How to register FPS

How to transfer via FPS

How to top up e-CNY Wallet

*Only applicable to banks which support FPS receiving bank account, terms and conditions apply to services

FPS (Faster Payment System) is a real-time payment platform provided by Hong Kong Interbank Clearing Limited

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Transfer & Pay with Faster Payment Service (FPS) function provides you with new instant^# cross-bank transfer experience for free. Set Hang Seng as your FPS default receiving bank to start receiving transfers.

Set up in just 3 easy steps

Timesaver

Transact from the comfort of your home to save time

No need to keep your account number in mind

Your mobile number is all you need to split the bills with your friends

Scan and pay^

Scan the QR code on your bill with your mobile and it’s paid!

Multi-layered security

Notifying you via SMS and confirming by email right after transaction to give you peace of mind

Secure online merchant payments

Make online merchant payments in a seamless journey⁺

^#The service limits to receiving banks that support instant transfer functionality and is subject to the General Terms & Conditions.

^{^}Only applicable to merchants that support receiving payment via FPS QR code.

⁺Only applicable to merchants that supports receiving payment via FPS online merchant payments.

Log on to Hang Seng Mobile App, tap the gear icon at the top right corner of Transfer & Pay page, go to settings and choose "Register / manage FPS" under "Others".

Register FPS with mobile number

Log on to Hang Seng Mobile App, tap the gear icon at the top right corner of Transfer & Pay page, go to settings and choose "Register / manage FPS" under "Others".

Note: After registration, you can receive payment in both HKD and RMB with your mobile number, email address or FPS ID without disclosing account details.

Register FPS with mobile number

Click the mobile number tab.

Select an account as default receiving account, read our Terms and Conditions, then click "Next".

Select default account to receive payments

Select an account as default receiving account, read our Terms and Conditions, then click "Next".

Enter the SMS verification code sent to your mobile.

Enter SMS verification code

Enter the SMS verification code sent to your mobile.

Verify your details then click "Confirm".

Verify details

Verify your details then click "Confirm".

Your FPS registration has been completed, you can now start receiving transfer with your mobile number.

Completion registration

Your FPS registration has been completed, you can now start receiving transfer with your mobile number.

Note:

Set up transfer limit before making transfer
Set the limit by tapping the gear icon at the top right corner of Transfer & Pay page in Hang Seng Mobile App, go to settings and choose "Set transfer & payment limits" under "Limits & payees"

Transfer & Pay

Log on Hang Seng Mobile App, select "Transfer & Pay" from the bottom menu

Select "To local account / FPS"

New function: The new “Favourite payees” function let you make transfer to this payee without entering payee information again

Transfer & Pay

Select "To local account / FPS"

New function: The new “Favourite payees” function let you make transfer to this payee without entering payee information again

Select transfer to "My Hang Seng Account" or "Registered payee" or "New payee"

Transfer & Pay

Select transfer to "My Hang Seng Account" or "Registered payee" or "New payee"

If you have selected “New payee”, select an applicable payee type (i.e. Phone / email / FPS ID / account number / credit card number)

Transfer & Pay

If you have selected “New payee”, select an applicable payee type (i.e. Phone / email / FPS ID / account number / credit card number)

Enter the payee's informationYou can add it as registered payee by ticking, then tap "Next"

Transfer & Pay

Enter the payee's information
You can add it as registered payee by ticking, then tap "Next"

Enter the transfer amount, then tap "Next"

Transfer & Pay

Enter the transfer amount, then tap "Next"

If you confirm the payee details is correct, tap "Confirm"

New function: The new “Confirm payee details” function allows you to verify the payee’s information before proceeding the transfer

Transfer & Pay

If you confirm the payee details is correct, tap "Confirm"

New function: The new “Confirm payee details” function allows you to verify the payee’s information before proceeding the transfer

Verify the transaction details and tap "Confirm" to complete transaction

Transfer & Pay

Verify the transaction details and tap "Confirm" to complete transaction

Transfer & Pay

Transfer completed

Pay with QR Code

Log on Hang Seng Mobile App, select "Transfer & Pay" from the bottom menu

Pay with QR Code

Tap "Scan to Pay"

Scan QR code provided by payee / merchant or tap “Import from album” at the bottom to open the QR code image saved in your mobile

Pay with QR Code

Scan QR code provided by payee / merchant or tap “Import from album” at the bottom to open the QR code image saved in your mobile

Enter the transfer amount (if applicable) and tap "Next" to continue

Pay with QR Code

Enter the transfer amount (if applicable) and tap "Next" to continue

Pay with QR Code

Verify the transaction details and tap "Confirm" to complete transaction

Pay with QR Code

Transfer completed

Select "FPS" as your payment method when check out on merchant app or website

Make online merchant payments

Select "FPS" as your payment method when check out on merchant app or website

Select "Hang Seng HK" as the payment bank

Make online merchant payments

Select "Hang Seng HK" as the payment bank

You will be redirected to Hang Seng Mobile App for logon

Make online merchant payments

You will be redirected to Hang Seng Mobile App for logon

Select the debit account (if applicable) and tap "Next" > verify and tap "Confirm" to complete the transactionCustomers may need to use Mobile Security Key / Security Device / SMS verification code for verification before proceeding with the transaction

Make online merchant payments

Select the debit account (if applicable) and tap "Next" > verify and tap "Confirm" to complete the transaction

Customers may need to use Mobile Security Key / Security Device / SMS verification code for verification before proceeding with the transaction

Payment is submittedTap the "Exit" button to return to the merchant app or web You may state the bill reference number to merchant in case of any issues

Make online merchant payments

Payment is submitted
Tap the "Exit" button to return to the merchant app or web

You may state the bill reference number to merchant in case of any issues

A confirmation of the payment should be shown on the merchant app or web

Make online merchant payments

A confirmation of the payment should be shown on the merchant app or web

Log on to Hang Seng Mobile App, enter "Settings and Security" on the left menu, and click “Transfer and Pay”, then click “Set transfer & payment limits”.

Click “Small value & non-registered payee daily transfer limit” to enter the daily transfer limit you would like to set on the tab “Small value up to HKD10,000”, and update the limit as instructed.

Click “Mainland & overseas daily transfer limit“ to enter the daily transfer limit you would like to set, and update the limit as instructed.

When updating limits, enter the specified number as instructed on the page, and then click “Verify”(applicable to transfer limit uplift).

After successfully updating the transfer limit, you can start using and topping up your e-CNY wallet.

Click “Top-up" on the e-CNY wallet page, enter a top-up amount and then click “Next” to proceed.

Select "FPS" as payment method, click "Pay" and select "Hang Seng HK" to proceed.

You will be redirected to Hang Seng Mobile App to log on and relevant terms and conditions of the function will be shown for your confirmation.

Check the top-up amount and select the debit account (current or savings account in Hong Kong dollars or RMB), then click “Next”.

Verify the transaction information again and click "Confirm”.

You have successfully topped up your e-CNY wallet.

User Sharing

I can finally pay my landlord online monthly without transaction fees! More time to stay with my family on Saturdays!

Ken (Driver), 35 years old

My grandson told me I can transfer money to friends via H A R O in a few dialogues!

Mrs. Wong (Housewife), 57 years old

Pay your friends without asking which banks they belong to! Easy cross bank transfer by FPS!

Cheryl (Uni student), 20 years old

Experience instant cross-bank transfer now

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To read the latest Terms and Conditions for Faster Payment System, please refer to Part IX of the Account Rules or Part XIV of the Integrated Account Terms and Conditions

To read the latest Terms and Conditions for Faster Payment System, please refer to Part IX of the Account Rules or Part XIV of the Integrated Account Terms and Conditions, which are available to view on Hang Seng Bank website.

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