked Capital Protected Investment Deposit
  • Currency-Linked Capital Protected Investment Deposit (“CPI”) is a structured product involving derivatives. You should not only base on this material alone to make any investment decisions. The investment decision is yours and you should not invest in the CPI unless the intermediary who sells it to you has explained to you that the product is suitable for you having regard to your financial situation, investment experience and investment objectives and you fully understand and are willing to assume the risks associated with it. You should therefore ensure that you read and understand the nature of the CPI and the relevant offering documents of the CPI (including the full text of the risk factors therein) and, where necessary, seek independent professional advice, before making any investment decisions.
  • CPI is embedded with FX options. Option transactions involve risks, even when buying an option. The option’s value might become worthless if the market moves against your expectation.
  • You should note that CPI is not a normal time deposit and thus should not be considered as normal time deposit or its alternative. It is not a protected deposit and is not protected by the Deposit Protection Scheme in Hong Kong.
  • You should understand that the Principal of the CPI is protected only when it is held to maturity and you will be relying on the Bank’s (as the issuer) creditworthiness. CPI is not secured by any collateral. If the Bank becomes insolvent or default on its obligations under the CPI, in the worst case scenario, you could suffer a total loss of your investment amount.
  • CPI is not listed on any stock exchange and is not covered by the Investor Compensation Fund.
  • Investing in CPI is not the same as buying the Underlying Currency Pair directly.
  • Renminbi (RMB) is subject to foreign exchange control by the PRC government and thus investors investing in the CPI involving RMB are subject to the currency risk of RMB.
  • Certain Terms and Conditions (including some of the key dates) of CPI can be adjusted by the Bank. The CPI may be terminated early by the Bank. This might have a negative impact on the product’s Return / Coupon (if any).
Risk Disclosure of Structured Notes
  • Structured notes involve derivatives. You should not only base on this material alone to make any investment decisions. The investment decision is yours and you should not invest in the product unless the intermediary who sells it to you has explained to you that the product is suitable for you having regard to your financial situation, investment experience and investment objectives and you fully understand and are willing to assume the risks associated with it.
  • Structured notes are considered as a complex product and you should exercise caution in relation to Structured note. The market value of the structured notes may fluctuate and investors may sustain a total loss of their investment. You should therefore ensure that you read and understand the nature of structured notes and the relevant offering documents of the structured notes (including the full text of the risk factors therein) and, where necessary, seek independent professional advice, before making any investment decisions.
  • Credit risk of the Issuer - structured notes constitute general unsecured and unsubordinated contractual obligations of the Issuer. When you buy structured notes, you will be relying on the creditworthiness of the Issuer and of no other person. You have no rights under the terms and conditions of the structured notes against any issuer of any linked underlying(s). If the Issuer becomes insolvent or default on its obligations under the product, in the worst case scenario, you could lose substantial part or all of the capital invested. The structured notes may be terminated early by the issuer.
  • Some structured notes are 100% capital protected at maturity provided that it is not otherwise early terminated by the Issuer.
  • Investing in structured notes are not the same as investing in the linked reference asset(s) directly.
  • The structured notes are not normal time deposits, and they are not protected by the Deposit Protection Scheme in Hong Kong.
  • Not covered by the Investor Compensation Fund – structured notes are not traded on any markets operated by Hong Kong Exchanges and Clearing Limited or any other stock exchanges. There may not be an active or liquid secondary market.
  • The above is not an exhaustive list of risk factors. For details, please refer to the offering documents.
Risk Disclosure of Equity Linked Investments ("ELIs")
  • Equity Linked Investments ("ELIs") involve derivatives. You should not only base on this material alone to make any investment decisions. The investment decision is yours and you should not invest in ELIs unless the intermediary who sells it to you has explained to you that the product is suitable for you having regard to your financial situation, investment experience and investment objectives.
  • ELIs are considered as a complex product and you should exercise caution in relation to ELIs. The market value of the ELIs may fluctuate and you may sustain a total loss of their investment. You should therefore ensure that you read and understand the nature of the ELIs and the relevant offering documents of the ELIs (including the full text of the risk factors therein) and, where necessary, seek independent professional advice, before making any investment decisions.
  • Liquidity risk - ELIs are designed to be held to its maturity. You may not be able to sell your investment in the ELIs before maturity. If you try to sell the ELIs before maturity, the amount you receive may be substantially less than the investment amount.
  • Credit risk of the ELI issuer - ELIs constitute general unsecured and unsubordinated contractual obligations of the issuer. When you buy ELIs, you will be relying on the creditworthiness of the ELI issuer and of no other person. You have no rights under the terms and conditions of ELIs against any issuer of any linked stock. If the relevant ELI issuer becomes insolvent or default on its obligations under the ELIs, in the worst case scenario, you could lose substantial part or all of the capital invested. ELIs may be terminated early by the Issuer.
  • Some ELIs are partially capital protected at maturity provided that you hold the ELIs until maturity and the ELIs are not otherwise early terminated.
  • Investing in ELIs is not the same as investing in the linked reference asset(s) directly.
  • Not covered by the Investor Compensation Fund - ELIs are not traded on any markets operated by Hong Kong Exchanges and Clearing Limited or any other stock exchanges. There may not be an active or liquid secondary market.
  • The above is not an exhaustive list of risk factors. For details, please refer to the offering documents.
Risk Disclosure of “MaxiInterest” Investment Deposit
  • “MaxiInterest” Investment Deposit (“MXI”) is a structured product involving derivatives. You should not only base on this material alone to make any investment decisions. The investment decision is yours and you should not invest in MXI unless the intermediary who sells it to you has explained to you that MXI is suitable for you having regard to your financial situation, investment experience and investment objectives and you fully understand and are willing to assume the risks associated with it. You should therefore ensure that you read and understand the nature of the MXI and the relevant offering documents of the MXI (including the full text of the risk factors therein), where necessary, seek independent professional advice, before making any investment decisions
  • MXI is embedded with FX options. Option transactions involve risks, especially when selling an option. Although the premium received from selling an option is fixed, you may sustain a loss well in excess of such premium amount, and the loss could be substantial.
  • You should note that MXI is not normal time deposit and thus should not be considered as normal time deposit or its alternative. It is not a protected deposit and is not protected by the Deposit Protection Scheme in Hong Kong.
  • Earnings on MXI are limited to the nominal interest payable and it is only payable upon maturity. As the principal and the earning will be paid in the Deposit Currency or the Linked Currency, whichever has depreciated against the other, investors will have to bear the potential losses due to currency depreciation, which may be substantial. If MXI is withdrawn before maturity, investors will also have to bear the costs involved. Such losses and costs may reduce the earnings and the principal amount of MXI.
  • You will be relying on the Bank’s (as the issuer) creditworthiness. MXI is not secured by any collateral. If the Bank becomes insolvent or default on its obligations under MXI, in the worst case scenario, you could suffer a total loss of your investment amount.
  • MXI is not listed on any stock exchange and is not covered by the Investor Compensation Fund.
  • Investing in MXI is not the same as buying the linked currency directly.
  • Renminbi (RMB) is subject to foreign exchange control by the PRC government and thus investors investing in the MXI involving RMB are subject to the currency risk of RMB.
  • Certain Terms and Conditions (including some of the key dates) of MXI can be adjusted by the Bank in certain circumstances. The MXI may be terminated early by the Bank. This might have a negative impact on the product’s return.
Risk Disclosure for FX2 - FX and Precious Metal Trading Services:
  • Foreign exchange and precious metal trading involves a high degree of risk. You may sustain a substantial or even total loss of your initial collateral. Under certain market conditions, you may find it difficult or impossible to liquidate a position of outstanding FX2 Trading Contracts. Placing contingent orders, such as "stop-loss" or "stop-limit" orders, will not necessarily limit your loss at the designated price. In extreme circumstances whereby the market moves significantly against your positions, you may be required to make additional deposits or interest payments within a short period of time to maintain your positions. If you fail to provide the required deposits or interest payments immediately, your positions under all outstanding FX2 Trading Contracts may be closed out without prior notice. You should therefore carefully consider if foreign exchange and precious metal trading is suitable for you in light of your own financial position and investment objectives.
  • Renminbi ("RMB") is subject to foreign exchange control by the PRC government. If your FX2 Trading Contract involves offshore RMB, you will be subject to foreign control and currency risks of RMB.
  • Trading on an electronic trading system may differ from trading on other trading systems or platforms. You will be exposed to risks associated with the system including the failure of hardware and software, which could result in your order not being executed according to your instructions or at all.
  • Investment involves risks. The above risk disclosure cannot disclose all the risks involved. You should read and understand all the relevant documents and risk disclosure (in particular, the Risk Disclosure Statement contained in the relevant application form) before making any investment decision.
  • If you are uncertain of or do not understand the nature of and the risks involved in foreign exchange and precious metal trading, you should seek independent professional advice.
Risk Disclosure for FX and Precious Metal Margin Trading Services:
  • The risk of loss in leveraged foreign exchange and precious metal trading can be substantial. You may sustain losses in excess of your initial margin funds. Placing contingent orders, such as "stop-loss" or "stop-limit" orders, will not necessarily limit losses to the intended amounts. Market conditions may make it impossible to execute such orders. You may be called upon at short notice to deposit additional margin funds. If the required funds are not provided within the prescribed time, your position may be liquidated. You will remain liable for any resulting deficit in your Account. You should therefore carefully consider whether FX and precious metal margin trading is suitable for you in light of your own financial position and investment objectives.
  • Renminbi (RMB) is subject to foreign exchange control by the PRC government. If your Margin Trading Contract involves Offshore Renminbi, you will be subject to foreign control and currency risk of RMB.
  • Trading on an electronic trading system may differ from trading on other trading systems or platforms. You will be exposed to risks associated with the system including the failure of hardware and software, which could result in your order not being executed according to your instructions or at all.
  • Investment involves risks. The above risk disclosure cannot disclose all the risks involved. You should read and understand all the relevant documents and risk disclosure (in particular, the Risk Disclosure Statement contained in the relevant application form) before making any investment decision.
  • You are advised to exercise caution in relation to this webpage. If you are uncertain of or do not understand the nature of and the risks involved in leveraged foreign exchange and precious metal trading, you should seek independent professional advice.
Important Risk Warning of Bond and Certificate of Deposit Product:
  • Bonds and Certificates of Deposit (CDs) are investment products. The investment decision is yours but you should not invest in a bond/CD unless the intermediary who sells it to you has explained to you that the bond/CD is suitable to you having regard to your financial situation, investment experience and investment objectives. Your intermediary is under a duty to assure that you understand the nature and risks of this product, and that you have sufficient net worth to be able to assume the risks and bear the potential losses of trading in this product.
  • Bonds are not deposits and should not be treated as substitute for conventional time deposits.
  • Certificate of Deposit is not a protected deposit and is not protected by the Deposit Protection Scheme in Hong Kong.
  • Investors who purchase bonds/CDs are exposed to the credit risk of the issuer and guarantor (if any) of the bonds/CDs. There is no assurance of protection against a default by the issuer/guarantor in respect of the repayment obligations. In the worst case scenario, any failure by the issuer and the guarantor (if any) to perform their respective obligations under the bonds/CDs when due may result in a total loss of all of your investment.
  • Renminbi (RMB) is not a freely convertible currency. As such, investors trading bonds and/or CDs denominated in RMB are subject to additional risks (such as currency risk).
  • The above is not an exhaustive list of risk factors. Please refer to the section on “Risk Factors” in the relevant “Bond / Certificate of Deposit Trading Services” Factsheet to understand other risk factors applicable to bonds and CDs.
  • The information displayed does not constitute nor is it intended to be construed as any professional advice, offer, solicitation or recommendation to deal in Bonds / CDs. Investors should be aware that all investments involve risks (including the possibility of loss of the capital invested). The prices of Bonds and CDs may go up as well as down and past performance is not indicative of future performance. Investors should not only base on this information alone to make investment decisions, and should carefully consider whether an investment is suitable for them in view of their own investment objectives, investment experience, investment tenor, financial situation, risk tolerance abilities, tax implications and other needs, etc., and should read the relevant product offering documents and terms and conditions (including the full text of the risk factors therein) in detail before making any investment decisions. Investors should obtain independent professional advice if they have concerns about their investment.
  • No guarantee, representation, warranty or undertaking, express or implied, is made as to the fairness, accuracy, timeliness, completeness or correctness of any general financial and market information, news services and market analysis, projections and/or opinions (“Market Information”) provided above and the basis upon which any such Market Information have been made, and no liability or responsibility is accepted by the Bank in relation to the use of or reliance on any such Market Information whatsoever provided in the webinar.
  • Investors must make their own assessment of the relevance, accuracy and adequacy of the information provided and make such independent research/investigations as they may consider necessary or appropriate for the purpose of such assessment. The Bank does not make any representation or recommendation or assessment as to whether or not any of the investment(s) mentioned are suitable or applicable to any persons and thus shall not be held responsible in this regard.
For "Risk Profiling Questionnaire":
  • The Risk Profiling Questionnaire is provided by Hang Seng Bank Limited (the "Bank") and is intended to help the customer understand his/her risk profile and investment needs. The Bank makes no guarantee, representation or warranty and accepts no responsibility or liability as to the accuracy or completeness of the information or recommendation given. The suggestions are derived from information that the customer has provided to the Bank. The suggestions are designed to meet the needs discussed in this test and are in line with the customer’s attitude towards risk. The suggestions are for the customer’s consideration when making his/her own investment decisions. The suggestions are not an offer to sell or a solicitation to buy any financial products and the suggestions should not be considered as investment advice.
For “Investor Protection Assessment”:
  • Hang Seng Bank Limited (“Hang Seng Bank” or “the Bank”) is committed to exercising care and providing additional protection to vulnerable customers in the sale of investment products. This assessment is provided by the Bank and is intended to help customer understand whether he/ she is a Vulnerable Customer based on his/ her personal circumstances, including his/ her investment trading experience.
  • The investor protection status derived from this Investor Protection Assessment will be valid for 1 year from the last updated date unless there is any update on the customer’s circumstances in the Bank’s record in which case the assessment result would become invalid automatically. Customer should complete a new assessment if there are any changes to the customer’s circumstances that may impact his/her investor protection status.
  • Any assessment on the customer’s investor protection status will be based on the information in the Bank’s record (such as age, education level, net liquid asset and investment experience in past 5 years), the information customer provides to the Bank and the observation from the sales staff when contacting with customer. If a customer fails to provide complete, accurate, and up-to-date information, it will affect the Bank’s assessment of the customer’s investor protection status and any services that may be provided.
  • For joint account, each account holder must complete an investor protection assessment separately.
  • For authorized person, he/she must complete an Investor Protection Assessment before conducting any investment transactions.