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Online Bill Payment service enables you to pay bills at ease with over 700 merchants and organizations
Online Bill Payment service enables you to pay bills at ease with over 700 merchants and organizations
- Centralize bill payment at Personal e-Banking with payment records
- Set up bill payment alerts* for free to ensure pay bills on time
- Set up online authorized payment transfer*, simple and convenient
*only applicable for desktop version Personal e-Banking
Log on to Hang Seng Mobile App,
select “Transfer & Pay” > “Pay Bills”
Select “Merchant”
Select Bill Type, then enter the Bill Account No (if applicable), and select “From account”
Input amount, then press “Next”
Press "Confirm" after verified the information to complete the bill payment
User Sharing
I used to pay household expenses by cash in person. Then I found out I can actually pay all the bills via Hang Seng Personal e-Banking, and earn more +FUN Dollars at the same time!💰
Fred (Salesperson), 24 years old
It’s very easy to miss the due date when you are a frequent business traveler. However, after using Hang Seng Personal e-Banking to settle my bills, I am free from late payment!😎
Apple (Investment Consultant), 28 years old
Bills from everywhere are driving me crazy😣, lucky to have Hang Seng Personal e-Banking to help me consolidate all the payments, saving my time to deal with all these issues!
Terry (Engineer), 40 years old
Log on to Hang Seng Personal e-Banking to pay bills
Register Hang Seng Personal e-Banking hangseng.com/eBanking
Download mobile app
Download mobile app or access desktop personal e-Banking
Pay Bills
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FAQ
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Can I earn +FUN Dollars by settling the online bill payment with credit card?Effective from 16 October 2024, +FUN Dollars cannot be earned by settling the online bill payment via Hang Seng Personal e-Banking with Hang Seng Credit Card.
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Will I receive a confirmation for my online bill payment with credit card?For all successfully processed instructions, you will receive a reference number instantly. You are advised to 'print' or 'save' the payment details for reference. Notification will only be sent to your "Inbox Message" of Personal e-Banking if payment instruction cannot be processed successfully. For successful payment*, you can check your payment record in Personal e-Banking one working day after your payment execution date (in the "Account Details" under the "Account Services" section). *Applicable for payments made before 4:30pm on Mon-Fri and before 11:30am on Sat.
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What is a Payee List, and how can I set one up?A Payee List is a list of paper bill accounts to which you wish to make payment on a regular basis. You may set up your own payee list online by selecting "New Payee" and after paying the paper bill, your own online payee list* will be established automatically. For payees under the Banking and Credit Card Services category, you are required to register the bill account number(s) at any Hang Seng Bank branch in person. *If the bill account number is not a fixed account number, it will not be recorded in your payee list.
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Can I choose the payment date?You can choose to pay now or preset payment instructions up to 13 calendar days in advance. For both immediate or pending payment instructions, please note that the respective credit limit will be held once you have confirmed the instruction.
For more FAQs, please visit hangseng.com
For more FAQs, please visitHang Seng Bank website
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