Activate Mobile Security Key to verify transactions with your mobile. It's safe and handy.
Say goodbye to physical security device
No password needed
Apply to multiple platforms
Go to the log-on page of Hang Seng Mobile App, enter your username and date of birth (including year, month and day) and tap "Log on“
Go to the log-on page of Hang Seng Mobile App, enter your username and date of birth (including year, month and day) and tap "Log on“
Log on Hang Seng Mobile App
If you are aged 18 or above and holding a valid banking / credit card account (where your HKID was used for account opening), you can verify your identity using HKID for activating Mobile Security Key
If you are aged 18 or above and holding a valid banking / credit card account (where your HKID was used for account opening), you can verify your identity using HKID for activating Mobile Security Key
Choose to verify identity using HKID
Prepare your HKID
Set up "6-digit PIN“
Completion
Log on Hang Seng Mobile App
Choose to verify identity using other methods
Proceed verification
Set up “6-digit PIN”
Completion
Log on to Hang Seng Mobile App and tap "Activate biometrics"
*Depending on the device model, it could be called "Activate Face ID" / "Activate Touch ID"
Log on to Hang Seng Mobile App and tap "Activate biometrics"
*Depending on the device model, it could be called "Activate Face ID" / "Activate Touch ID"
Log on Hang Seng Mobile App
Enter your “6-digit PIN”
Completion
Learn more about Digital Banking services
Can this page help you understand the above services better?
Thank you for your feedback, we strive to serve you better.
