Hang Seng Digital Banking
Hang Seng Digital Banking
Hang Seng Digital Banking
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Manage your accounts at once with Hang Seng Digital Banking
Round-the-clock transfers and bill payments
Make transfers between accounts and pay bills anytime to help clear your day of trifling matters
New investment experience
Embrace an easy-to-use, convenient trading experience with our SimplyFund and Invest Express mobile apps
Simpler ATM withdrawals
Withdraw cash from ATM with your mobile phone via Mobile cash withdrawal service, no ATM card required
Answer enquiries swiftly
Direct your enquiries to our Live Chat service or get help from our Virtual Assistant H A R O on specific banking services
Secure log on
Log on with Mobile Security Key and biometric authentication so you can transact with peace of mind
Open Hang Seng Mobile App, click "Register e-Banking"
Open Hang Seng Mobile App, click "Register e-Banking"
Register Personal e-Banking with HKID
Download and open your Hang Seng Mobile App
If you are aged 18 or above and holding a valid banking / credit card account (where your HKID was used for account opening), you can verify your identity using HKID for registering Personal e-Banking
If you are holding an MPF account only or you used other identity document for account opening, you can choose to verify your identity using other methods in Hang Seng Mobile App for registration
If you are aged 18 or above and holding a valid banking / credit card account (where your HKID was used for account opening), you can verify your identity using HKID for registering Personal e-Banking
If you are holding an MPF account only or you used other identity document for account opening, you can choose to verify your identity using other methods in Hang Seng Mobile App for registration
Register Personal e-Banking with HKID
Choose to verify identity with HKID
Please read and press “Accept” to next step
Please read and press “Accept” to next step
Register Personal e-Banking with HKID
Accept terms and conditions
Enter your HKID number and tap "Continue"
Enter your HKID number and tap "Continue"
Register Personal e-Banking with HKID
Provide your personal details
Capture the front and back of your HKID card (must be issued on or after 26 Nov 2018), then take a selfie for verification
Capture the front and back of your HKID card (must be issued on or after 26 Nov 2018), then take a selfie for verification
Register Personal e-Banking with HKID
Prepare your HKID
Input the one-time verification code
Input the one-time verification code
Register Personal e-Banking with HKID
Verify by SMS
Set up your username according to the instructions on screen
Set up your username according to the instructions on screen
Register Personal e-Banking with HKID
Set up username
Set up “Password” and press “Continue”
Set up “Password” and press “Continue”
Register Personal e-Banking with HKID
Protect your account
Set up a security question and press “Continue”
Set up a security question and press “Continue”
Register Personal e-Banking with HKID
Double on security
Set up and re-confirm "6-digit PIN" for logon and generating one-time security code
Set up and re-confirm "6-digit PIN" for logon and generating one-time security code
Register Personal e-Banking with HKID
Set up "6-digit PIN"
After successful registration, you can log on and use Personal e-Banking services. You can also choose to activate the biometric authentication for a safer and quicker log-on
After successful registration, you can log on and use Personal e-Banking services. You can also choose to activate the biometric authentication for a safer and quicker log-on
Register Personal e-Banking with HKID
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Open Hang Seng Mobile App, click "Register e-Banking"
Open Hang Seng Mobile App, click "Register e-Banking"
Register Personal e-Banking with other methods
Download and open your Hang Seng Mobile App
Tap "Choose another method“
Tap "Choose another method“
Register Personal e-Banking with other methods
Choose to verify identity with other methods
Please read and press “Accept” to next step
Please read and press “Accept” to next step
Register Personal e-Banking with other methods
Accept terms and conditions
Input information as per instructions
Note: If you don't have any Hang Seng bank account, you can register for Personal e-Banking with credit card ATM PIN, which will be sent to you 4 working days after new card activation.
Input information as per instructions
Note: If you don't have any Hang Seng bank account, you can register for Personal e-Banking with credit card ATM PIN, which will be sent to you 4 working days after new card activation.
Register Personal e-Banking with other methods
Fill in your personal details
Input the one-time verification code
Input the one-time verification code
Register Personal e-Banking with other methods
Verify by SMS
Set up your username according to the instructions on screen
Set up your username according to the instructions on screen
Register Personal e-Banking with other methods
Set up username
Set up “Password” and press “Continue”
Set up “Password” and press “Continue”
Register Personal e-Banking with other methods
Protect your account
Set up a security question and press “Continue”
Set up a security question and press “Continue”
Register Personal e-Banking with other methods
Double on security
Set up and re-confirm "6-digit PIN" for logon and generating one-time security code
Set up and re-confirm "6-digit PIN" for logon and generating one-time security code
Register Personal e-Banking with other methods
Set up “6-digit PIN”
After successful registration, you can log on and use Personal e-Banking services. You can also choose to activate the biometric authentication for a safer and quicker log-on
After successful registration, you can log on and use Personal e-Banking services. You can also choose to activate the biometric authentication for a safer and quicker log-on
Register Personal e-Banking with other methods
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Learn more about Digital Banking services
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